[Resolved]  Luminous Inverter — battery backup very poor

Luminous — UPS Problems in Mains

ups occured problem after 1 or 2 hours when working , its may cut power on mains & after that it will Start after 2 or 3 hours .

Luminous — Worst after Sales service

luminous sales service is worst than anyone.
i bought a luminous ups few months ago.
from the first week it started to trip whenever electricity comes. means when the power comes after failure of some time.
i complaining from then and i m total helpless. i go to service center 4 times and they took my ups for 2 days and then returned, when i came home, , same condition.
when i pressured too much one day a person (service engineer from company) comes. he fight with ups for 4 hours then he say that ups in now OK. I believed. but in evening when power comes the ups again show its problem.

from the day no one is coming even after many complaints..

what the hell i do..
I never sugges anyone to use luminous products.
at last i bought a microtek UPS. Microtek is best... still hoping that someone is coming and help me.

sir,
i bought Luminous Inverter and battery in 2009 and then only i came to know what blunder i had done. since then it is creating a lot of problems, just like battery backup very poor (10 minutes)sometime because of inverter or sometime coz of battery. their after sale service is totally worst they r just sitting there to received calls and nothing else. i hav got tired making numerous calls but nobody listen.i live at ludhianain

i wud like to convey to all o[censored] never every buy luminous products as they r inferior in quality and the after sale service is worst.

I also have Luminous inverter. I’ve never faced any problem with my inverter. Your problem appears very strange to me as Luminous is a very reliable company. Anyways all that I can suggest is that you should try speaking to Luminous team and for sure your problems will be resolved.

Thankyou,
Madhu