[Resolved]  Indian Railways — non refund of difference

non refund of difference amount
Dear Sir,

My name is Bikram Kumar Sharma. I had to travel from Mumbai to Trivandrum by IIIAC despite i was having 2nd AC ticket due to non availability of 2nd AC Coach.

I filed a TDR on 29.05.2009, details of which are given below. But railway has declined my request by saying that Party had not obtained Lower Class Certificate (LCC) from TTE.

I want to know, why i am not eligible for refund. Other passenges who had booked ticket through counter, were eligible for refund and they were given refund claim slip from TTE instant. TTE was not giving Lower Class Certificate to those were booked online. He simply refused saying that we would have to make request online,
Kindly look into the matter.

thanking you,

bikram kumar sharma
[protected]

TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 2A Internet Service Charge Rs 20.00
Date Of Journey 23/5/2009 Ticket Charge Rs 1884.00
Bank SBIAssociate Total Rs 1904.00
Train No 6381 Railway Zone SR
From Station MUMBAI CST(CSTM) IRCTC Zone RD/SZ
To Station TRIVANDRUM CNTL(TVC) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 BIKRAM K SHARMA 30 Male 0000/ Booked



Reason For TDR : Difference Of Fare In Case pro
per Coach Not Attached.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 29-May-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00