Indian Railways Parcel Service — non delivery of my scooter at gurgaon

my name is suresh chandra mathuria

on 16. 10. 10 I BOOKED MY BAJAJ CHETAK SCOOTER NO. UP 21 K 0831 FROM BAREILLY TO GURGAON I CONTACTED GGN ON 17.10.10 AT 2 PM. THEY SAY IT IS NOT POSSIBLE TO GIVE DELIVERY AT THIS STATION. WHEN THE RAILWAYS HAVE BOOKED AND CHARGED FOR IT WHY THEY DONOT CARE FOR DELIVRY.THE P W R NO. IS 485559 BE TO GGN MY CONTACT MOB. NO IS[protected] AT GURGAON