[Resolved]  Indian Railways — Reservation

Sir,
I am a retd squadron Leader of the IAF. I am travelling as of now in dhauli express (2821) from Kharagpur to bhubaneshwar. my PNR nuber is[protected]. My tickest came upto WL 2. Th TT on the train has cleared WL 8, 40 and beyond obviously for a sum. While denying me a seat as well as refund as now i am travelling next to the bathroom.
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Aug 14, 2020
Complaint marked as Resolved 
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While booking my reservation on 02 May 08, at Indian Railways site for Ludhiana to Delhi for 03 passanger, I was following Indian Railways site IRCTC, They had taken my money through my HDFC credit card but I did not get any confirmation regarding my booking or PNR number or Ticket number.
The same amount of 1007.82 has already being taken from my HDFC Credit card account and I am not being able to get my reservation.
Moreover I have given several call to customer care but I am not being able to get back my money.
Sir,
One month back I booked ticked in 2Ac in T.No.2903 at Faridabad station for journey ex FDB to ASR on 15.12.2009. I got one seat confirmed and two seats in W/L 1&2. My PNR was[protected].
Sir, I fail to under stand why remaining two passengers were shown in waiting list and not RAC. After confirmed seat quota is fininshed RAC quota should be allotted. Secondaly, about one month has passed, there is no improvement in W/L. The train generally has more than one coach for 2AC. Is there any possibility that there was no cancellation for complete one month that my position could not improve.
One more thing, If my reservation was made against FDB quota (this station will not have quota more than one berth) then I shall remain in W/L always. If such is the case then a family will never be able to travel together.
KINDLY CLARYFY AND OBLIGE.

K.B.MALHOTRA
Mobile No. [protected]
Sir,

I have been looking some suspicious activities outside the Chembur (Navi Mumbai) reservation counter from last 2 week . I have doubt that some people doing rservation to sell the tickets in black. Every day they come with so many forms and money and do the reservation. I always see them near reservation counter Chembur at railway station. Please look into the matter as soon as possible.
The reservation system is very doubtful with IRCTC. I am a frequent traveler in AC class, but I feel that even reserving tickets two months in advance and during lean seasons some manipulation takes place. It seems IRCTC is interested in forcing commuters to book TATKAL tickets so that there in some earning over the actual ticket price. This is a fact that I had waiting list ticket of W/L 1which did not even get converted to RAC but TATKAL W/L 15 has been confirmed. Just to earn a meager amount of Rs. 200/300 IRCTC assures that the money does not get refunded. I fully agree with the ousted Hon'ble Railway Minister Sri Dinesh Trivedi that the Indian Railways is in ICU. But the present status proves that it is in serious COMA ready to be shifted to the morgue and it is not very far when the people of INDIA with send there condolences for the death of INDIAN RAILWAYS.

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