[Resolved] Indian Railways — PNR Status faulty

vaibhav03

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan

I had booked a ticket from Jaipur to Katni, the initial status of booking was WL 18 which switched to CNF (Confirmed) in 2 days before the journey, now as i went to station i have given wrong information about my PNR status from the reservation ticket window that my ticket has been canceled and the status showing is NO ROOM, but after the train has gone, the online status changes to BE1, 9 this is pathetic, since i would not be able to travel because my ticket was E-ticket and in case of non-clearance, i would not be allowed to board the train, now how do a customer knows that his PNR status has been confirmed PNR number ([protected]). Because of the faulty system i would not be able to board the train and my money was wasted, May somebody help in this matter, I want my money back.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rishibalar

from Malappuram, Kerala

If this is the case, action should be taken against IRCTC!!

aneescu

from Delhi, Delhi

Since your ticket was raised from IRCTC, railway and their ticket counter has to do nothing in this matter, and more they cant do it. You ddnt have to check the status with the counter even. Have you got the printout of the softcopy saved of the confirmation status ticket?..once confirmed, it will not be cancelled of modified, unless untll, u have done modification on that. Also mind from where ur ticket was taken?..u urself? or from agency? or ur freinds, if so in any case, some body cancelled your ticket from the IRCTC site itself, this may happen. Otherwise, if you have any proof for the transaction u go ahead with complaints against IRCTC, claiming the penalty also.

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anand_giri

from Mumbai, Maharashtra

I - Dr. Swami Anand Giri F 57 Years PNR Number : [protected] on 25/08/2017 showing RAC/14 which is still RAC/14 after 55 days. I myself booked the ticket from the window at Solan standing in Q.
PNR Number : [protected] RAC/14 on booking date- 25/08/2017 and on 30/09/2017
Still RAC 14
Hanged ?? Ticket booked 55 days before the DOJ : 20/10/2017
NO CANCELLATION in 35 days ??
Or CHART NOT PREPARED hanged long 02 months before the DATE of JOURNEY??
What is wrong with Indian Railways Booking System ??