MTNL Delhi — double payment

sir
i have made double payment of my mtnl landline bill on 08/11/2009 with a transaction no.MHDF[protected] BY ONLINE NET BANKING.i talk to account manager , he told it will get back to your account but it dosent come.
so i request you to please do my favour.
thank you.
i m enclosing the copy of account statement.



HDFC BANK Ltd. Page No .: 1 Statement of accounts



MR. PURSHOTAM LAL
G-26 Email :
MANDIR MARG
MAHAVIR ENCLAVE OD Limit : 0.00
NEW DELHI-110045 Cust ID : 5966526
DELHI Branch : PALAM
INDIA Account No : [protected]

From: 01/10/2009 To: 26/11/2009 Currency : INR

-------- [protected][protected] [protected] -------- [protected] [protected] [protected]
Date Narration Chq./Ref.No. Value Dt Withdrawal Amt. Deposit Amt. Closing Balance
-------- [protected][protected] [protected] -------- [protected] [protected] [protected]

09/10/09 POS [protected] PRIMAL DIAGN3362001 09/10/09 5,000.00 78,950.00
09/10/09 MHDF[protected]/AIRTEL BHARTI 12049 09/10/09 500.00 78,450.00
01/11/09 POS [protected] INDIAN RAILW3066733 01/11/09 515.00 77,935.00
02/11/09 70000446 TERM DEBIT CARD ADJ 01/11/09 02/11/09 9.27 77,925.73
08/11/09 MHDF[protected]/MTNL DELHI 21726 08/11/09 783.00 77,142.73
08/11/09 MHDF[protected]/MTNL DELHI 21833 08/11/09 783.00 76,359.73
21/11/09 MHDF[protected]/MTNL DELHI 90941 21/11/09 773.00 75,586.73
26/11/09 MHDF[protected]/BSES RAJDHANI POWER 23438 26/11/09 3,000.00 72,586.73

******** ********************************** ************ ******** ****************** ****************** ******************
********************************************************************************...

STATEMENT SUMMARY :-
Opening Balance Debits Credits Closing Bal
83,950.00 11,363.27 72,586.73

Dr Count Cr Count
8 0
HDFC Bank Service Tax Registration NO. : M-IV/ST/ BANK & OTHER SERVICES / 20 / 2001
Registered Office Address: HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai 400013
--- End Of Statement ---
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Comments

Respected Sir,

Our landline phone number is 29811299
The bill date is 19/12.2009
In our bill it is mentioned Rs. 661.77 as other debits
Amount to be paid Rs. 1222.00
But when I our bill on online it is displaying Rs. 661.77
Now, my question is why our bill is showing double amount what is menat by other debits?
Please, kindly tell us why?
Thanking you.
I suggest you file complaint under TELECOM CONSUMERS PROTECTION AND REDRESSAL OF GRIEVANCES REGULATIONS, 2007 with the NODAL OFFICER.

If the Nodal Officer does resolve the issue within 10 days than file appeal with APPELLATE AUTHORITY.

All this can be done on email.

Please read the following link for details.

http://delhi.mtnl.net.in/customer/zone.htm

Regards,
Kapil Chawla
Mobile: [protected]
our phone no[protected] customer [protected] there is extra charges on our bill for doubt installation and Wi-fi modem while installed is normal one. There is extra charges in every month. in our bill. kindly reverse all the extra charges and obilge.
thanking you yours faithfully
k irudaya samy
our phone no[protected] customer [protected] there is extra charges on our bill for doubt installation and Wi-fi modem while installed is normal one. There is extra charges in every month. in our bill. kindly reverse all the extra charges and obilge.
thanking you yours faithfully
k irudaya samy
sir
i have made double payment of my mtnl landline bill on 08/11/2014 with a transaction no.MHDF[protected] BY ONLINE NET BANKING.i talk to account manager, he told it will get back to your account but it dosent come.
so i request you to please do my favour.
thank you.
i m enclosing the copy of account statement.

Please resolve i have complained regarding many times but no reply no solution so far .


Thank you .

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