Indian Railways — Harassment by Bookling Supervisor

I am a frequent traveler by Indian Railways.The complaint is for the date: 29th Oct, 2008, my PNR no. [protected]. Place: Nangal Dam Station (NLDM).

I got e-ticket done through irctc and my seat was confirmed as C-1/73 (AC) in train Jan Shatabdi Express(2058) from NLDM to NDLS.

The boogie C-1 had only 70 seats and it was a fault with irctc or the Railways. The booking supervisor on the NLDM station misbehaved and harassed me so much. He had already seen my name as confirmed in the chart yet he said that I have typed the ticket on computer my self and have brought it here for refund. Blamed me for forgery and also said that I may not get a seat at all.

Is this the way, female passengers are to be beleaguered and besieged by the railways staff. Who is to take responsibility for it? Is this the treatment to be given to a passenger who is traveling via a confirmed seat?

Kindly take it into consideration.

Otherwise I shall have to lodge a complaint in consumer forum or media.