Indian Railways — Seat cornering by ' Hammals' in general compartments by boarding the trains in the yard. | |||
I use to travel from Pune to Bhusaval, Nagpur, Bilaspur, Howrah etc. Due to suddent journy it becomes hard to reserve the tickets so I need to travel in General Bogie. I prefer to travel by Jhelum Exp, Pune Bilaspur Exp, Azad Hind Exp. Since last 5-6 trips we all passengers travelling in general bogies are facing an issue of 'Seat cornering by ' Hammals' in general compartments by boarding the trains in the yard.' All these trains initiate their travel from Pune. When trains arrive on platform, all doors are locked and opened in front of passengers. As soon as passengers starts entering in bogies we see that the seats are already controlled by the Hammals and their frinds. These people behave very very very rudely with passangers, talk with us with vulgar language, fight with passangers who restrict such behaviour. These people are selling each seat from Rs50 to Rs100. I also have seen Polic Hawaldars claiming money for providing the seat. I need answers for below: How hammals alreay had entered the train before the train reach on the platform? What Police Havaldars(or Kutte i.e. Dogs) are doing when such thing is happening in front of them? Why we should pay an extra money to such people if we had already paid for the seat to Railways? Why my sister/mother/friends must have to shut off their ears while listening such vulgar language? If Pune Railway control person (whoever he/she is) feel some shame after reading this post the please do something needful to avoid such troubles. Was this information helpful? | |||
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We should develop the system where the complaints received should be followed up and put up in consumer forums. So that the planner and decsion makers know about the complaints -- it seems there service delivery is poor in the country...