[Resolved] Indian Railways — REFUND OF TDR | |
Sir, i had to travel from kota to patna on 21/12/2010 but the train was cancelled. i had registered tdr on 26/12/2010 and not got the refund yet.the status shown is ccm registered only for more than one and a half months.sir my patience is getting exhausted as there is no progress in refund process. i request u to kindly look after the matter and make refund as soon as possible.here is the ticket details:- Transaction Details PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected] Booked On:[protected] Class: SL Internet Service Charge: Rs 10.00 Date Of Journey: 21/12/2010 Railway Zone: ECR Bank: PNB Total: Rs 2284.00 Train No: 2947 Ticket Charge: Rs 2274.00 From Station: KOTA JN(KOTA) Quota: General To Station: PATNA JN(PNBE) IRCTC Zone: Regional Manager/Eastern Zone (IRCTC) Patna Ticket Details S# Name Age Sex Coach Seat Res-Status 1 SARUNAY PATEL 17 Male S4 0051/ UB Booked 2 VIPUL MAYANK 17 Male S4 0054/ UB Booked 3 ATUL KUMAR 17 Male S4 0050/ MB Booked 4 KUMAR PRERAK 17 Male S4 0053/ MB Booked 5 SHAIBYARTHY SINH 17 Male S4 0049/ LB Booked 6 RAVI RANJAN 17 Male S4 0052/ LB Booked TDR Details Reason For TDR: Train Cancelled. TDR Status: CCM Registered Reference No:ekt[protected] TDR Zone: ECR TDR Filing Date: 26-Dec-2010 Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00 Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
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Dear Sir/Madam
I booked my journey ticket from Indore to Bhopal in First Class and date of journey was 31/12/2010. When I reached at Indore railway station and searched out the First Class Coach, it was not there. Then I asked to TC, Guard, and some Policemen for the same, all of them replied the same answer that today First Class coach has not been attached. Then I traveled by bus from Indore to Bhopal. When I came back after my tour I registered TDR for refund on 13/01/2011. But so far I haven't got my money back. My complaint reason For TDR is Difference Of Fare In Case proper Coach Not Attached and Reference No is ekt[protected]. Please give a glimpse to my complaint.
Thank You
I booked my journey ticket from Indore to Bhopal in First Class and date of journey was 31/12/2010. When I reached at Indore railway station and searched out the First Class Coach, it was not there. Then I asked to TC, Guard, and some Policemen for the same, all of them replied the same answer that today First Class coach has not been attached. Then I traveled by bus from Indore to Bhopal. When I came back after my tour I registered TDR for refund on 13/01/2011. But so far I haven't got my money back. My complaint reason For TDR is Difference Of Fare In Case proper Coach Not Attached and Reference No is ekt[protected]. Please give a glimpse to my complaint.
Thank You
Will i get refund or not???????
Dear Sir, Sub-REFUND OF TDR I have not received refund for my TDR no.059317 &.PNR No.of the ticket[protected] filed at Gorakhpur Stn. on 07/07/10.Despite my repeated approach to railwayauthorities at Gorakhpur Stn no action has been taken to refund me my money.Now I have been posted in Kanpur.So please do the needful so that I can get my refund here in Kanpur.My address details are as follows- Amar kant Mishra H No.-188/2 N4 Area, Air Force Station Chakeri, Kanpur-08 (U.P.) Mob no.[protected]. E Mail I.d.-www.[protected]@yahoo.in
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Status remained unrefunded for a long period of 3 months. On 8th of December2010 IRCTC sent mail informing that refund not approved for the reason passenger have travelled on the said ticket. This is totally false . The claim was genuinely made . Cost of ticket too was only Rs. 240/- How a passenger can make false claim. No alternative has been mentioned in Rules by railway so that passenger can get refund after departure of train for cancellation of e-tickets.The only way is to file TDR and wait for refund . Possiblilty of allowing unauthorised passengers on the said ticket reservations by train ticket examiners and thereby showing " Passenger travelled " in record might be the reason behind that. Then how true passenger should keep his refund claim tenable with Railways. In present case what further remedy is available to a genuine claimant.Text Message of IRCTC's mail is given below
"[protected]@irctc.co.in" <[protected]@irctc.co.in>
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[protected]@yahoo.co.in
REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : IRCTC/RO/E-TKT/10/26.11.10/ECR and the reason being : 5503-ECR/3 As per records Passenger(s) travelled on the ticket. The case is repudiated. In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] With regards, TDR TEAM