[Resolved]  Indian Railway — refunds money

Address:Ranchi, Jharkhand

sir,i am going Ranchi to Chennai in dkolkataated[protected] by train but reservation is not clear(waiting).i send passenger foil(ticket deposit receipt) in address, chief commercial manager(refunds),south Eastern Railway,14,strand road,9th floor,kolkata-700001. yet no receip money(1224Rs) for me
detail
Train no-13351
Reservation Ticket No[protected]
PNR No-[protected]
Station RNC to MAS via MR
Class-3AC
Total charges-1224Rs
my details
Name-DINESH SINGH
BIT Mesra Ranchi
thank,hope some do
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Aug 13, 2020
Complaint marked as Resolved 
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EASTERN TRAILWAYS — REFUND OF MONEY

I purchased two railways tickets for journey by Rupasibangla Express (2883 Up) from the Howrah Railway Station to Chhatna and Bankura Railway Stations at two different dates i.e. on[protected] and[protected] to travel on[protected] and[protected] respectively. My ticket and PNR Nos. of the tickets are E[protected] and [protected] for Howrah to Chhatna and E[protected] and [protected] for Howrah to Bankura respectively. For some unavoidable circumstances we could no travel on both the dates. After seven days I went to Dum Dum Railway Station Reservation Counter to return my tickets and get refund my money after making deduction as per your rules. But I was then told that TT’s Report was essential because I was making claim after the departure of trains. At that time TT’s Report did not come and I was refused and I was also asked to come few days later but within 30 days time. I went there twice for my refund but till then no TT’s Report came to them (as per the person sitting on the other side of the reservation counter). Meanwhile 30 days have passed.

My question is ‘Should I get my money back now? If yes, where and how should I get it?
Further, the cash values of the tickets are Rs. 178 and Rs. 286. Please let also me know that whether there is any cash limit to get refund in such case.
This is in refence to PNR no - [protected] (E-ticket) (LTT-SHM Express) booked on 14/11/2012 & subsequest TDR reference no- ekt[protected] (Reason For TDR: Party Partially Confirmed/Wait listed And All Passengers Did Not Travel) on 15/11/2012.

Please note that till date the refund for the ticket number is not credited to my account. I have made the TDR on 15th Nov 2012 & it is now 15 days over the amount is not credited.

As this delay of refund may incur additional charges to my Credit card. Requested to credit the refund amount as earliy as possible.


Samir Kumar Roy

E-Mail :- [protected]@gmail.com

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