[Resolved]  Maruti Suzuki Swift VXi — Unbearable cabin noise.

I purchased a maruti swift vxi model in Jan 2006. Right from the time of purchase i have been complaining to Maruti regarding the cabin noise & in every servicing the service dealers just do some padding which eliminates the noise for a weeks time & then once again the cabin noise in the car surfaces & the sound is even worse than a old rickety outdated fiat. Inspite of my numerous complaint during each servicing & even otherwise the problem has not be eliminated.
The service dealers have also got fed up with the problem & has informed that they do not have a permanent solution to this issue.
Now my contention is that this is manufacturing defect & Maruti should directly look into this & have the problem eliminated imm since i am troubled because of the noise it makes.
My Car details are -
Registration no - MH 04 CM 118
Year of purchase - Jan 2006
Dealer - Navneet Motors
Place - Thane.

My mail to Maruti in this regard is enclosed -


-- Original Message --
From: "Ravi Panicker"[protected]@rediffmail.com
To: [protected]@maruti.co.in
Cc: [protected]@maruti.co.in,deepak.[protected]@fortpoint.co.in
Subject: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift CRM:[protected]


No concrete action has been taken till now. If Maruti is so dis-interested in their old customers than i have no other option but to take legal action - i am contemplating going to the consumer court.

If you just go through the service record of the car you will understand what i mean. I have the service record papers of all the services done to rectify this " MANUFACTURING DEFECT".

Pls don't depute the service point to call & speak to me.

Ravi Panicker

-- Original Message --
From: "Ravi Panicker"[protected]@rediffmail.com
To: [protected]@maruti.co.in
Cc: [protected]@maruti.co.in,ChetanP.[protected]@maruti.co.in
Subject: Fw: RE: Fw: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift CRM:[protected]

My car is a vxi model having engine no G13BBN253112 & chassis no MA3EYE41S00137899. The problem of cabin noise is there right from the time of purchase & during majority of the servicing it has been informed to the service station. Infact i have gone to the service station so many times just for this. Initially i got the car serviced from Navneet Motors, Thane & then in the last couple of years from Fort Point, Thane. I don't think that the service station is competent enough to take care of this issue since it seems to be a inherent problem with the Maruti Swift.

I am sick of driving it because of the noise it makes. Hope Maruti does something for it & fast, otherwise I'll definitely take some action for sure.

Regards
Ravi Panicker
[protected]

-- Original Message --

From: [protected]@maruti.co.in
To: [protected]@rediffmail.com
Subject: RE: Fw: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift CRM:[protected]


Dear Sir,

Thank you for visiting our website.

We regret the inconvenience caused to you, however we request you to kindly confirm us the name, location or code of the Maruti Authorized Service Station or Dealer Workshop whom you have contacted regarding this issue along with the variant name (Lxi, Vxi, Zxi, Ldi, Vdi) of your car. This will help us to resolve your complaint at the earliest.

3906-01
FORT POINT
KOTHARI WAREHOUSE NO. 111
POKHRAN ROAD NO. 11
MANPADA
CHATALSAR
THANE

Thanking & assuring you of our best services at all times.

Please feel free to revert in case of any query or clarification.

Regards,
ANY TIME MARUTI
(Call- [protected] or Toll Free[protected]
International Toll Free Numbers:
[protected]From USA and Canada)
[protected]From UK)
Please Visit us at <http://www.marutisuzuki.com>
001
=================================================
From: [protected]@rediffmail.com
Received: 9/5/2009 5:31 PM
To: ATM Queue
Cc: ChetanP.[protected]@maruti.co.in
Subject: Fw: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift

The rattling sound & cabin noise has become unbearable. I cant stand it any more. During all servicing i have mentioned this defect to the servicing centre but i feel that it gets rectified for a day or two & once again it starts.

My car registration number is MH04 CM118, in all the service logs you will find this complaint. Initially i was getting my car serviced from Navneet Motors, Thane & later shifted to Fort Point, Thane.

Can Maruti please do something and address this fault once for all.

Regards
Ravi Panicker
[protected]

-- Original Message --

From: [protected]@maruti.co.in
To: [protected]@rediffmail.com
Subject: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift