Indian Railways — Refund not received after 5 days of cancelling the ticket

Address:

South Delhi, Delhi

Dear Concern,

I booked a ticket on 7th October 2012 for 2 passengers from Delhi to Kotdwar. On date of 13th morning due to some urgent problem i cancelled ticket for both of passengers, as the instruction by www.irctc.co.in-they have to provide me fefund by 17th October 2012 in their login website of irctc.co.in.
they have to provide refund of 592/- but till date of 18th evening, i don,t get any refund of my cancelled tickets.
for your reference i am mentioning details of transaction:-

Total charge of ticket:- 736/-
refund amount:- 592/-
date of journey:- 14th October 2012
date of cancel of ticket:- 13th October 2012
Transaction I.d:- [protected]
PNR Number:- [protected]


Kindly take action against this and give me solution.


Regrards,
V Singh
+91-[protected]
New Delhi