[Resolved] Nokia Customer Care Of India — Fade up with the customer care | |
To, Senoir Management Customer Care Nokia, India Dear Sir, I had submitted my mobile phone model Nokia N5610 1d expressMusic Edition for service in warranty to Care point Care point kolkata at everest mobicare, chandni chowk.from there i got another mobile that is swapped set in that set too i have started getting problem two days after receiving that swapped set.i have become fade up off going to nokia care from last 5 months.and in lieu of that i got nothing except false promises.on april 19 2009 my warranty will be finished and from last 5 month my set was lying there in the nokia care and the people over there just wasted my time and money.now i will go to the court and media if my set was not exchanged with in this month january 2009. I am really frustrated to hear lame excuses and so long time to clear one small problem from a company which claims to be number one in Mobile phones. but sorry to say that the service which you provide to the customers is really pathetic...What im planning to do is to go to the media and consumer court to get back the due amount regards, Unfornatunaly a Nokia Customer, nivedita biswas [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1995 Comments | |
Comments
Dear Sir,
Recently we buy one Nokia6300 mobile. yesterday(05.02.08) evening unfortunately it will thefting. is there any possible find that mobile.please reply me.
Recently we buy one Nokia6300 mobile. yesterday(05.02.08) evening unfortunately it will thefting. is there any possible find that mobile.please reply me.
I have purchased one No. Nokia Mobile Set (Model-6030) IMEI No.[protected] from M/s. Tele Talk, R50, Mangalam, Vikas Marg, Shakarpur, Delhi-92, (India) Bill No. 2006-07/13896, dated[protected]. On dated[protected] the said mobile set has been stolen by some one and the complanint for the theft of my Mobile has been made in the Police Station, Kalyan Puri, Delhi- 91. The service provider of the sim connection is Dolphine, MTNL, Delhi (INDIA) and my Telephone No. is [protected].
It is therefore, request you to kindly arrange to stop the service/use of my Nokia Set- Model No.6030 bearing IMEI No.[protected] for any kind of misuse in future and intimate to undersigned.
VIJAY KUMAR JAISWAL
21/90, KALYANPURI
DELHI- 110 091
Ph. No.[protected]
It is therefore, request you to kindly arrange to stop the service/use of my Nokia Set- Model No.6030 bearing IMEI No.[protected] for any kind of misuse in future and intimate to undersigned.
VIJAY KUMAR JAISWAL
21/90, KALYANPURI
DELHI- 110 091
Ph. No.[protected]
I have purchased one No. Nokia Mobile Set (Model-6030) IMEI No.[protected] from
M/s. Tele Talk, R50, Mangalam, Vikas Marg, Shakarpur, Delhi-92, (India) Bill No. 2006-07/13896, dated[protected]. On dated[protected] the said mobile set has been stolen by some one and the complanint for the theft of my Mobile has been made in the Police Station, Kalyan Puri, Delhi- 91.
The service provider of the sim connection is Dolphine, MTNL, Delhi (INDIA) and my Telephone No.
is [protected].
It is therefore, request you to kindly arrange to stop the service software of my Nokia Set- Model No.6030 bearing IMEI No.[protected] for any kind of misuse in future and intimate to undersigned.
VIJAY KUMAR JAISWAL
21/90, KALYANPURI
DELHI- 110 091
Ph. No.[protected]OFF.).
M/s. Tele Talk, R50, Mangalam, Vikas Marg, Shakarpur, Delhi-92, (India) Bill No. 2006-07/13896, dated[protected]. On dated[protected] the said mobile set has been stolen by some one and the complanint for the theft of my Mobile has been made in the Police Station, Kalyan Puri, Delhi- 91.
The service provider of the sim connection is Dolphine, MTNL, Delhi (INDIA) and my Telephone No.
is [protected].
It is therefore, request you to kindly arrange to stop the service software of my Nokia Set- Model No.6030 bearing IMEI No.[protected] for any kind of misuse in future and intimate to undersigned.
VIJAY KUMAR JAISWAL
21/90, KALYANPURI
DELHI- 110 091
Ph. No.[protected]OFF.).
Sir/Madam,
I have nokia 3230 Handset.I want to know how can I transfer a message saved in inbox to the SIM.PLz Help me it's very important for me to know.
I have nokia 3230 Handset.I want to know how can I transfer a message saved in inbox to the SIM.PLz Help me it's very important for me to know.
I brought N70 thinking Nokia is the BEST among all the other companies, but I was wrong and now I believe your handsets are not only Dabba, But Nokia Service is also Hopeless ONE MORNING I GOT UP FINDING THAT MY CELL IS SWITCHOFF I TREID TO ON IT BUT IT ALWAYS SHOWED SWITCH OFF SIGN I GAVE THAT CELL TO NOKIA CARE THEY TOLD VIRUS THEY SCAND BUT PRBEM PERSIST AGAIN THEY TOLD SOFWARE PRBLM THEY RESTORED SETTIN BUT THEN ALSO CELL WAS NOT WORKIN THEN THEY TOLD WE WILL REPLACE UR CELL WIT NEW CELL TODAY I GOT NEW CELL BUT AFTER 4HOURS IT ALSO GOT SWITCHOFF AND WAS NOT SWITCH ON I TOLD U GAVE ME THIS NEW SET THEY TOLD SIR HEADOFFICE CHENNAI GAVED THIS SET SERIOUSLY NOKIA IS WORST NOW ON MONDAY THEY WILL REPAIR MY SET HOPE SO COZ THEY TOOK 65 DAYS TO REPLACE SET NOKIA WORST CELL PHONE COMPANY GUYS TRY OTHER SETS
.ANKIT PANDEY
.ANKIT PANDEY
I brought N70 thinking Nokia is the BEST among all the other companies, but I was wrong and now I believe your handsets are not only Dabba, But Nokia Service is also Hopeless ONE MORNING I GOT UP FINDING THAT MY CELL IS SWITCHOFF I TREID TO ON IT BUT IT ALWAYS SHOWED SWITCH OFF SIGN I GAVE THAT CELL TO NOKIA CARE THEY TOLD VIRUS THEY SCAND BUT PRBEM PERSIST AGAIN THEY TOLD SOFWARE PRBLM THEY RESTORED SETTIN BUT THEN ALSO CELL WAS NOT WORKIN THEN THEY TOLD WE WILL REPLACE UR CELL WIT NEW CELL TODAY I GOT NEW CELL BUT AFTER 4HOURS IT ALSO GOT SWITCHOFF AND WAS NOT SWITCH ON I TOLD U GAVE ME THIS NEW SET THEY TOLD SIR HEADOFFICE CHENNAI GAVED THIS SET SERIOUSLY NOKIA IS WORST NOW ON MONDAY THEY WILL REPAIR MY SET HOPE SO COZ THEY TOOK 65 DAYS TO REPLACE SET NOKIA WORST CELL PHONE COMPANY GUYS TRY OTHER SETS
.ANKIT PANDEY
.ANKIT PANDEY
I brought N70 thinking Nokia is the BEST among all the other companies, but I was wrong and now I believe your handsets are not only Dabba, But Nokia Service is also Hopeless ONE MORNING I GOT UP FINDING THAT MY CELL IS SWITCHOFF I TREID TO ON IT BUT IT ALWAYS SHOWED SWITCH OFF SIGN I GAVE THAT CELL TO NOKIA CARE THEY TOLD VIRUS THEY SCAND BUT PRBEM PERSIST AGAIN THEY TOLD SOFWARE PRBLM THEY RESTORED SETTIN BUT THEN ALSO CELL WAS NOT WORKIN THEN THEY TOLD WE WILL REPLACE UR CELL WIT NEW CELL TODAY I GOT NEW CELL BUT AFTER 4HOURS IT ALSO GOT SWITCHOFF AND WAS NOT SWITCH ON I TOLD U GAVE ME THIS NEW SET THEY TOLD SIR HEADOFFICE CHENNAI GAVED THIS SET SERIOUSLY NOKIA IS WORST NOW ON MONDAY THEY WILL REPAIR MY SET HOPE SO COZ THEY TOOK 65 DAYS TO REPLACE SET NOKIA WORST CELL PHONE COMPANY GUYS TRY OTHER SETS
.ANKIT PANDEY
.ANKIT PANDEY
I brought N70 thinking Nokia is the BEST among all the other companies, but I was wrong and now I believe your handsets are not only Dabba, But Nokia Service is also Hopeless ONE MORNING I GOT UP FINDING THAT MY CELL IS SWITCHOFF I TREID TO ON IT BUT IT ALWAYS SHOWED SWITCH OFF SIGN I GAVE THAT CELL TO NOKIA CARE THEY TOLD VIRUS THEY SCAND BUT PRBEM PERSIST AGAIN THEY TOLD SOFWARE PRBLM THEY RESTORED SETTIN BUT THEN ALSO CELL WAS NOT WORKIN THEN THEY TOLD WE WILL REPLACE UR CELL WIT NEW CELL TODAY I GOT NEW CELL BUT AFTER 4HOURS IT ALSO GOT SWITCHOFF AND WAS NOT SWITCH ON I TOLD U GAVE ME THIS NEW SET THEY TOLD SIR HEADOFFICE CHENNAI GAVED THIS SET SERIOUSLY NOKIA IS WORST NOW ON MONDAY THEY WILL REPAIR MY SET HOPE SO COZ THEY TOOK 65 DAYS TO REPLACE SET NOKIA WORST CELL PHONE COMPANY GUYS TRY OTHER SETS
.ANKIT PANDEY
.ANKIT PANDEY
Not satisfied with the Customer Care responses. Applied for a BL-5C battery replacement 0n 16.08.2007. After that called NOKIA care at Bangalore atleast 10 times. Visited Ultadanga, Kolkata NOKIA CARE atleast 5 times as per advice of NOKIA call centre but every effort went into vain. Attaching the web application.
Product Advisory: Nokia BL-5C battery
Thank you. Your contact information has been registered. We will send you the replacement battery as soon as possible. We appreciate your use of Nokia products.
www.nokia.com
________________________________________
Customer service Press About Nokia Nokia worldwide Locations Site terms Privacy policy
Copyright ©2007 Nokia. All rights reserved.
Product Advisory: Nokia BL-5C battery
Please check that the information you have provided is correct, complete the needed changes and then press "Submit".
Check your contact information
Serial Number: [protected]N[protected]
Name: MRS. KALYANI DASGUPTA
Address:
H/E 14/3 S.L.SARANI,
BAGUIATI
KOLKATA, WEST BENGAL
PIN:700059
Country: India
Phone : [protected]
Mobile Phone : [protected]
Email : [protected]@dasguptas.com
Other :
Copyright ©2007 Nokia. All rights reserved.
Product Advisory: Nokia BL-5C battery
Did not expect such a customer care response from a globally recognised company. SORRY
Product Advisory: Nokia BL-5C battery
Thank you. Your contact information has been registered. We will send you the replacement battery as soon as possible. We appreciate your use of Nokia products.
www.nokia.com
________________________________________
Customer service Press About Nokia Nokia worldwide Locations Site terms Privacy policy
Copyright ©2007 Nokia. All rights reserved.
Product Advisory: Nokia BL-5C battery
Please check that the information you have provided is correct, complete the needed changes and then press "Submit".
Check your contact information
Serial Number: [protected]N[protected]
Name: MRS. KALYANI DASGUPTA
Address:
H/E 14/3 S.L.SARANI,
BAGUIATI
KOLKATA, WEST BENGAL
PIN:700059
Country: India
Phone : [protected]
Mobile Phone : [protected]
Email : [protected]@dasguptas.com
Other :
Copyright ©2007 Nokia. All rights reserved.
Product Advisory: Nokia BL-5C battery
Did not expect such a customer care response from a globally recognised company. SORRY
To
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of transiever for Nokia N95 (8 GB)
I am shocked to bring to your knowledge that i have recently purchased the above-noted set which is infested with certain technical problems in its headset. I have logged a complaint two months back but still i didn't get the transiever of my headset . Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Deepak Pandita
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of transiever for Nokia N95 (8 GB)
I am shocked to bring to your knowledge that i have recently purchased the above-noted set which is infested with certain technical problems in its headset. I have logged a complaint two months back but still i didn't get the transiever of my headset . Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Deepak Pandita
sir my N80 mobile is having complaint for second board(means the controller of secondary camera) i need a new board where's it available in bangalore ? i need ur help pls
sir my N80 mobile is having complaint for second board(means the controller of secondary camera) i need a new board where's it available in bangalore ? i need ur help pls
abc very gud
I lost my Nokia N 73 mobile phone in Bus Route No - 73 near ITO around 20.00 p.m. on 13/02/08 . I have faced this problem one month back also at same place when my Nokia 6300 got theft. My N 73 phone details are as under -
Phone No - [protected](i have blocked this immediately) Airtel
Model No - N 73
IMEI No - [protected]
Please take immediate action about this. Please also give me Delhi Nokia Customer Care Contact Number.
Kindly expedite.
Thanks & Regards
Ashish Jain
Phone No - [protected](i have blocked this immediately) Airtel
Model No - N 73
IMEI No - [protected]
Please take immediate action about this. Please also give me Delhi Nokia Customer Care Contact Number.
Kindly expedite.
Thanks & Regards
Ashish Jain
hi ,
i am ashish from nagpur i have purchase nokia 5700 music express thinking that i have value for money .but i am wrong i have purchase this mobile only due to name of NOKIA
as there is problem in my handsfree nokia care center in nagpur
said they will replace it .as i have purchase it before 4 month ago
. i have submited my headfone date 12december 2007 & now date is 16 feb 2008 JOB SHEET NO.[protected]/071212/73still they r not able to tell me that when should i get my head set so I WARN PEOPLE IF THEY GOING TO PURCHASE NOKIA PHONE ONLY DUE GARRENTIS & WARRANTY THEY WILL SUFFER FORM NOKIA TROUBLE CENTER .ALSO I HAVE GIVE THEM ADVICE THAT THEY SHOULD CHANGE THEIR NAME AS "NOKIA TROUBLE CENTER"
i am ashish from nagpur i have purchase nokia 5700 music express thinking that i have value for money .but i am wrong i have purchase this mobile only due to name of NOKIA
as there is problem in my handsfree nokia care center in nagpur
said they will replace it .as i have purchase it before 4 month ago
. i have submited my headfone date 12december 2007 & now date is 16 feb 2008 JOB SHEET NO.[protected]/071212/73still they r not able to tell me that when should i get my head set so I WARN PEOPLE IF THEY GOING TO PURCHASE NOKIA PHONE ONLY DUE GARRENTIS & WARRANTY THEY WILL SUFFER FORM NOKIA TROUBLE CENTER .ALSO I HAVE GIVE THEM ADVICE THAT THEY SHOULD CHANGE THEIR NAME AS "NOKIA TROUBLE CENTER"
on 4th of Feb 08 i bought the Nokia 5310 XpressMusic . This cell gets into hang mode very often. so much so that when i switch on it has the data and time screen coming in which i have to every time key in the current date and time. This had become a regular feature.
Hence on 16th of Feb 08 i went back to the dealer and got it REPLACED. However this new cell is also showing the SAME problem.
Can you please suggestion what is the matter??
Hence on 16th of Feb 08 i went back to the dealer and got it REPLACED. However this new cell is also showing the SAME problem.
Can you please suggestion what is the matter??
hello sir
some one stolen my nokia mobile(3220} which I had vodafone and airtel sim, I have my mobile serial no, is there any option to stop the the mobile? plz suggest it and please provide me nokia customer care no from India.
thanks.
some one stolen my nokia mobile(3220} which I had vodafone and airtel sim, I have my mobile serial no, is there any option to stop the the mobile? plz suggest it and please provide me nokia customer care no from India.
thanks.
Dear Sir,
I had purchased Nokis 5610 Xpress Music Edition.
but during making/receiving calls am facing problem of getting mobile disconnected and restarting within 1minute of talk.
What to do with this handset.
awaiting for your prompt reply.
I had purchased Nokis 5610 Xpress Music Edition.
but during making/receiving calls am facing problem of getting mobile disconnected and restarting within 1minute of talk.
What to do with this handset.
awaiting for your prompt reply.
some time ago i was one of the fan of nokia.but now if some one provide me n0kia freee of cost i never accept it.time has gone when nokia cares for people but now people cares but nokia nevers.how dare you to think this.
THE WORST SERVICE I HAVE EVER SEEN IS FROM NOKIA.I CALLED UP MANY TIMES TO THEIR CARE LINE NO[protected].SOLVING A PROBLEM IS VERY FAR AWAY THEY NEVER GIVE ME ANY SATISFACTORY ANSWER.
<STORY>I bought nokia N70 m four months ago.and since now i cant remember even a single day which is without any problem.some time software poblem then earset and now memory card. i gave memory card for replacing on 20/12/2007 and since now i have not get my memory card back.after getting tired of dozens of calls and visits to nokia service center i made calls to nokia helpline no. they dont listen to my problem instead they are replying that your problem would be solved soon.interesting thing is that their own nokia service center replied"THIS IS YOUR FAULT THAT YOU CHOOSE FOR NOKIA NEXT TIME GO FOR ANOTHER ONE"
can you imagine employees who are getting their pay from nokia are advising not to choose nokia.
ADVISE FOR INDIANS - NEVER NEVER GO FOR NOKIA.THIER EMPLOYEES DONT TRUST WHY SHOULD WE??????NOW NOKIA IS GIVING POOREST SERVICE OF ALL ITS COMPETITORS.
FOR NOKIA PERSONS- WHAT I AM WRITING IS 100% TRUE
MY DETAILS
GAURAV SHARMA
[protected]
[protected]@yahoo.co.in
job sheet no;.[protected]/071220/28
date -20/12/2007
address who advice me not to choose nokia-mobile clinic basant chowk nr.dear sat kartar modl town jalandhar punjab india
YOU CAN CONTACT ME BUT ONLY WITH ANSWER THAT TO REPLACING MEMORY CARD HOW MANY MONTHS WILL YOU TAKE TWO MONTHS HAVE BEEN GONE SO KINDLY GIVE MORE THAN TWO MONTHS.
THE WORST SERVICE I HAVE EVER SEEN IS FROM NOKIA.I CALLED UP MANY TIMES TO THEIR CARE LINE NO[protected].SOLVING A PROBLEM IS VERY FAR AWAY THEY NEVER GIVE ME ANY SATISFACTORY ANSWER.
<STORY>I bought nokia N70 m four months ago.and since now i cant remember even a single day which is without any problem.some time software poblem then earset and now memory card. i gave memory card for replacing on 20/12/2007 and since now i have not get my memory card back.after getting tired of dozens of calls and visits to nokia service center i made calls to nokia helpline no. they dont listen to my problem instead they are replying that your problem would be solved soon.interesting thing is that their own nokia service center replied"THIS IS YOUR FAULT THAT YOU CHOOSE FOR NOKIA NEXT TIME GO FOR ANOTHER ONE"
can you imagine employees who are getting their pay from nokia are advising not to choose nokia.
ADVISE FOR INDIANS - NEVER NEVER GO FOR NOKIA.THIER EMPLOYEES DONT TRUST WHY SHOULD WE??????NOW NOKIA IS GIVING POOREST SERVICE OF ALL ITS COMPETITORS.
FOR NOKIA PERSONS- WHAT I AM WRITING IS 100% TRUE
MY DETAILS
GAURAV SHARMA
[protected]
[protected]@yahoo.co.in
job sheet no;.[protected]/071220/28
date -20/12/2007
address who advice me not to choose nokia-mobile clinic basant chowk nr.dear sat kartar modl town jalandhar punjab india
YOU CAN CONTACT ME BUT ONLY WITH ANSWER THAT TO REPLACING MEMORY CARD HOW MANY MONTHS WILL YOU TAKE TWO MONTHS HAVE BEEN GONE SO KINDLY GIVE MORE THAN TWO MONTHS.
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The company has to address all such problems keep in mind the satisfaction of the customers also and not just concentrate on only making money to sustain in the market.. The company should also be highly service oriented which I guess they are currently not one.