[Resolved]  Indian Railway — no response on number 131 at guwahati railway station

Indian Railways — Poor response to complaints

Attention DRM, SC Railway, Secunderabad.

Yesterday I boarded the Gowthami express from Hyderabad to Kakinada in A2 compartment. The Air conditioning was so cool that I got a bad sore throat after getting down. Despite all my efforts, the AC attendant was not available. In fact he has "sold" off his berth to some passengers and happily sleeping somewhere.

Also most berths are blocked by railway employees and they are not available for the general public even if we book 1 month ahead.

Indian Railway — railway enquiry phone no not responding

Rspected sir,

Today evening i tried to call calicut railway information Telephone[protected], but nobody picking up the phone. This is kind of negligence giving a lot of difficulties to pssenger. so kindly do some necessory action to solve the issue immediatly.

Railways — Lack of response to complaints

I e-mailed as well as sent my complaint more than 15 days ago, by Regd Post to Director ,Public Grievances, Addl. General Manager, South Central Railway Headquarters Office, Rail Nilayam, Secunderabad-500071
[protected]@scr.railnet.gov.in
As per Railways website, the above addressee is supposed to process complaints. But he has not taken action on my complaint. Please take action on Director ,Public Grievances Addl. General Manager, South Central Railway Headquarters Office Rail Nilayam, Secunderabad-500071 for not responding to Consumer
complaints.

Regards,
Dr G K Suryanarayana

Railway — Poor Response

Poor Functioning of Railways at Korattur, Tamil Nadu
Dear Sir, This is Hema,
I'm residing at Korattur. Daily I use train for my travel to chennai as I'm working in chennai.
I hereby by bring to your kind information that the poor service from the officials and employees.
1. No Proper public addressing system at Korattur Railway Station. Computerized Announcement is given once in a while to passengers. The announcement about the arrival of train is given by staff members with very poor english, poor expression and is fast. These Trains are mainly used by passengers of various states those who dont know tamil. So they feel very inconvenient in understanding that. (NO CORRECTIVE MEASURE TAKEN AFTER SO MANY REQUESTS)

2. No overbridge facility from south to north or north to south. Due to this so many accidents are occured daily. ( NO CORRECTIVE ACTIONS TAKEN AFTER SO MANY REQUESTS/INTIMATIONS)

3. Very Poor Water Facility at all the platforms.

4. Very Very Very Poor response for Passenger enquiry. Counter staffs are very worst for giving correct change.

7. I request the railways to Visit the Platform to See the Pathetic Situation of Korattur Passengers. I’m sure NO ONE CAN STAY THERE FOR MORE THAN ONE MINUTE WITHOUT THEIR HAND KERCHIEFS.

I request you to kindly take necessary actions Please Take necessary steps in resolving the above mentioned problems.

Indian Railways — phone enquiry

sir
i am sharad jhawar from rajahmundry.here in rajahmundry no one lift the phone for enqiry of indian railways.i have called many times but one attends the phoine.rajahmundry railwaystation must check this issue because its a serious problem for all travelling in railways.

Complaint Reference Number : W/CC/CCC/[protected]

Train No:22203 was cancelled on 27/10/2013 and after hearing the announcement, I have cancelled ticket (PNR:[protected]).
But I have received part payment only(50%). I have complained to IRCTC and they ask me to raise complaint on "http://customercare.indianrailways.gov.in/criscm/home.seam" portal.
I raise the complaint on 29/10/2013 (Complaint Reference Number : W/CC/CCC/[protected]. But the complaint status is still pending.
Please see the attachment for details...
Please let me know "how to proceed further??"

Regards,
-Nageswara Rao