[Resolved]  Naaptol — Selling of cheap and defective products

bull things .. donot go for it

i took one black berry 9530 before one month.

when i got it its battery found defective. i made a complain and got a second hand battery..after 20 days..
when i switch on it . its shows insert sim card.

after all trails . out put is still same...
sim card is not working..

naaptol people sending me to vendor all the time But the vendor MEGANIIMPEX is not listening anything..
once vendor pick my call and said may be we give you a unlock cell..
we can fix it seven days..

after that they are not picking any calls ...

really embarrassing.
anyone who can help me. what is the procedure to get money back. or a new cell.

i will suggest Naaptol there is no benefit of providing mobile in low price..
as you don't have proper management.


satyajit
[protected]

Yes I agree about the type of complaints againt NAAPTOL . As I found that they are the cheaters and we have to put behind the lockup. In my case they got credit of my amount of Rs. 6155/- through my credit card for ordering Blackberry 8110 pearl which they supposed to be delivered within 7 days. Still the order is not reached and daily I complaining through the auto voice center as well as mailing to their CEO & customer complaint cell but no response from anybody. My order no. 1606083. I don't want the product and now I am expecting them to refund my money.

K V Subramanian
[protected]

I have also same experience. I purchased Spy Pen + MP 3 player, the Spy pen was not working, hence I sent it back for replacement as per their advice. After one month I received the replaced product with SAME DEFECT. On lodging complaint I was told that the amount will be refunded but I have not received the same. There is no response to mail. I feel that NAAPTOL is cheating the people by giving FALSE ADVERTISEMENTS of product and intentionally supplying defective products.

Vilas K.T

advertising — not giving our paid money and profit money

dear, sir ,i am mr.vasant v.jain, may and my other frinds investing adplus4u.biz company,this company plan has is looking advertise,in net.advertise multinational company adds,.banking advertise,jwellary type adds,and get profit, so our group invest this company,but company 'properiter mr.sampath jadhav has not gives return our money,he is open a world wide company, all india' people invest in this company,and he is not paid money,he is a bigger froud man,his froud is a.raja telecom minister,type,his frouded mind is worls no.1 mind ,so please you will be give a immiadiatly action,and block his property.and arrest him.we have a very poor man.and gives retur our money

Naaptol / DV 538 8MP + Q5000 — got a wrong product delivery

we got a vodafone mobile instead to get a wespro mobile during delivery.
we order for DV 538 8MP Digital Video Camorder + Q5000 Smart QWERTY Dual SIM Mobile,
but we got DV 538 8MP Digital Video Camorder but we dint get Q5000 Smart QWERTY Dual SIM Mobile.
so Please send the details about that wrong deliver.
Or contact us [Mr.senthili kumar - [protected]/ [protected] ]
we waiting for your reply.
thank tou sir.

I purchased Blackberry storm 9530 15 days back. After receiving it i found the mobile is defective. I called Naaptol customer support for help. They gave me the vendor number through whom i received the mobile. Vendor has asked me to send the mobile to there address in Mumbai, so that they will check it and replace. One of my friend live in Mumbai, so i asked him to help me out i this regard. He went to this mobile vendor and asked for replacement as there is a problem while charging this mobile. Vendor has simply changed the battery of this mobile and gave it back to my friend, saying that it will work fine. Again it received it and tried to use it. When i charged my mobile it seems to be working well. Again same story repeated. Mobile has some problem while charging. Blackberry shows a zigzag symbol on it battery symbol while charging. Which is not appearing. It comes for some time and it goes off. Since i purchased this mobile i have not used even one single day. I have put Rs.12, 200.00 in someones pocket for nothing to be frank. I didn't contact Naaptol customer support again, as i wasted my enough money of mobile and courier charges and don't want to continue the same. Point to be noted:
1) I thought these are brand new sealed pieces of mobile at discounted rate. But its a used one. By looking at mobiles condition i figured it out at first instance.
2) There will be no guarantee that mobile will work properly.
3) Most of the vendors who sell these gadgets will be from Mumbai or Delhi or some other places. If any problem occurred, there is no one to help with full responsibly.
4) I recommend not to buy anything online, please go the your nearest show room and buy anything with full satisfaction.

Naaptol — TOO MANY SMS / EVEN AT LATE NIGHT

MY MOB NO [protected]
I AM GETTING TOO MANY SMS FROM NAAPTOL
MANY TIMES 5-6 AT A TIME
LATE NIGHT UPTO 12 MIDNIGHT

CAN ANY ONE HELP?

DEAR SIR,
I REQUEST YOU THAT PLS CHANGE NAME AND A NAME IS SONALI BEN NATU BHAI PATEL ND OUR ORDE NAUMBER IS 1416344 BUT THE ORIGINAL NAME IS SHWETA BEN NATU BHAI PATEL SO PLS CHANGE A NAME IN YOUR COMPANY THE MEAN REASON THAT THE ACCOUT WILL OPEN SO THE ALL DOCUMENT NAME SHWETA BEN NATU BHAI PATEL PLS CHANGE THE NAME AND CO -OPERATE WITH ME
I HOPE YOU ARE UNDER STAND MY PROBLEM

please changr a name sonali ben natu bhai patel so the oiriginal name is shweta ben natu bhai patel in your naaptol company so please co oprate with me the name change our order number is 1416344 so a name shweta natu bhai patel 1416344 this order

Hi,
please change the name sonali ben natu bhai patel 1416344 order number so please this name attech shweta ben natu bhai patel pls i request you are change the name so pls infor me [protected] mo. number why the problem is not create pls my request is accept

Fly B430, Black — service not satisfied

sir,
i have purchased a fly mobile (model no. B430, Black) on 31-07-10. that have EMI
no. [protected], after 3 months it had create problem regarding charging.
so i was saw Ist time in hissar Fly care center (113, Basement, Green Square Market, Hissar), they gave me my handset after 15 min. After 1 month it was again create same problem, at that time i saw it to Chandigarh fly care center (G.S.M. Masters, Quite Office No - 4, Sector - 35A, Chandigarh - 160035). on 18-march-2011.
Job sheet no. 3200. He return me handset after 1 and half month before. that time when i was check handset that not working. He told me your cell battery is dead, so it charge for 2 to 3 hr, than it will work. But when i was charge it, it was not work.
when i was saw it again to fly care center- Hissar , he told me some charging part is missing and short.
Regards
Inderjeet Verma
Mob. No. [protected]
[protected]@gmail.com

Saw this site... Full of complaints and why nobody file complaints...

No actions taken by the Government...??

Why all the banks are supporting this site...

I CAN HEIP YOU TO FILE A COMPLAINT AGAINST THE NAAPTOL.COM

ADVOCATE
CHANDAN BHATIA
[protected], [protected]

Naaptol / Mobile Phone And Watch — not received

i order to phone and watch my order no 1316782 and 1317329 to i pay 4700 rs on credit card.29/01/2011 naaptol commait this prodouct deliever to 7 days your home .with 2 gift /for pay online credit card payment immidently / but i have not recive my product 6/06/2011 .i camplaint for 37 times coustemere care but not repliad my complaint.

their office is at mhape,
millennium park, room no 217/218,
navi mumbai

return my ultra slim body shaping garmen...
size/class:XXL
ORDER NO. 1039866 OR
RETURN MY MONEY Ruppes:1149.00

Hello iam Amit.Shah, purchased mobile phone I71 pro smartphone against my order no-1821704 and i received the instrument in ten days, butg i was surprised when opened the packet that as they have shown with one extra battery will be provided and the functions of mobile phone working, is so poor and non satisfactory to customer level somply i felt that i have been cheated by naaptol, and after raising my complain their executive is telling that they have forwarded the complain and apart from that they cant do anything, i think naaptol company is simply cheating the people by commiting their false commitments. so requesting you to please help me ASAP.

I was planning to buy a phone with Naaptol and this comment has changed my mind... Thanks mukund.

To,
The Sri VIJAY KAPA Garu,
CRM
The Sri Jignesh Gangapuram Garu,
Asst Mgr - Customer Service,
Naaptol,
Aramex India Pvt. Ltd,
12/A, New Sun Mill Compound,
Lower Parel,
Mumbai – 400013.
Respected Sir,
Sub:- Grievances Appeal – Your Product (Desire Slicer & Dicer + Mini Silai Machine Combo)
Order No 1598261; On dated[protected]. Centralized A/ C No 113260, Mode D P. - Submitted
the your Product through Blue Dart Courier – Refund me my Amount - Requeste –
Regarding.
Ref:- Your Reply Mail Message "Feedback" <[protected]@naaptol.com> on dated[protected] at
12.18.55.
2) :- "Jignesh Gangapuram" <jignesh.[protected]@naaptol.com> Mon, 16 May 2011 12:33:32
3) :- Daniel <[protected]@indiaconsumerforum.org> Tue, 17 May 2011 09:44:46
4) :- Amey Thakoor <[protected]@indiaconsumerforum.org> Tue, 17 May 2011 09:44:47
*****

With the Subject and Reference cited above, I am already submitted Your Product (Desire Slicer & Dicer + Mini Silai Machine Combo). I have sent you the product to your address to the Aramex India Pvt. Ltd, 12/A, New Sun Mill Compound, Lower Parel, Mumbai – 400013 from Bluedart courier service, Address BLUE DART EXPRESS LTD, 37-118/6, GROUND FLOOR, R.K.PURAM, BESIDE AROMA BAKERY, SHREE COLONY, NEREDMET, Location HYDERABAD. Telephone:[protected], Mobil No [protected] [JAGADESH], Door Executive Mobil No [protected] [ ANIL ]. E mail:- [protected]@gmail.com but till today I did not receive my Money back and Gift Voucher.

Heance, I humbly request you to kindly sir, Enquiry on this matter and Refund me that my total Amount Rs 2300=00 & Gift Voucher. So please take some NECESSARY ACTION earliest.

Thanking you sir,
Your’s Sincerely,
KOVANGAL KALPANA SREE,
H No: 3-5-125/4/2, Rd No: 7, Plot No: 166,
Krishna Nagar, H B Colony, MOULA – ALI,
HYDERABAD – 500040.
Andhra Pradesh [ INDIA ]
Mobi No: [protected] or [protected].
E Mail :- [protected]@rediffmail.com