[Resolved]  Khivraj Motors / Bajaj Autos, Pune — Worst after Sales Service

Address:Bangalore, Karnataka

I had bought Pulsar220 F from Khivraj Motors,Bangalore on 19/07/2010 and my vehicle met with an accident on 05/12/2010 and went to Khivraj Motors for repair on 06/12/2010.My vehicle was inspected and the insurance company surverior came a gave a green signal on the same day.The next day i was informed that Khivraj Motors do not have cashless facility.I was shocked.Above this i was told that they do not accept even credit/debit cards for service payments(only cash).immedietly i lodged a complaint to the Bajaj tool free number and i have mailed them and till date i have not got any reply from Bajaj.SO PLEASE DO NOT BUY ANY BAJAJ PRODUCT AS THE COMPANY PEOPLE SUPPORT ONLY THE DEALER NOT THE CUSTOMER and DO NOT BUY ANY BAJAJ PRODUCT FROM KHIVRAJ MOTORS THEY ARE THE BIGGEST FRAUDS AND CHEATERS.While delivering the vehicle they do not intimate the customers that they do not have cashless facility.My vehicle was ready on 13/12/2010 but till date i have not received my vehicle.

KISHAN.M
PARTNER,
MANU BUILDERS AND DEVELOPERS
BANGALORE.
[protected] (O)
[protected] (R)
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Aug 13, 2020
Complaint marked as Resolved 
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Khiviraj Motors — Worst customer service

Last week i booked swift vdi ABS with Khiviraj, adyar and they said it will take 2 months. But suddenly the salesman i was attended his saying that the waiting period is unpredictable and in some cases it is taking 9 months. This is the worst customer service i have ever seen. I have planned to cancel the booking. I don't know what problem they will create when i cancel. The people are not at all customer friendly.
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Bajaj Dealer — Khivraj Motors- Part Payment

I have given 500Rs at Khivraj Motors, 100ft rd, HAL 2nd stage , Indiranagar, Bangalore ( Receipt No. IN-4202) towards the part payment of booking a Discover 125cc series bike. I did ask them for the refund rules and it was told that the cancellations payment would be by cheque.

But due to financial crunch, i did not wanted to go for the bike.When i wanted the cash back, it was informed to me by that the cancellation charges alone would be 500 Rs which implies that i would get nothing.

There was no mention of cancellation charges being mentioned to me as 500. The column for the same was left blank on their receipt.

Please help to get the money refunded. And to stop injustice being done to other buyers who may face the same problem.

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