[Resolved]  Matrix Cellular — Strategy of Making Customer A Fool

This Company lure you cheaper mobile Rates while you roam outside India. Once You get trapped.

1. They will take 10 thousand Rs. as security either from your Credit Card or by cash, Cheque or Draft. They will not tell When you will get this money back. May be after 1000 Calls to them and may be you have to beg or abuse them of court cases they can give you back. But Not easily.


2. They will allure you of Free Calls but you will NEVER Know that

3. They will NOT TELL YOU THAT person calling from INDIA will be Billed as International Calls

4. They will Charge you of Incoming calls which is not sure how

5. They will not tell you what and how the billing cycle is.

6. They will not Refund your money before Two months after surrendering the Card.

7. Customer care is ridiculous. They Know just three words to all your queries. Sorry Sir, I am extremely sorry sir, I donot know sir.

8. Better to buy a Calling Card-------biggest cheater these guys.