[Resolved]  Kotak Bank - - Loans — Not given guarantee but name is in CIBIL

Address:Mumbai City, Maharashtra

This is Jaiprakash Madnani. I am working with Infosys Pune. I have applied for Credit card with HDFC bank and Citi Bank and my application was declined. I was shocked and reason was credit Bureau. I thought I a have home loan which I have been paying from last 5 years without a single delay. Using 3 Credit cards, used for more than 4 Lakhs in last 3 years without a single late payment, never paid interest. So How come it is possible?

Online I came to know we can ask for our Cibil Report and I asked for same but when I received my cibil report I was shocked to see that my name is cibil is from Kotak Mahindra and that is too as a Guarantor. I have no idea how can you do this.

I have never been to Kotak Mahindra bank in my life. Once in Life I have been to Kalina kotak Mahindra for an interview and I was selected by I did not join, Please reply to this mail or someone from your team please contact me. How can you people destroy some one’s credit limit. There was 2 enquiry done by you for Credit report and one was of worth 1Crore. Please tell me any one provide a loan for 1 crore to a Employed person.

Provide me resolution of this blunder made by Kotak bank.
NAme-JAiprakash Madnani
Pan-ALZPM6595J
mob-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Madnani,

This bears reference to the telecom our bank official has already had with you on your issue. We wish to confirm that we are looking into the said matter and shall revert to you shortly.

For any clarifications, kindly contact us on our customer care nos. at [protected] /66006022 or alternatively mail us at mumbai.[protected]@kotak.com and we would be glad to assist you.

Regards, Kotak Support Team

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