[Resolved] Indian Railway Reservation System — Worst online system | |||
My mother had to urgently travel from Bangalore to Kolkata for some urgent work on 31st May 2010. Since it was a last minute plan we decided to book the ticket on tatkal. On 29th May when I logged to IRCTC at 8 am to book the ticket, the system hanged. I tried couple of times but didn't allowed me to go beyond login page. Similar issue happened with my brother when he tried to book the ticket on 28th May. on 26th May,Aajtak flashed the news of how the railway officials intentionally block the online system to make big bucks for themselve and let the commuter suffer. It is shame that a country does not have the capability to provide basic amenities to its citizen. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
i am cent percent agreed from that complaint.
you are absuletaly right.
infact i have tried three consucative day to book ticket, but every day i get the same error.
then i tried to book the ticket from ticket counter, when i reach there to collect the reservation form for tomorrow so that i can go there befor 2- 3 hour and get my reservatation done, there i find 4 to 6 people all ready in line for tomorrow's booking, when i conform from the local vender there, they said, people use to start coming from 3 pm to take there place in queue for next day.
It's simply horrible. finaly i get to go through airways.
No Seat Avaibility, No Platform Ticket ( In delhi), Never on Time ( Every route, every where, every train), Poor Service, Worst Employee ( in term of behaviour) .
Our Railway, Indian Railway..
Thank you Mamta Jee..
infact i have tried three consucative day to book ticket, but every day i get the same error.
then i tried to book the ticket from ticket counter, when i reach there to collect the reservation form for tomorrow so that i can go there befor 2- 3 hour and get my reservatation done, there i find 4 to 6 people all ready in line for tomorrow's booking, when i conform from the local vender there, they said, people use to start coming from 3 pm to take there place in queue for next day.
It's simply horrible. finaly i get to go through airways.
No Seat Avaibility, No Platform Ticket ( In delhi), Never on Time ( Every route, every where, every train), Poor Service, Worst Employee ( in term of behaviour) .
Our Railway, Indian Railway..
Thank you Mamta Jee..
Indian Railway on line reservation — Railway Online Reservation
I am trying to make online reservation in tatkal since last one week, but the moment reservation starts (8:00 AM), the irctc.co.in website shows "Service unavailable".This is how our government websites work. I would recommend to privatize the railways like telecom had been done.
The system is confusing and dangerous as well. I read in a Tamil daily that Ticket Examiners on the train are asking for the people travelling with E ticket for ID cards, how about the other passengers? I have not seen that they are not worried as long as you have ticket bought from the Railways counter.
There must be a regulation and co operation from the passengers as well. I have also seen some good Ticket examiners asking people to get down from the train without proper documents. Kindly take E tickets only with confirmation otherwise it is useless. There is a long way to go...
JAI HIND
There must be a regulation and co operation from the passengers as well. I have also seen some good Ticket examiners asking people to get down from the train without proper documents. Kindly take E tickets only with confirmation otherwise it is useless. There is a long way to go...
JAI HIND
I am purchase a reservation ticket from Howrah to Allahabad for dt. 17/4/2011 and system allotted me a berth in 3rd AC B2/7 and my PNR no. is[protected], when I reached to my berth I saw there are no any berth in B2/7 & 8 in 12175 Chambal Express, so I suggest to railways take a necessary action immediately and remove above said berths immediately.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
6269
Pending
0
Resolved
1580
+91 11 2338 1213
Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
View all Indian Railways contact information
Indian Railways — Touts at Rail Reservation Centre in Greater Noida
Railway Reservation Clerks at Greater Noida are supporting mismanagement created by Touts at the reservation Cent. No RPF is available to organise the que.Should be investigated and railway staff should take some action.