Indian Railways — TDR Refund not processed

Address:

Hyderabad, Andhra Pradesh

I have filed a TDR in irctc for refund for tickets(Train Late More Than Three Hours and Passenger Not Traveled) 1 month back and I have not received any refund yet. I have called customer care and have received only rude replies from them. Filed TDR details are below: Train No.:12591 PNR number:[protected] DOJ:25/8/2013 Date of TDR filing:25-Aug-2013 Transaction ID: [protected] Reason for filingTDR:Train Late More Than Three Hours and Passenger Not Traveled Reference No: ekt[protected] I hope necessary action is taken immediately to process the refund.