Comments
Honourable Sir,
Myself Manvendra Kumar from Delhi. I have bought a Dell Vostro 1014 Laptop on 14th May 2011. After the one year I have taken extended warranty with accidental damage which will expire on 14th August 2013. on 31st July, Suddenly I found some patches on screen . I called Dell customer care and requested to check it and repair it. My Service Request Number is[protected]. They asked me to send the picture of screen. After that they started to say that it is external damage due to intentional negligence. I asked clarification on intentional negligence. They told that it is pressed by thumb or anything else. I told them if anything happens like this then there will external mark on screen or laptop but nothing is like this.
I challenged them to send executive to do like as they are saying and lets see what happens but they do not agreed. after a hot discussion, I asked him to revert on mail that they cannot replaced it but they refused to give it in written and send a quote of Rs 11000 for single repair event while I have never asked for this. When I asked them that in which context this quote was sent, they did not reply.
Let me suggest what I should do.
Regards,
Manvendra kumar
Ph - o[protected]
Mail - [protected]@gist.in
Myself Manvendra Kumar from Delhi. I have bought a Dell Vostro 1014 Laptop on 14th May 2011. After the one year I have taken extended warranty with accidental damage which will expire on 14th August 2013. on 31st July, Suddenly I found some patches on screen . I called Dell customer care and requested to check it and repair it. My Service Request Number is[protected]. They asked me to send the picture of screen. After that they started to say that it is external damage due to intentional negligence. I asked clarification on intentional negligence. They told that it is pressed by thumb or anything else. I told them if anything happens like this then there will external mark on screen or laptop but nothing is like this.
I challenged them to send executive to do like as they are saying and lets see what happens but they do not agreed. after a hot discussion, I asked him to revert on mail that they cannot replaced it but they refused to give it in written and send a quote of Rs 11000 for single repair event while I have never asked for this. When I asked them that in which context this quote was sent, they did not reply.
Let me suggest what I should do.
Regards,
Manvendra kumar
Ph - o[protected]
Mail - [protected]@gist.in
Hello,
We used to be a regular customers of Vishal Mart for over years in Hyderabad. On July 24th at Vishal Mart, Ramanthapur, Hyderabad, I bought 5 bermudas (shorts) for me and my son with a bill of Rs. 758/-. Out of 5 shorts 1 was best fit and others are not. As per size on the shorts tags were also WRONG. As they are wrong size, we took the four to be exchanged (FOR CORRECT SIZE). When we got there with bill and the shorts with their tags we were told that the shorts are considered as (PERSONAL PRODUCTS) and cannot be returned or exchanged for correct size. Hence I request that as per my knowledge the personal care products are perfumes, creams, sanitary products, swabs etc.. What shall I do with unfit shorts (bermudas).
Janardhan. B
[protected]
[protected]@gmail.com
We used to be a regular customers of Vishal Mart for over years in Hyderabad. On July 24th at Vishal Mart, Ramanthapur, Hyderabad, I bought 5 bermudas (shorts) for me and my son with a bill of Rs. 758/-. Out of 5 shorts 1 was best fit and others are not. As per size on the shorts tags were also WRONG. As they are wrong size, we took the four to be exchanged (FOR CORRECT SIZE). When we got there with bill and the shorts with their tags we were told that the shorts are considered as (PERSONAL PRODUCTS) and cannot be returned or exchanged for correct size. Hence I request that as per my knowledge the personal care products are perfumes, creams, sanitary products, swabs etc.. What shall I do with unfit shorts (bermudas).
Janardhan. B
[protected]
[protected]@gmail.com
Hello sir mere uco bank a/c se 200 rs online galat deduct kar liye hai koi appbuy.com ne plz meri help kare. Thanx
Regards
Gurpreet kaur
Jamshedpur
Regards
Gurpreet kaur
Jamshedpur
Hello sir mere uco bank a/c se 200 rs online galat deduct kar liye hai koi appbuy.com ne plz meri help kare.
Regards
Gurpreet kaur
Jamshedpur
Mob.[protected]
Regards
Gurpreet kaur
Jamshedpur
Mob.[protected]
Hi Guys,
i am Tarun, Click2Resume.com has trapped me. i have got a call some days ago that some companies are interested in your profile and you will get good hike n all so once you will be online then please give us a call and register for lifetime for very minimal charges i.e
Rs 2000 for india and gulf,
Rs 1300 for particular city and
Rs 1615 for all india.
i have asked if any other applicable charges but they said clearly NO.
i have ignored them for many days and one day i think to pay for India and gulf i.e Rs 2000.
But after getting call from call center by person named as Manoj kumar i told him to clear the procedure and all the charges but he was saying only one thing that "DON'T WORRY sir" after each word i will help you, you will get all the information just complete your profile.
even i have asked for total charges n all the services provided by the company, but he was saying same thing "DON'T WORRY sir".
after all i have made the payment of Rs 2000, then he has asked to pay for another 1797 for verification service, i told him not to opt for the same but he said it is compulsory to complete the registration. once again i have asked for total charges and he said no other charges need to pay.
after rs 1797 payment he told me to do transaction for 1500 for social network profile and i denied for same and told him i already have profile on linkedin but he told me this is last payment you need to made as this is compulsory as recruiter will call you directly via linkedin so need to do payment, so i have made the same after a long discussion and getting confirmation that this will b the last payment and he confirms the same that it is last payment i need to made.
now after 2000+1797+1500=5297 rs of payment he told me to click on some perfect combo pack which is of cost 6893 and told me to do this payment to complete all the procedure til now i have followed.
i was surprised that he is making the payment again n again after saying this is last and compulsory to complete the procedure/registration.
i have taken the stand and denied to pay now and told him to cancel my registration and cancel my transaction and send me cancellation mail of my transactions he drop the call.
i have call again and tell them all the story and ask the operator to connect to some senior guy so that i can talk to them about same.
after some time i got a call from person named as jyoti, she told me that you need to complete the procedure by paying the amount.
i said that you have not told me about clear procedure and the amount i need to pay, she just saying you are not small boy and you have made the payment yourself and we haven't forced you to make payment by holding your hand.
after these words i have loose my temper and she continuously spoke very rudely.
i was requesting her to cancel the transactions but she denies.
i told her that i will go to consumer court then she told me that you can go anywhere you want.
i have made the transactions through my credit card and
my transaction details are as:
Rs. 2000
Merchant Reference Number : C2R202809
EBS Payment ID : 19190123
Bank payment reference no:[protected]
Rs. 1797
Merchant Reference Number : C2R202819
EBS Payment ID : 19190270
Bank payment reference no:[protected]
Rs 1500
Merchant Reference Number : C2R202840
EBS Payment ID : 19190793
Bank payment reference no:[protected]
Please help me to cancel the transactions.
Thanks & Regards,
Tarun
[protected]@gmail.com
[protected]
i am Tarun, Click2Resume.com has trapped me. i have got a call some days ago that some companies are interested in your profile and you will get good hike n all so once you will be online then please give us a call and register for lifetime for very minimal charges i.e
Rs 2000 for india and gulf,
Rs 1300 for particular city and
Rs 1615 for all india.
i have asked if any other applicable charges but they said clearly NO.
i have ignored them for many days and one day i think to pay for India and gulf i.e Rs 2000.
But after getting call from call center by person named as Manoj kumar i told him to clear the procedure and all the charges but he was saying only one thing that "DON'T WORRY sir" after each word i will help you, you will get all the information just complete your profile.
even i have asked for total charges n all the services provided by the company, but he was saying same thing "DON'T WORRY sir".
after all i have made the payment of Rs 2000, then he has asked to pay for another 1797 for verification service, i told him not to opt for the same but he said it is compulsory to complete the registration. once again i have asked for total charges and he said no other charges need to pay.
after rs 1797 payment he told me to do transaction for 1500 for social network profile and i denied for same and told him i already have profile on linkedin but he told me this is last payment you need to made as this is compulsory as recruiter will call you directly via linkedin so need to do payment, so i have made the same after a long discussion and getting confirmation that this will b the last payment and he confirms the same that it is last payment i need to made.
now after 2000+1797+1500=5297 rs of payment he told me to click on some perfect combo pack which is of cost 6893 and told me to do this payment to complete all the procedure til now i have followed.
i was surprised that he is making the payment again n again after saying this is last and compulsory to complete the procedure/registration.
i have taken the stand and denied to pay now and told him to cancel my registration and cancel my transaction and send me cancellation mail of my transactions he drop the call.
i have call again and tell them all the story and ask the operator to connect to some senior guy so that i can talk to them about same.
after some time i got a call from person named as jyoti, she told me that you need to complete the procedure by paying the amount.
i said that you have not told me about clear procedure and the amount i need to pay, she just saying you are not small boy and you have made the payment yourself and we haven't forced you to make payment by holding your hand.
after these words i have loose my temper and she continuously spoke very rudely.
i was requesting her to cancel the transactions but she denies.
i told her that i will go to consumer court then she told me that you can go anywhere you want.
i have made the transactions through my credit card and
my transaction details are as:
Rs. 2000
Merchant Reference Number : C2R202809
EBS Payment ID : 19190123
Bank payment reference no:[protected]
Rs. 1797
Merchant Reference Number : C2R202819
EBS Payment ID : 19190270
Bank payment reference no:[protected]
Rs 1500
Merchant Reference Number : C2R202840
EBS Payment ID : 19190793
Bank payment reference no:[protected]
Please help me to cancel the transactions.
Thanks & Regards,
Tarun
[protected]@gmail.com
[protected]
Respected Sir,
I have recently purchased an flat on e.m.i... But my wall are having water leaking... Rather complaining them many times.. only once they have done some show off by applying fix it on it. Now again my walls are still leaking ... due to humidity fungus can beed on it... m helpless as my husband is in Indian Navy and is away .. i don't understand how to communicate that builder..
I have recently purchased an flat on e.m.i... But my wall are having water leaking... Rather complaining them many times.. only once they have done some show off by applying fix it on it. Now again my walls are still leaking ... due to humidity fungus can beed on it... m helpless as my husband is in Indian Navy and is away .. i don't understand how to communicate that builder..
Dear sir,
myself Nilesh chaubey have bought 8 lots e-silver and hold it in my demat account on 17 apr.2013. i have bought these lots from KARVY COMTRADE LTD.my account code is 62032.i had paid Rs 40000/- against these lots of e-silver. now the Broking agents of same company are forbiding to sell these e-silver back.they pretending that the concern bank have been stopped working, so they are unable to resell my e-silver.
please look in the matter and let it resolve earliest.
Best regards
nilesh chaubey
Mail Me- [protected]@yahoo.com
myself Nilesh chaubey have bought 8 lots e-silver and hold it in my demat account on 17 apr.2013. i have bought these lots from KARVY COMTRADE LTD.my account code is 62032.i had paid Rs 40000/- against these lots of e-silver. now the Broking agents of same company are forbiding to sell these e-silver back.they pretending that the concern bank have been stopped working, so they are unable to resell my e-silver.
please look in the matter and let it resolve earliest.
Best regards
nilesh chaubey
Mail Me- [protected]@yahoo.com
Consumer Forum - Online complaint — false product detail given in fashion and you website
i purchased a bed shet of rs.429 online through fashion and you website claiming it to be a linen bed sheet.On delivery i found that the bed sheet material was terricot kind of stuff.i am having the invoice with me as well.kindly reply to this complaint in [protected]@gmail.com I am jaswinder singh mobile no. [protected]. I susubmitted complaint on hp gas as:-I booked gas on[protected]..I just received msg-HPGas refill delivered on 05.03.14 vide Cash Memo no.183988.If not received, provide your feedback on [protected].but they not send yet.one thing more they have not given me regulater or pipe yet me only cylinder they charged me for this when connection started.they have not given me any reciept.i asked many times but all in vain. .
But neighther hp nor gas agency respond
But neighther hp nor gas agency respond
CHEATING BY Club Mahindra Holidays
offered 4 ticket of movie and 2 night stay but instead of giving ticket they had provided voucher of "Cine Rewardz" and after completing all procedure of "Cine Rewardz" including registration + key word etc. Cine Rewardzhad sent email that they will send movie ticket but till today we have not received any ticket. Also telephone no. of Cine Rewardz are not responding. This is total cheating with public by club Mahindra+ Cine Rewardz
offered 4 ticket of movie and 2 night stay but instead of giving ticket they had provided voucher of "Cine Rewardz" and after completing all procedure of "Cine Rewardz" including registration + key word etc. Cine Rewardzhad sent email that they will send movie ticket but till today we have not received any ticket. Also telephone no. of Cine Rewardz are not responding. This is total cheating with public by club Mahindra+ Cine Rewardz
Respected sir,
Sir, I 've been a pretty annoying problem . I Micromax company's mobile was a -116 model . Due to the sudden tension in which I touch screen handset in Mohan Garden Micromax Service Centre on 11 - Febuary -2014 was the deposit . 7 days ago there was the man in charge . Service Center since I was 7 then in charge of trades Mr. Deepak said that your mobile is not repaired it will be replaced at least it will take 20 to 22 days . I went back after 22 days . Then he 15 - March -2014 told me to come after . I 15 - March -2014 calls received by the call, but they do not know that I had tried to make 17 - March -2014 received the call that but then he did not call the service center again if I do not, but he returned my old handset if it were my battery nor in that network . Make a call when the screen is off . Please help me . My request no. Is R1402FDLI8405589 . Care sheet from which I claimed from service center .
Thanking you .
With sincere regards
Kuldeep Singh
Add: H.No-119 Vipin garden ext.
gali no.20, uttam nagar, New Delhi-59
Pincode-110059
Contact no. [protected], [protected]
Sir, I 've been a pretty annoying problem . I Micromax company's mobile was a -116 model . Due to the sudden tension in which I touch screen handset in Mohan Garden Micromax Service Centre on 11 - Febuary -2014 was the deposit . 7 days ago there was the man in charge . Service Center since I was 7 then in charge of trades Mr. Deepak said that your mobile is not repaired it will be replaced at least it will take 20 to 22 days . I went back after 22 days . Then he 15 - March -2014 told me to come after . I 15 - March -2014 calls received by the call, but they do not know that I had tried to make 17 - March -2014 received the call that but then he did not call the service center again if I do not, but he returned my old handset if it were my battery nor in that network . Make a call when the screen is off . Please help me . My request no. Is R1402FDLI8405589 . Care sheet from which I claimed from service center .
Thanking you .
With sincere regards
Kuldeep Singh
Add: H.No-119 Vipin garden ext.
gali no.20, uttam nagar, New Delhi-59
Pincode-110059
Contact no. [protected], [protected]
sir,
This is p.praveen from tirupati.I had purchased a dress from the website www.trendss.com and paid the amount using my debit card. Later due to out of stock they said that they will refund the money back to my account. It has complteted 2months and didn't get back my money and their website is not even working, not responding when i called to their customer care number +[protected]. kindly help me getting back my money i have the following proofs
1.Invoice they send to my mail
2.debit card transaction details
3.I had spoken with their customer care people using their number
Details:
website:www.trendss.com
order no:[protected]
cost:Rs. 678.00
Thanking you
my details:
p.praveen.
contact no:[protected]
This is p.praveen from tirupati.I had purchased a dress from the website www.trendss.com and paid the amount using my debit card. Later due to out of stock they said that they will refund the money back to my account. It has complteted 2months and didn't get back my money and their website is not even working, not responding when i called to their customer care number +[protected]. kindly help me getting back my money i have the following proofs
1.Invoice they send to my mail
2.debit card transaction details
3.I had spoken with their customer care people using their number
Details:
website:www.trendss.com
order no:[protected]
cost:Rs. 678.00
Thanking you
my details:
p.praveen.
contact no:[protected]
Last Friday (30/05/2014) I withdraw amount in AXIS Bank ATM, Kanchepuram (Axis Bank Ltd, Kamarajar St, Periya
Kanchipuram, Tamil Nadu 631501). But i got a damaged notes in ATM. why they do such damn things to there customer's.
Kanchipuram, Tamil Nadu 631501). But i got a damaged notes in ATM. why they do such damn things to there customer's.
Tikona Service worst service...dont go for it..
Hi I am Justin from Chennai.
I had Tikona connection since Oct 2013, as the connection was very poor, i place the disconnection request, and wanted them to refund the money that i paid then as it is a pre paid connection.
Initially i paid approx 4000/- but this guys did not return the money till Jan 2014 end, then they said only Rs.500/- will be returned.
Then the other option they gave was to extend the connection for 2 more months till April 2014 by paying just Rs.800 so that they will give me the waiver for the days i was not using the connection.Also their technical team who visited my house, clearly said the connection will not work in this area.
I already informed them i will not continue after april 2014, and also placed a request for disconnection again.But now this team is calling me since April 2014 again and again telling that as already the prepaid bill was generated for the next 3 months, i need to pay the amount.
This is absolutely ridiculous.How can one pay the amount for not using the connection.Please take action against them.This Tikona team is disturbing me a lot..Even my neighbor also faced the same problem and has disconnected the connection
Regards,
Justin Alexius P
[protected]
Hi I am Justin from Chennai.
I had Tikona connection since Oct 2013, as the connection was very poor, i place the disconnection request, and wanted them to refund the money that i paid then as it is a pre paid connection.
Initially i paid approx 4000/- but this guys did not return the money till Jan 2014 end, then they said only Rs.500/- will be returned.
Then the other option they gave was to extend the connection for 2 more months till April 2014 by paying just Rs.800 so that they will give me the waiver for the days i was not using the connection.Also their technical team who visited my house, clearly said the connection will not work in this area.
I already informed them i will not continue after april 2014, and also placed a request for disconnection again.But now this team is calling me since April 2014 again and again telling that as already the prepaid bill was generated for the next 3 months, i need to pay the amount.
This is absolutely ridiculous.How can one pay the amount for not using the connection.Please take action against them.This Tikona team is disturbing me a lot..Even my neighbor also faced the same problem and has disconnected the connection
Regards,
Justin Alexius P
[protected]
Dear Team,
I was trying to activate 98Rs Internet pack 300 MB After that 2g unlimited in airtel.Customer care persons told to send by mail.then i sent the mail.Then they replied this plan is not available but they activated wrongly 500MB 2G.Please activtae 98Rs unlimited plan.otherwise less the money.
I was trying to activate 98Rs Internet pack 300 MB After that 2g unlimited in airtel.Customer care persons told to send by mail.then i sent the mail.Then they replied this plan is not available but they activated wrongly 500MB 2G.Please activtae 98Rs unlimited plan.otherwise less the money.
Hello Team,
I have not received my P.F from ITSource Technologies Limited.company since 3 years. I have left the organization on 30 Dec 2011.
I worked there since 17 Nov, 2010. I have completed my all formalities while leaving the company. I have got the releving letter as well.
But P.F amount still not credited to my account.
Whenever we called to the head office which is located in the Mumbai they are not responding to our question regarding P.F only they says we are transferring your call to the concerned person and we are only holding the pone long time and call not transfeerd or we call on direct no (Smita[protected], nobody pick ups the call or many time no.s getting busy.
Amol is the H.O.D of the IT Source. and if we call to the other branches from Pune Deccan dept. they said we do not have any contact details from the head branch Mumbai and we can not do anything and you need to visit that location.
So, require your help to sort out the issue. Please help us and do the needful. As there are many o[censored]s who did not recieved the P.F amount. Please raise a legal action on that company.
My details -
Name - Amrut Limkar
Emp No - 13273
PF. No - MH/91345/3482
Please find the below full company details -
3.Tel: +[protected], Fax: +[protected]
Web- www.itsourceindia.com
ITSource Technologies Limited.
702-A-Wing, Dipti Classic, Suren Road, Behind Land Mark Bldg., Off. Andheri Kurla Road,
Andheri- (E) Mumbai – 400 093. Tel: +[protected], Fax: +[protected]
Web- www.itsourceindia.com
I have not received my P.F from ITSource Technologies Limited.company since 3 years. I have left the organization on 30 Dec 2011.
I worked there since 17 Nov, 2010. I have completed my all formalities while leaving the company. I have got the releving letter as well.
But P.F amount still not credited to my account.
Whenever we called to the head office which is located in the Mumbai they are not responding to our question regarding P.F only they says we are transferring your call to the concerned person and we are only holding the pone long time and call not transfeerd or we call on direct no (Smita[protected], nobody pick ups the call or many time no.s getting busy.
Amol is the H.O.D of the IT Source. and if we call to the other branches from Pune Deccan dept. they said we do not have any contact details from the head branch Mumbai and we can not do anything and you need to visit that location.
So, require your help to sort out the issue. Please help us and do the needful. As there are many o[censored]s who did not recieved the P.F amount. Please raise a legal action on that company.
My details -
Name - Amrut Limkar
Emp No - 13273
PF. No - MH/91345/3482
Please find the below full company details -
3.Tel: +[protected], Fax: +[protected]
Web- www.itsourceindia.com
ITSource Technologies Limited.
702-A-Wing, Dipti Classic, Suren Road, Behind Land Mark Bldg., Off. Andheri Kurla Road,
Andheri- (E) Mumbai – 400 093. Tel: +[protected], Fax: +[protected]
Web- www.itsourceindia.com
Sir, I m ASHISH SONAWANE consumer of your karbonn mobile group. I had purchased karbonn on 14th jan 2014. But in 2 week headset gave problem and not working. then again after 1 month software problem occurred and screen was not responding. Again within 2 months battery problem flows off.Every time i visit to your authorised service centers in vashi, chembur and ghatkopar but every time i was disappointed with the service provided in fact no service provided still my mobile is useless and now i am using my old samsung mobile.This is my 2nd time I am mailing here but no any reply yet I got. I am not satisfied with your mobile and your customer service.Your quality of service is very poor and unfavourable and service centers are rude and cheaters.So now I don't expect anything further from you. I just want you to take back your mobile and refund my amount.I am really frustrated from such a pathetic service.
Sir, I m ASHISH SONAWANE consumer of your karbonn mobile group. I had
purchased karbonn on 14th jan 2014. But in 2 week headset gave problem
and not working. then again after 1 month software problem occurred and
screen was not responding. Again within 2 months battery problem flows
off.Every time i visit to your authorised service centers in vashi,
chembur and ghatkopar but every time i was disappointed with the service
provided in fact no service provided still my mobile is useless and now
i am using my old samsung mobile.This is my 2nd time I am mailing here
but no any reply yet I got. I am not satisfied with your mobile and your
customer service.Your quality of service is very poor and unfavourable
and service centers are rude and cheaters.So now I don't expect anything
further from you. I just want you to take back your mobile and refund
my amount.I am really frustrated from such a pathetic service.
Email : [protected]@yahoo.com
contact :[protected]
purchased karbonn on 14th jan 2014. But in 2 week headset gave problem
and not working. then again after 1 month software problem occurred and
screen was not responding. Again within 2 months battery problem flows
off.Every time i visit to your authorised service centers in vashi,
chembur and ghatkopar but every time i was disappointed with the service
provided in fact no service provided still my mobile is useless and now
i am using my old samsung mobile.This is my 2nd time I am mailing here
but no any reply yet I got. I am not satisfied with your mobile and your
customer service.Your quality of service is very poor and unfavourable
and service centers are rude and cheaters.So now I don't expect anything
further from you. I just want you to take back your mobile and refund
my amount.I am really frustrated from such a pathetic service.
Email : [protected]@yahoo.com
contact :[protected]
Dear Sir,
Sir please we I need your help please take action my against my complaint on Naukri Step.
Thanks & Regards,
B.Rajasekhar,
[protected].
Sir please we I need your help please take action my against my complaint on Naukri Step.
Thanks & Regards,
B.Rajasekhar,
[protected].
Contact Information
Nikunj Automobiles Limited
India
File a Complaint
I have purchased a sports shoes ( Provogue, 7 size and black & white color ) from BagitToday on 5th July, 2013. But i have received 10 size and Blue color shoes, but i paid that time. after that i have file a complaint against my order. But till now i did not get resolution of my complaint. Whenever i am calling to Bag It Today, every time they told me it will take 5-7 days. I have got 4 complaint id but did not get resolution till now. Dear concern please have a look of my issue and give me the resolution. All complaint and order details as follows.
Thanks and regards
Sushil Saini
+91-[protected]
Reminder
From: Sushil Saini [mailto:sushil.[protected]@deepbuildwell.com]
Sent: Thursday, July 25, 2013 2:23 PM
To: 'Response (BagItToday)'
Subject: RE: Order Id[protected]
Dear Concern,
I have received wrong order for order detail given below in trail mail.
I have ordered shoes for 7 number but I have received 10 number shoes also its not extact color I have ordered black & white color but u sent me blue & white color, this shoes is useless for me, I can’t understand your quality of service, its very bad, so please change my shoes as soon as possible or refund my money.
Your executive came to me on 19th july 2013 to pick wrong order but till now there is no response from your side that when I received my correct order i.e. shoes no. 7 and color black & white mentioned in your website when I place the order for the same, it shows that your service is very poor how anybody can trust u i[censored] given this type of poor service, I have called 3 times to your customer care but I am not satisfied from your customer care quality, detail of calls given below
Date – 8-7-2013, time – 12:15 PM, complaint no. 1193905
Date –[protected], time 2:10 PM, complaint no. 1199109
Date –[protected], time – 2:05PM, compliant no. 1207498, executive – Mr. Rohit
I think a have made a big mistake to place a order from you, please resolve my matter as soon as possible as I want to refund my money now as your executive said that we have not refund the money how can u say that, why u not refund money.
Sushil Saini
From: Response (BagItToday) [mailto:[protected]@bagittoday.com]
Sent: Monday, July 08, 2013 4:32 PM
To: sushil.[protected]@deepbuildwell.com
Subject: RE:Order Id[protected]
Dear Mr. Saini,
This is with reference to your e-mail regarding wrong order received.
We apologize for the inconvenience caused to you.
We would like to inform you that your details have been forwarded to the concerned department, they will get in touch with you within next 3-4 working days.
Further, we also would like to assure that we shall process your required request.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services, always.
Regards,
Shrey
Executive Customer Care
Bagittoday
Please quote your Order id[protected] for further future correspondence.
Note: In case of any query not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected].
________________________________________
From: Sushil Saini [mailto:sushil.[protected]@deepbuildwell.com]
Sent: Monday, July 08, 2013 12:24 PM
To: Response (BagItToday)
Subject: RE: COD Verification Mail
Dear Concern,
I have received wrong order for order detail given below in trail mail.
I have ordered shoes for 7 number but I have received 10 number shoes also its not extact color I have ordered black & white color but u sent me blue & white color, this shoes is useless for me, I can’t understand your quality of service, its very bad, so please change my shoes as soon as possible or refund my money.
Sushil saini
[protected]
From: Bag It Today Concierge [mailto:[protected]@bagittoday.com]
Sent: Friday, July 05, 2013 10:35 AM
To: sushil.[protected]@deepbuildwell.com
Subject: COD Verification Mail
Order Confirmation
Hi! Sushil
Thank you for shopping with Bag it Today.
Click here to confirm your order or please SMS YES <space> 33080124 to 52424.
In case, you are unable to confirm your order through above mentioned modes, our executive will call you or send a sms to you to confirm your order. The order will be processed only once confirmed.
YOUR ORDER SUMMARY
Product Name Price Quantity Shipping Order Amount
Flip Shoes by Provogue Rs 3499/- 1 Rs 99/- Rs 999/-
Subtotal: Rs 999/-
Shipping Total: Rs 99/-
Reedeemed Credit: Rs 0/-
Promo Code/ Gift Voucher Discount: Rs 0.0/-
You Saved: Rs 2500.00/-
Total Payable: Rs 1098/-
• Please note that courier delivery service is available only in select locations.
• For locations not serviceable by courier, we will send your package by VPP service of India Post that levies additional charges (5% of the invoice value) for delivery. This charge is collected by the local post office.
• From the date of confirmation, kindly give us 2-7 days for processing your order.
• We will communicate your dispatch details through an Email and SMS.
• At Bag It Today, it is our endeavour to bring you the best products at the best prices.
• For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id.
• *Conditions apply. Offer valid till stock last.
[protected]
[protected]@bagittoday.com
SMS BAGIT to 52424
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