[Resolved] Matrix Cellular International Services Pvt. Ltd. — Wrong Issuance of Country Specific Matrix SIM Card | |
This refers to Consumer Agreement Form No. 572032 dated 31.05.2008 with Matrix Cellular International Services Pvt. Ltd.(www.matrix.in), Mahalaxmi, Mumbai Office. I posted my request with Matrix SIM card services No.+[protected] on 30th May 2008 for Netherlands SIM Card. But instead i have been issued U.K.(England) SIM card No.[protected] with number [protected]. I will be visiting Netherlands during 06th to 13th June. When I once again contacted above number for wrong issuance, I have been told its done due to no-stock of Netherlands SIM cards. But its nothing do with me. Its there problem. They have to issue me correct SIM for which I will be paying to them. Correct? Please guide me in getting replacement of the SIM Card. I am also writing to them on [protected]@matrix.in, but dont think it will work out anything. Regards, Kirankumar K Raorane 201, Deep-Sagar Apt., Sidhivinayak Nagar, Nallasoparara(W), Dist-Thane 401203 Maharashtra INDIA (Mobile No.) [protected] Mail: [protected]@yahoo.com Office No.[protected]/16 Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Hellloooooo...!!!
Reply
for proper country specific SIM CARDS & DATA CARDS please call @ [protected]
The above complaint is baseless, because we give pan European UK based sim card which works across the Europe.
For further enquiry of sim cards please contact me on +91 [protected]
Hi Kiran,
Hi, I am Rajeev and I am genuinely sick of Matrix. Last week I went to Australia for 4 days on a business trip, and my bill was extremely inflated. I think that the money they spend on advertising is made by fleecing innocent customers like us. They are a bunch of robbers. I have had a relatively better experience with Clay Telecom - http://clay.co.in/landingpage.aspx . At least their bill was fine, and the network is great. I don’t know if they are the best, but they were better than Matrix. If anyone has had a similar experience, then do contact me at wanderlust.[protected]@gmail.com
Hi, I am Rajeev and I am genuinely sick of Matrix. Last week I went to Australia for 4 days on a business trip, and my bill was extremely inflated. I think that the money they spend on advertising is made by fleecing innocent customers like us. They are a bunch of robbers. I have had a relatively better experience with Clay Telecom - http://clay.co.in/landingpage.aspx . At least their bill was fine, and the network is great. I don’t know if they are the best, but they were better than Matrix. If anyone has had a similar experience, then do contact me at wanderlust.[protected]@gmail.com
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