[Resolved]  Indian Railways — Refund amount not credited in account

Address:

Lucknow, Uttar Pradesh

Sub: Refund is not credited to account on cancellation of ticket

Since August I am following up with the irctc and they had also assigned the Id to my complaint as [IRCTC #1413942] . They are again & again asking the details and after providing the full details there is no answer. Detail of my problem is:
TICKET I:
>> >> >> > > Pnr Number [protected] Transaction ID [protected]
>> >> >> > > Train No 2534 Train Name PUSHPAK EXPRESS
>> >> >> > > From Station MUMBAI CST(CSTM) To Station LUCKNOW NE(LJN)
>> >> >> > > Date Of Journey 18-Jul-2010
>> >> >> > > Class2A
>> >> >> > > Boarding MUMBAI CST(CSTM)
>> >> >> > > Resv Upto LUCKNOW NE(LJN)
>> >> >> > > Date Of Booking 25-Apr-2010
>> >> >> > > Total Ticket Fare Rs 3142.00
>> >> >> > >
>> >> >> > > Refund Details
>> >> >> > > Cancelled Date Refund Amount Refund Status Receipt Number
>> >> >> Refund Date
>> >> >> > > 10-JUL-2010 Rs 1501 Refunded[protected]JUL-2010
>> >> >> > >
>> >> >> > >
>> >> >> > > TICKET II:
>> >> >> > >
>> >> >> > > Ticket History
>> >> >> > > Pnr Number [protected] Transaction ID [protected]
>> >> >> > > Train No 2533 Train Name PUSHPAK EXP
>> >> >> > > From Station LUCKNOW NE(LJN) To Station DADAR(DR)
>> >> >> > > Date Of Journey 10-Jul-2010
>> >> >> > > Class 2A
>> >> >> > > Boarding LUCKNOW NE(LJN)
>> >> >> > > Resv Upto DADAR(DR)
>> >> >> > > Date Of Booking 25-Apr-2010
>> >> >> > > Total Ticket Fare Rs 3114.00
>> >> >> > >
>> >> >> > >
>> >> >> > > Refund Details
>> >> >> > > Cancelled Date Refund Amount Refund Status Receipt Number
>> >> >> Refund Date
>> >> >> > > 07-JUL-2010 Rs 1487 Refunded[protected]JUL-2010
>> >> >> > >

Regards,
Rachana
[protected]@sify.com