Naaptol — Selling of cheap and defective products
I bought the item titled, 'EPhone Ultra Slim Multimedia Mobile' priced at INR 4999.00 with INR 200.00 as shipping on October 10. I received the phone on October 15, but it was in a real horrible shape. To my surprise, it was a Chinese Mobile Phone not costing INR 2000-3000 in the market as MRP, whereas they had mentioned the MRP to be INR 14995. I contacted them today on October 16, and they refused all they said.
The phone has a very poor battery life, of only 16 hours standby and 1 hours of talktime.
When I had spoken to an executive on the phone on no. 09223536148, they simply told me that they would get back with help from the Technical Support soon.
They have mentioned about Refunding the Product over here:
I asked them for refunding my money and now they are refusing to do so. I want to file a complaint against them. My contact no. is 09910106162.
Could someone please get me back with some help against them ASAP?
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