[Resolved] Indian Railways — Non- refund of Difference of Fare | |||
Dear Sir/Madam User Name; ssrow I am shocked to receive such reply from your end. Just to inform you and tell the back ground to this. I was orignally booked by AC 2 tier from Visakhapatnam to Vijaywada on VSKP SNSI SPL ( Train 08567) on 10/5/2012. However, to our surprise the coach was replaced with 3 tier ac. There are surely , many more who had travelled like me. I am sure, i am eligible for refund for difference fare between 2nd AC and 3rd AC, in all circumstances , that too for a family of 4 persons. Your reasoning seems to totally unjustified and not sure of your letter to me. JUST TO INFORM , I HAVE RECEIPT FROM RAILWAYS ISSUED BY TRAIN TTE ON THE PARTICULAR TRAIN BY RECEIPT NO:086260 , DATED:10/5/2000 ( COACH ALLOTED INLIEU OF 2ND AC WAS) 3 AC , 58, 59, 60, 62 BERTHS. Intially , was asked to take refund from vijayawada, however vijayawada station refused saying this is e-ticket adn need to file TDR and would not refund money. There is no provision thru your website to give this receipt. I still have the copy of teh same and can present it for your ready reference. So , i request you to refund without any further delay on this subject. I wish to see demonstration of things through action at the earliest. Thanks and warm regards S.S.Rao 91-[protected] ================================================================================...⇄ REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : CCR180512V05499/25.06.12/CR and the reason being : 16935-CR/OL12 Failed to collect TDR/TTE Certificate/GC In case you require any further assistance, please mail us at [protected]@irctc.co.in With regards, TDR TEAM Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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All things remaining the same, the date of receipt should be read as 10/05/2012, instead of 10/05/2000 ( typo error) Regret inconvenience caused.