[Resolved]  Indian Railway - Pantry Of 1077 - Jhelum Express — Complaint - cheated by pantry car boy in 1077-Jhelum Exp

Hello,

I would like to bring your notice that pantry car boys are not trustworthy in trains especially in Jhelum express. Below incident happened with me in running train between Itarsi and Hoshangabad station.

We have taken one plat idly (3 idly with sambhar) in morning time and pantry boy (who was in proper uniform with cap) asked me for Rs.25/-, I have given him an Rs.1000/- Indian currency due to unavailability of change. He went away by saying that would return balance money Rs.975/- after 5-10 min but he did not come back. I went to pantry car and described all the incidents to pantry car manager but did not get any help either from his side or from other pantry boys.

I wanted to put a F.I.R. but T.T.E. did not have the book, so I given him written complaint on 10-Apr-2009 and took a received copy but did not get my money till now.

For your reference providing here the details:

Train : 1077 – Jhelum Express
Date : 09-Apr-2009
Ticket No. : [protected]Tatkal seva Pune to Jammu)
P.N.R. No. : [protected]
Class : 3rd A.C.
Coach : B2
Berth : 13, 14, 15
My journey : Pune to Lalitpur
Incident Date : 10-Apr-2009
Incident Place : Running train (between Itarsi to Hoshangabad)
T.T.E. : Mr. Rajendra Dube
Mr. Y. K. Shrivastava
Complaint Date : 10-Apr-2009
Balance Money : Rs.975/-

Kindly request you to help me in taking back my money and take care of this type of incidents in future with any other passengers.


Many Thanks,
Vijay Shrivastava –[protected]
Pune,
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Aug 14, 2020
Complaint marked as Resolved 
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I have already provided the details to IRCTC and news channels by sending an email on 16-Apr-2009 but did npt get any response from any one. The email has sent on below email-IDs :

[protected]@irctc.co.in
[protected]@moneycontrol.com; [protected]@aajtak.com ; [protected]@zeenetwork.com ; [protected]@dd.nic.in;
PANTRY CAR COMPLANT

I Ashok Matta travel on 06 october 2010 fron MUMBAI CENTRAL (BCT) to H NIZAMUDDIN (NZM) in
TRAIN NO. & NAME : 2903/GOLDENTEMPLE ML

Coatch: A-1, A/C Two Tyer Sleepar Birth No-12,

PNR NO: [protected]

I say pentry man a cup of tea without sugar, i requesy four time, but refused then i say give me complant book but not provide me complant book.
i am hart and suga payshant and 60 years old.
Please take action imedeatly, Thanks.
Ashok Matta
[protected].
What about my complaint

GOLDENTEMPEL ML
PANTRY CAR COMPLANT

I Ashok Matta travel on 06 october 2010 fron MUMBAI CENTRAL (BCT) to H NIZAMUDDIN (NZM) in
TRAIN NO. & NAME : 2903/GOLDENTEMPLE ML

Coatch: A-1, A/C Two Tyer Sleepar Birth No-12,

PNR NO: [protected]

I say pentry man a cup of tea without sugar, i requesy four time, but refused then i say give me complant book but not provide me complant book.
i am hart and suga payshant and 60 years old.
Please take action imedeatly, Thanks.
Ashok Matta
[protected].
GOLDENTEMPEL ML / TRAIN NO /2903

4 days ago by ashok matta [send email]
PANTRY CAR COMPLANT

I Ashok Matta travel on 06 october 2010 fron MUMBAI CENTRAL (BCT) to H NIZAMUDDIN (NZM) in
TRAIN NO. & NAME : 2903/GOLDENTEMPLE ML

Coatch: A-1, A/C Two Tyer Sleepar Birth No-12,

PNR NO: [protected]

I say pentry man a cup of tea without sugar, i requesy four time, but refused then i say give me complant
book but not provide me complant book.
i am hart and suga payshant and 60 years old.
Please take action imedeatly, Thanks.
Ashok Matta
[protected].
posting complaint here. does it mean...
worst catering services...
high cost redemption... simple food costs very high..
worst cleanliness...(specially toilets)
anyone can board the train without ticket concern
meals on wheels caters...are the worst caters with worthless food quality...previous caters were better

slow down the hike in prices ...
I was travelling from dhuri to nanded by sriganganagar-nanded express. No pantry car was therein the train. The tea /water was being supplied by outside vendors. The cup of tea was merely 100ml and that too of low quality charge rs 10/-. The water bottle charged 20/-
against 15/- this continued upto last station that is nanded. This is open corruption being
validated by railway authorities well within their knowledge

on return journey a boy with the proper uniform meals printed on back supplied one packet contain paratha and dahi for rs 100/- at jhansi station. The packet contained the name of cumsum caterors. On opening the packet one cold paratha and some 50ml lassi was found.

The catering by mangal train pantry staff was ok but they avoided supply of water alongwith dinner

although it is 11months back incident but still it irritates

jai raj arora
m-[protected]
.

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