[Resolved]  Irctc — partially waitlisted Tatkal ticket refund

i have send so many email to irctc but they reply that u r request send to railway department
dear sir,
i am still watting for ur reply & for your feed back

pradeep jain


From: pradeepD jain <[protected]@ymail.com>
To: tdrprocess <[protected]@irctc.co.in>
Sent: Tuesday, 29 November 2011 12:29 PM
Subject: Re: no certificate issued by t c

dear sir,

as per the railway rules, kindly inform us the timeframe of filing the TDR.
pl note that we are being harrassed by the railways for which we shall be forced to use RTI and shall file a suit in consumer protection cell to get our elligible refund amount alongwith judicial expenses.

pl do the needful to avoid any legal complications.

regards,
pradeep jain
[protected]

From: tdrprocess <[protected]@irctc.co.in>
To: pradeepD jain <[protected]@ymail.com>
Sent: Monday, 28 November 2011 4:10 PM
Subject: Re: no certificate issued by t c

Dear customer,

Sorry for the inconvenience. Kindly note your PNR No. [protected] has been Regreted by Railways saying that "TDR not filed within time limit of the actual departure of the train. "


Regards,
TDR TEAM
[protected]@irctc.co.in








pradeepD jain wrote:
> Dear Sir,
> as i talk to customer care they told me that u have not send any card certificate so the refund is not process
> but sir i don't know about the same and the t.c. also did not inform me to get this certificate only he said that the amount will be refunded to u back for the wait listed ticket he did not give me any certificate to submit to the IRCTC
>
> so please sir in my favor please refund my amount to my a/c as the t c didn't informed me to get the card certificate from the Tc and i also i don't know about the same to get from the Tc
>
> ----- Forwarded Message -----
> From: pradeepD jain <[protected]@ymail.com>
> To: "[protected]@irctc.co.in" <[protected]@irctc.co.in>; "[protected]@irctc.co.in" <[protected]@irctc.co.in>
> Sent: Friday, 25 November 2011 3:31 PM
> Subject: reason of reject
>
> Dear Sir,
>
> as the ticket is not conform then what is the reason of reject of tdr of the ticket pnr no is [protected], and only one person is travel on that ticke other three person is not travel on that ticket as the ticket is conformed only for one person other is in wait list and the ticket cheker also told that other amount is refunded back to u as the ticket is under wait list
> so please see this matter as the ticket is not conformed and person not traveled on that ticket
> so please refund the amount as soon as possible
>
> regards
>
> pradeep jain
>
> ----- Forwarded Message -----
> From: "[protected]@irctc.co.in" <[protected]@irctc.co.in>
> To: [protected]@YMAIL.COM
> Sent: Thursday, 24 November 2011 12:10 PM
> Subject: Email From IRCTC
>
> REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] With regards, TDR TEAM
Dear Sir/Madem

I have booked a tatkal ticket in Ac three tire on 07/11/11 the pnr no is [protected] which is in ckwl 13 ckwl 14 ckwl 15 ckwl 16 & at the time of charting only one ticket is conformed all other three ticket is in wl .

so the only one person is traveled on that ticket all other person not travel

So please refund the amount for 3 ticket which not conformed and the pasanger not travael on that ticket only one person is traveled only one person is traveled on that ticket the name of the person is J B Bhandari age 60 .

i have attached the ticket below

thanks,
&
regards,

Pradeep jain

----- Forwarded Message -----
From: "[protected]@irctc.co.in" <[protected]@irctc.co.in>
To: [protected]@YMAIL.COM
Sent: Monday, 7 November 2011 8:17 AM
Subject: Email From IRCTC

________________________________________________________________________
This is a system generated mail. Please do not reply to this email ID. If
you have a query or need any clarification you may:
(1) Call our 24-hour Customer Care or
(2) Email Us [protected]@irctc.co.in
________________________________________________________________________
Dear PRADEEP JAIN,

Thank you for using your Shubh Yatra Membership while booking your rail reservation at www.irctc.co.in. Your e-ticket has been booked and the details are indicated below.Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page. You should carry this printout along with any one from the listed identity cards (Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt /Student Identity Card with photograph issued by recognized School or College for their students /Nationalised Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph.)during train journey in original. Both these will be examined by ticket checking staff on stations/trains for verification purpose.

PNR No [protected] Train No 19131
Train Name KUTCH EXPRESS From BDTS
To SIOB Date [protected]
Class 3A Boarding Point BDTS
Reservation Upto SIOB Quota Tatkal


Passenger Details
S# Name Age Sex Seat/Berth Coach Status
1 J B BHANDARI 060 Male 0000 CKWL 13
2 B J BHAMDARI 050 Female 0000 CKWL 14
3 D B GANDHI 032 Male 0000 CKWL 15
4 A K PARMAR 030 Male 0000 CKWL 16
Total Fare 00003832


POINTS EARNED THROUGH SHUBH YATRA (Pending) 0
Note: These points shall accrue to your account 5 days after the date of journey, provided your ticket has not been cancelled.For more information, please visit Your Account Details page at www.irctc.co.in.

To cancel your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket online. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation on the site can be done upto the time of preparation of the chart for your train. .