Indian Railways — TDR | |||
Sir, I have received the below mentioned mail by IRCTC TDR team. Actually I booked the E-Ticket and filed TDR through their web site online. The procedure for filing TDR is clearly mentioned in IRCTC web site and according to that I filled the form online and submitted, now for E ticket they are asking TDR / TTE certificate which is not required for e ticket and finally the did not pay the refund of E ticket. Can U help on this regards. Manoranjan Ojha E Mail: [protected]@yahoo.co.in This is the mail that I received from TDR Team. REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : RF/IRCTC/11-12/217/13.09.11/CR and the reason being : 419-CR/50 Party Failed to collect TDR / TTE certificate in support of the claim. The case is repudiated. In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] With regards, TDR TEAM Was this information helpful? | |||
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Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
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This is me here from BAngalore. i have filed a TDR on the online reserversation website of indian railways on9th sep'08. The TAT mention in the website is 30 days. It is almost 1.5 mts till date that i have received any communication or refund from them.
I would atleast require a update on the website the amount refunded and date by when it would be paid.
Regards
Shankar