[Resolved]  Oriflame India — Fraud

Oriflame Cosmetics(India) gav the training & we became members of oriflame.
The company does not feel necessary to disclose the terms & Conditions properly which proves that company does not have any ethics.They did not disclose that if your bill does not go beyond 1000 Rs then you have to pay the penalty of 35 rs on the total cost of bill.

This is something which proves that companies like oriflame make their business by cheating consumers.Something which other companies who are in direct selling business does not do.

There are other people as well who are already got cheated and left the membership.
They did not feel necessary to raise the voice but i seriously feel for other citizens of my country and did not want others to be cheated by such companies.
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Complaint marked as Resolved 
Verified Support
Nov 27, 2013
Oriflame India Customer Care's response
Dear Consultant,

We truly apologize for the inconvenience you have faced in this regard. We would request you to share your contact details and the consultant ID to complete investigation on this case.

Best Regards
Oriflame India
Verified Support
Mar 20, 2014
Oriflame India Customer Care's response
Dear Lalita,

We apologize for the inconvenience you've faced in this regard. Would request you to share your contact details, consultant id and local branch with us and the concerned team will contact you at the earliest.

Best Regards
Team Oriflame
Verified Support
Aug 14, 2014
Oriflame India Customer Care's response
@mywish : We would like to inform you this is a gift set procured from the global. It is Limited Life edition and is sold as a single SKU around the world. The individual products are not for sale and their MRPs is not available with us .

Regards,
Oriflame India Team
Verified Support
Feb 13, 2015
Oriflame India Customer Care's response
@Kanchana123

Hello Kanchan,

You've to get registered again with Oriflame as if a consultant doesn’t put an order for a year, her/his membership has to be renewed. We request you to share your contact number so we can ask somebody form your local branch to call and help you in this regard.

Thanks,
Oriflame India Team
Complaint comments 

Comments

i completely agree with ms toshiba jain.she is being prudent and aware citizens like her have helped many people.i firmly believe that filing petition against Oriflame in consumer court was correct step and such companies should compensate consumers.roots of such companies should not be allowed to grow in country like India where more than 75%of people fall below poverty line.right and justice should be given to Toshiba Jain and company should compensate for the mental and financial stress caused to her.
Even i agree with the above complaints and faced the same problem.
I agree with the above complaint as even i faced the same consequences.
such kind of complaints should be taken seriously .
i am agreed with Sneha, in our case they moved one step ahead, they disclosed terms & conditions even after Registration of people which is totally against business ethics. Due to inflation & unemployment such companies cheating our simple brothers & sisters, we are proud indians and should not allow such companies to do so.
i agree with the above complaints, i am the member mr. zeeshan khan consumer code 2139480 & i am dissatisfied with oriflame grape antioxidant face wash, grape face cream, grape night cream which i have sold to a consumer, the consumer had a complaint of pimples arising on her face worth rs 699/-
(THE ABOVE SOLDED PRODUCTS WERE GIVEN UNDER THE GUIDANCE OF SKIN CARE GUIDE AND THE PRICE STATED IS MY CONSULTANT PRICE C.P)
therefore my kind request to,
Oriflame India (I) Pvt Ltd
1 floor, L-29 TO 34
Connaght palace, outer circle
New Delhi - 110001.INDIA, IS TO RE - FUND MY CONSULTANT PRICE TO MY BANK ( MAHAD CO - OPERATIVE BANK ) KHOPOLI DIST - RAIGAD TAL - KHALAPUR & HERE IS MY BANK ACCOUNT NO. 5001
YOUR'S SINCERELY,
MR ZEESHAN .A . KHAN.

espl — Packet not reached

Sir,
I had sent the Railway Ticket by speed post on 11th May 2009, vide your courier docket NoEU[protected]IN from Noida post office, When I checked the status of my Packet, I found that the ticket has not yet reached to my home
Kindly do the need ful as early as
Regards
Rishi Kumar.
me too...the second day after i joined i had to pay 30 bucks as fine but i was neva told tht unless i make 100 points il ve to pay and wen i told the cashier bout this he told me i dont know madam and all...this is not done ya...
In july their is a stock clearance sale.Only top managers got the products .Now they are selling them into full price .Then why co.is making members .CO have made no policy for their clearance offers. One got hundreds of products and one got nothing . I donot know why managment is not bothering on this matter.Due to this I will not make any members from now onwards and discourage people to join Oriflame.
Oriflame Cosmetics(India) gav the training & we became members of oriflame.
The company does not feel necessary to disclose the terms & Conditions properly which proves that company does not have any ethics. infact the person who has made me the member does not herself has the full information and also misguided me, which is shameful for the company like oriflame.
This is something which proves that companies like oriflame make their business by cheating consumers.Something which other companies who are in direct selling business does not do.

There are other people as well who are already got cheated and left the membership.
They did not feel necessary to raise the voice but i seriously feel for other citizens of my country and did not want others to be cheated by such companies.
one month before i got optimals skindividual 25+ night cream worth rs 870, after using it for a week i got pimples on my face. i stoped using it now... what is remedy for my problem
hi,

i am a consultant of oriflame and i never felt that the company is cheating me. they make terms and condition clear when you join the company and the customer care executives are really very supportive. i dont know what happened in your case but i am veyr satisfied with the services of the company adn the products are really good.

@Barkavi you got pimples after using this cream because this cream is for dry skin and i think that your skin is oily. adn if your skin is oily you shoudl not use something made for dry skin.
Hi

I am proud Oriflame Consultant since 1998, i completely disagree with what complaints you all have against Oriflame,
1. when you signed Consultant Application Form did you take efforts to turn & read the Terms & conditions they clearly mentioned on it, it is a legal document which you signed without reading it.
2. In your stater kit Green colour folder you get consultant manual which also mentions about all these facts, on price list also it is clearly mentioned.

So plz don't flatly just say that company cheated you.
Regards
sonal
Hi,
I am Aanchal Gupta member or oriflame i am agree with sonal jain that if you read the term and condition properly you want face any problem like 1000Rs purchase or 30 Rs penalty, but i would like to ask Ms. Sonal that if term and condition has so much of important than would you like to please tell me that:-
Firstly When i became member of so called co. oriflame i was assure to get Rs 200 product free on my first order, I order Products for Approx Rs 1400 in my very first booking instead of Charging 1200 Rs they charge me full 1400 Rs I paid to courier boy full money further approached to their cp branch after waiting hours and hours I thankfully got someone to ask for query and what she told me that you will get your 200Rs back on your second purchase of 1000 Rs product, what the hell was that what if I don’t want to order anything in next month my money got dump. I am not the only one facing this problem there are so many people out there facing same problem…..
Secondly the product which we recieved is almost one and half year old where researchers shows in reports that cosmetic should be thrown after 6-12 month max to max 18 month but we getting the product already expired and when I ask for it they said oriflame product have 3 year life cycle some body plz tell me now whats that oriflame trying to tell us that research was wrong if not then why don’t researcher mention in research report EXCLUDING ORIFLAME PRODUCT….
Thirdly I am totally agree with Sangita Singhal what she mention in her comments stock clearance sale is only for top managers
These are not the end of my complaint but would like to ask further if somebody plz solve my above querry.

Thanking you
Aanchal Gupta
I am totally agree with Sangita Singhal what she mention in her comments stock clearance sale is only for top managers
hi im not happy with your product your agent cheated me i took one excite perfume
i am now totally disagree whatever i said a few months ago, i am a consultant of oriflame and i must say that the services of the company are really very poor, when they offer something good you never ever get that product because you will always find that prodcut out of stock even on the first day of the month. almost all the time you will find your desired prodcuts not available, secondly when you call to place your order they never come on the phone "all our customer care executives are busy please stay on the line as we are eager to talk to you", i am totally fed up with the company adn the services. moreover when you call your upline they behave like they dont even know you. now i am planning to join amway adn leave oriflame forever
I am totally agree with Shilpi . I have faced the same ..
my consultant no is 3013923
1) one item i had taken in feb last week eye pencil with code 14261 is defective.
i have got complaint from my customer located outside bangalore.the eye stick fell out of the pencil itself

2)another item - lipstick of code 1662 - taken earlier in feb '10 is also having a complaint - it has melted..
once again my customer is located outside bangalore.

##despite this i asked them to send me the defective products and im being denied replacements.
.
wat do i do?
hi Anisha,

sorry to say dear but they are least willing to help you in cases like this. in my last order they did not send me rohil bal tote bag adn charged the money, now when i am asking them again and again to send the bag or to return the money they are not even replying to my calls or emails. i dont know what to do, i have approached the delhi office and every possible person but useless :(

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