[Resolved]  Multilink — msed bill payment

Address:

Mumbai City, Maharashtra

I am totally getting frustrated due to this Mesd bill as it is not being updated or it is not being paid only. I am unable to find whether the said bill is paid or unpaid. when I saw this month bill, the previous bill is also added along with this month though i had paid through multilinkworld. I am fed calling multilinkworld customer care regarding this but they always have answer that they had already paid the said bill. If it has been paid then why it has come along with this month bill. I had visited MSED office also, they told me that bill is unpaid if you have any proof of it then show it to us we will update it.I had shown the copy of bill which you people have paid through EASY BILL,but MSED people told me that it has not been paid.If you people have any proof that the said bill is paid to MSED then forward it to me,I will show it to MSED.That client again came to me and is asking for money.I don't know what you people are doing, I only want my credit back to my account so that i can give it back to customer as this month MSED bill due date is 31st october.

see attached file for your information.

----- Forwarded Message -----
From: Multilink Help <[protected]@multilinkworld.com>
To: Tejendra Rana <[protected]@yahoo.com>
Sent: Wednesday, October 12, 2011 4:50 PM
Subject: Re: MSED Bill Payment problem

Dear Sir,

When you make a bill payment it gets updated on the following day on the MSEB's end. It takes approx. 24 hours for the payment to get updated. You may check the transaction on MSEB tomorrow and it will be updated.

Regards,

Maya Goyal

On Sun, Oct 9, 2011 at 8:26 PM, Tejendra Rana <[protected]@yahoo.com> wrote:
Dear sir/Madam,

I had paid below given MSED bill of my client for first time on 3/10/2011, but it was not paid from your side.When I visited MSED site yesterday, the said bill was still pending after that i called up to your customer care they told me that, the said bill is not paid due to some technical error & they return my money back into my account.But again i call up costumer care to ask whether bill payment services is fixed or not, they told me to I can pay MSED bill again. Again yesterday i paid same bill from your portal and today again when i visited MSED site, the bill is still showing not paid. Please see what is the actual problem with your portal and why every time this problem is occurring.If you do not provide such services then let me know, why should I unnecessary waste my time and money and listen from complaints from customers.If you are not paying bill within due date, bill amount is going to be increased,I have taken Rs.5 for service charge and from that also you deduct 3 Rs.Ultimately what i get is nothing for this bill i have called up customer care for so many times in that my own money is gone what is the benefit I am getting? Instead I am getting frustrated. Whenever costumer come to ask me the services i am afraid to give them service from this portal.This is not the only problem with bill payment, same problem occurs with most mobile operator too.i can use only Vodafone, Aircel & Reliance CDMA, rest others operator is not active, when i recharge any clients number your portal only debit money from my account but don't give service. Due to this i am getting frustrated,i have no other option to make my costumer satisfied I rather myself log in to the respected website and pay their bill through my debit card and i have to pay extra money to my bank for transaction.I thought I will earn some money by taking your multilink account so I invested 6000 rupees for membership but from the day since i became your sub agent I am getting totally disturbed. Please solve my problem, I am really fed up calling customer care for each and every small thing.And by tomorrow itself see to it that you pay this Electricity bill otherwise credit full amount to my account I will myself pay the bill through internet. And Inform me what is happening from your side tomorrow itself.



Date Merchant ID Tran ID Product Published Price Commission TDS Net CommissionOffer Price Reference No
Details

08/10/2011 BLP501VML 91092 103 1975 0. 00 0. 00 0. 00 1975 MSEB| CustomerName:0345



Please have a look this below given link too.

http://billing.mahadiscom.in/

consumer number[protected]
Billing Unit - 0345 (kalaomboli sub Divn)

Hope to here your quick response