[Resolved]  Indian Railways — Negligence in Chart Preparation

From: Ottur, Sooraj
Sent: Thursday, October 30, 2008 9:28 PM
To: '[protected]@swr.railnet.gov.in'
Cc: '[protected]@swr.railnet.gov.in'
Subject: RE: Auto Reply From SouthWesternRailway


Flat no G20, Meenakshi Residency, Arekere, Bannerghatta Road,

Dear Respected Sir,

I had booked a ticket to Ernakulum and the PNR no is[protected] and it was Tatkal WL 74/75/76. While on boarding day it is suppose to announce the chart with in 3 hrs prior to the departure time, but could not get till the time of departure. While keep try it was given message that chart yet to announce. this checking was continue till 10.00 PM. in between while checking ( 9.30 PM) the status i got message that my ticket got confirmed announced the coach no and seat no, unfortunately i could not get recognise the coach no and seat no, so again I tried, but the message was the chart was yet to prepare. I also came to know that 2 times the chart was prepared and change. Finally while departure time around 10.13PM or so understand that my ticket was waiting listed and could not able to travel. it was harassing mode as i lost my confirmed ticket, lost money (up and down taxi), lost opportunity to travel in other way as it came to know after 30 of the actual departure time, my plan could not able to meet on time, etc.. it was a big loss because of railways negligence. I request you to please look into the matter and get compensated and punish who are responsible.

PNR no is[protected]

Bangalore to Ernakulum

Tatkal WL 74/75/76.

First chart – just 15 min… message was that, got confirmed.

Second chart - after 30 of the actual departure time (10.15 pm) went to WL again.

Looking forward to hear from your end at the earliest.

Regards,

Sooraj Ottur