[Resolved]  Indian Railways — Nn issue of platform ticket and harassment

Respected sir,
Today morning(3:10AM) I had to go to pick my wife who was coming by channai-Mysore(6222) train to krishnarajapuram railway(bangalore) station. I went to the ticket counter and asked for platform ticket with 10 Rs since I was not having change of 3 Rs. The railway ticket staff issuing the ticket told that I have to give the change. I told I dont have change. Also I showed him that he is already having change at his desk.
He told that he cannot give that and told me to do whatever I can do.I told I will give a complaint against him. Then he replied that None can do anything agaist him. I tought of going to duty station master but the entry was closed. Since the train was about to come I went to the platform without ticket as my wife was having lot of luggages.
while I was about to come out of the platform the same person(the person who was sitting at ticker counter) asked me for ticket. I felt it to be really rediculous.When I asked for the ticket he did not give me at the same time now he is taking advantage of it. He told me I have to pay the money. then I was taken to the station master though another way. But station master also did not do anything. Then I was told to pay the money.Also he started abusing my wife when she talked about it. I paid 253Rs fine and told him that I will find some way to solve this.

1)This is really a humiliating act by the railway employee with some one who has always taken care that he never travelled/aboarded train/platform without ticket. It is something really hurting act for a gentle man like me.
2)I dont know what is the use of such people who issue ticket who does not serve the people. Is there any action or channel to take action against such people?

I hope right decision will be taken by the authority

Regards
Santhosh