[Resolved]  Indian Railways — THEFT OF VALUABLE BAGGAGE

Dear Sir,
While travelling in the AC 2Tier coach No.A3 (Boogie No.04052, Berth No.3) of the Howrah Kalka Mail (2311 UP) on 16/08/2009 from Howrah to Mughalsarai a Laptop Bag containing a Dell Laptop, a Digital Cannon Camera, my Office I.D. Card, 2 Pen Drives, Rs.200/= cash and other important items was stolen between 10.15pm and 12.30am while I was asleep and the train was travelling between the stations Durgapur to Gomoh. The theft was detected after the train had left Gomoh Station. I had lodged a FIR with the TTE of the Coach Mr.R.T.Rawat (Deputy C.T.I) immediately and subsequently when the train reached Mughalsarai in the morning another FIR was lodged by me with the Govt.Rly.Police Station situated on Platform No.2 (FIR No.84/09 dated 17/09/2009).
The Railways claim to provide security to the passengers travelling with them and to this extent they have deployed mobile security personnel in the trains. Over and above this, AC coaches are manned by senior TTEs as well as a host of attendants and cleaning staff. In spite of all these efforts of the Railways and in the presence of so many maintenance personned in the coach I fail to understand how the theft, as described above, can take place.
Will the Railways compensate me for my loss.
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Aug 14, 2020
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