[Resolved]  Indian Railways, Guwahati — Extra Price on Printed Price of Products.

On 21/12/2008 night, at Guwahati Station Platform Number 5, we purchased Lays Chips (Printed Price: Rs. 10/-) was sold only for Rs. 12/- per packet and Water Bottle (Printed Price Rs. 12/-)was sold only for Rs. 15/-
When we voiced about the printed price only they refused to do so.
It was an authorised stall on the railway station and because of the need of the hour we had to take it. Similarly, all passengers bought it.
Kindly help.
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Aug 14, 2020
Complaint marked as Resolved 
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ON 05/06/09 ALONG WITH MY WHOLE FAMILY WERE RETURING BACK TO KOLKATA FROM OUR SUMMER NORTH EAST TRIP, WHILE IN NJP STATION WERE WENT TO PURCHASE FOOD PRODUCT FROM THE IRCTC STALL, THERE WE FOUNDS THE STALL OWNER WERE SELLING ALL THE PRODUCTS ABOUT 15% RATE HIGHER THEN THE MRP PRINTED RATE, WHEN WE VISITED OTHER IRCTC STALLS HOUSED AT THE SAME STATION WE FOUND THE WERE ALSO BLUNTLY SELLING THE PRODUCT IN SAME EXORBITANT RATES, MOST THE IRCTC STALL ARE SELLING TEA, COFFIE AND OTHER ITEMS IN LESSER QUANTITY THEN PRESCRIBED BY RAILWAYS MOREOVER I USUALLY FINDS THAT THE IRCTC STALL ARE OFTEN SELLING PRODUCTS IN HIGHER RATE THEN PRINTED MRP RATE ALMOST ALL OVER INDIA, WHICH IS VERY UNFORTUNATE, REGRETTABLE AND MATTER OF SHAME FOR RAILWAYS AUTHORITIES AS THIS ILLEGAL, AND OFFENCE ACTIVITIES CAN NOT BE POSSIBLE UNLESS DUE TO INCOURAGMENT AND PATRONAGE OF FEW RAILWAYS AUTHORITIES.
ON 05/06/09 ALONG WITH MY WHOLE FAMILY WERE RETURING BACK TO KOLKATA FROM OUR SUMMER NORTH EAST TRIP, WHILE IN NJP STATION WERE WENT TO PURCHASE FOOD PRODUCT FROM THE IRCTC STALL, THERE WE FOUNDS THE STALL OWNER WERE SELLING ALL THE PRODUCTS ABOUT 15% RATE HIGHER THEN THE MRP PRINTED RATE, WHEN WE VISITED OTHER IRCTC STALLS HOUSED AT THE SAME STATION WE FOUND THE WERE ALSO BLUNTLY SELLING THE PRODUCT IN SAME EXORBITANT RATES, MOST THE IRCTC STALL ARE SELLING TEA, COFFIE AND OTHER ITEMS IN LESSER QUANTITY THEN PRESCRIBED BY RAILWAYS MOREOVER I USUALLY FINDS THAT THE IRCTC STALL ARE OFTEN SELLING PRODUCTS IN HIGHER RATE THEN PRINTED MRP RATE ALMOST ALL OVER INDIA, WHICH IS VERY UNFORTUNATE, REGRETTABLE AND MATTER OF SHAME FOR RAILWAYS AUTHORITIES AS THIS ILLEGAL, AND OFFENCE ACTIVITIES CAN NOT BE POSSIBLE UNLESS DUE TO INCOURAGMENT AND PATRONAGE OF FEW RAILWAYS AUTHORITIES.
IF THE RESPONSIBLE RAILWAY AUTHORITIES DO NOT TAKE IMMEDIATE STEP IN THIS REGARD NO BODY WILL BUY THE IRCTC CANTEEN OR STALLS.
ON 05/06/09 ALONG WITH MY WHOLE FAMILY WERE RETURING BACK TO KOLKATA FROM OUR SUMMER NORTH EAST TRIP, WHILE IN NJP STATION WERE WENT TO PURCHASE FOOD PRODUCT FROM THE IRCTC STALL, THERE WE FOUNDS THE STALL OWNER WERE SELLING ALL THE PRODUCTS ABOUT 15% RATE HIGHER THEN THE MRP PRINTED RATE, WHEN WE VISITED OTHER IRCTC STALLS HOUSED AT THE SAME STATION WE FOUND THE WERE ALSO BLUNTLY SELLING THE PRODUCT IN SAME EXORBITANT RATES, MOST THE IRCTC STALL ARE SELLING TEA, COFFIE AND OTHER ITEMS IN LESSER QUANTITY THEN PRESCRIBED BY RAILWAYS MOREOVER I USUALLY FINDS THAT THE IRCTC STALL ARE OFTEN SELLING PRODUCTS IN HIGHER RATE THEN PRINTED MRP RATE ALMOST ALL OVER INDIA, WHICH IS VERY UNFORTUNATE, REGRETTABLE AND MATTER OF SHAME FOR RAILWAYS AUTHORITIES AS THIS ILLEGAL, AND OFFENCE ACTIVITIES CAN NOT BE POSSIBLE UNLESS DUE TO INCOURAGMENT AND PATRONAGE OF FEW RAILWAYS AUTHORITIES.
IF THE RESPONSIBLE RAILWAY AUTHORITIES DO NOT TAKE IMMEDIATE STEP IN THIS REGARD NO BODY WILL BUY FROM THE IRCTC CANTEEN OR STALLS
I faced the same problem and i even lodged complaint online for which i got the response too. Image attached will show the response from railway authority.

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