[Resolved]  ITC — Cheating by ITC Shopping centre

Address:

Ratlam, Madhya Pradesh

The President,
Madhya Pradesh State Consumer Disputes Redressal Commission,
Plot No. N-24, Zone-I Maharana Pratap Nagar,
Bhopal-462 011.

'Choupal Sagar' village KHARAKHEDI , MHOW NEEMACH ROAD, NEAR RELIANCE PETROL PUMP, RATLAM Distt Ratlam (M.P.) 457001, ITC ka shopping centre hai. 22.08.2010 ko hum family ke sath shopping karne ke liye gaye. hum log 13.00 baje centre me pahuche aur hamne shopping ki. 15.12 baje humne bill no. mp08-3/30989 ke duyara payment kar diya aur hum log bahar aa gaye, usi samay store ke store incharge Mr. Sameer Naidu hamare pass aye aur kaha ki aap log rukiye hum log ek quiz rakh rahe hai jisme jo jetega use hum log gift deyenge. game hone hi wala hai. unhone humko rok liya aur hum log bahut der tak baithe rahe par unhone quiz/ game start nahi kiya. karib 16.00 baje humne phir kaha ki kitna der hai unhone phir kaha ki aap ruko bus suru hi karne wale hai aur humko jane nahi diya. phir 17.00 baje haumne kaha ki bahut he der ho gaye hai hum log ja rahe hai ab nahi rukeyenge to unhone kaha ki start hi karte hai. Phir unhone ek paper diya jis par karib 6 / 7 question likhe hue the joki ITC company se related the unhone kaha ki in sabhi questions ke jawab dene hai . humne un sabhi questions ke jawab de diye uske bat unhone answer check kiye aur kaha ki aapke sare answers sahi hai. Aap thodi der aur bethiye baki logo ke ans bhi aa jane de. Jab sabhi logo ne ans de diye to unhone kaha ki kewal 2 logo ke hi Ans sahi hai baki ke Ans galat hai isliye hum ye quiz ka competition nahi kar payenge. ye quiz cancel karte hai, aur agli bar karenge.

Unhone humara time kill kiya aur meri family ko pareshan kiya. mere sath mere 2 chote bachhe bhi the. jo ki kafi pareshan hue. hum physical aur mentaly bhi kafi pareshan hue. Is tarah itne der tak rok kar pareshan karna ye ek bahut hi galat bat hai. unhone humko harashment diya hai aur humko pareshan kiya hai. so humko Rs. 50,000/- ka claim dilvaya jaye.

Humko unhone itni der tak roke rakha iska ek proof ye bhi hai ke hamene vaha par bhuk lagne par 17.18 baje bill no. mp-08-3/31010 ke dwara ek bhelpuri bhi purchase ki thi.

Please humko nyay dilaya jaye aur Mr. Sameer Naidu ko is samband mai uchit Dand diya jaye jisse vo aur customers ko is tarah se pareshan nahi kare. Isse company ki sakh par kala dhabba lagta hai, aur customer ka company se bharosha uth jata hai. Lagta hai ITC itni badi company hai phir is tarah se cheat kyo karti hai,


Rajeev Kumar Agarwal
S/o Shri B.S.Agarwal
State Bank of Indore
Branch Manager
25, Dat ki Pul
Opp. DRM Office
Ratlam.
457001
Mob. [protected]