[Resolved] Ion Exchange — Very bad service and product
Never ever buy Ion exchange water softenizer as these guys give you a faulty piece and then no service on that. drag it for months and then say that you got to pay now for the parts as it is out of warranty period now.
I bought a Ion Exchange softenizer for Rs. 32000 in 2007 and the day of its installation for two days i had salt water in my taps ruining all my new jacquar and grohe fittings. since then they came but every time i would fill salt the water would be so salty for two days that i had to order water from outside. I have had to change 4 geysers due to that as the salt corroded them.
The guys dont respond and if they do come over they tell you that they will come back the next day with part but that tomorrow never comes and you are kept waiting for days till you call them again.
The service is so poor that finally We have taken the product out and disposed of it in the garbage can.
But for anyone who is going in for the product make sure you get it installed see that you dont get salty water in your house after the regeneration they start and then only pay as the company will never change the product for you and all you will do is only lose money and get hassled in the process as well.
Complaint marked as Resolved Aug 14, 2020
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