[Resolved] Paytm.com — Fraud Services | |||
Dear Sir, I have been cheated by Paytm.com , B 121, Sector 5, Noida providing online recharge services for DishTV D2H services. I paid the money to recharge my DishTV account # [protected] for one month and paid Rs 255.00 thru my sbi bank account. This was confirmed by the customer care team of Paytm.com that they are in receipt of payments and confirmed that my DishTV account has been recharged with Rs 255.00. After waiting for almost 4-5 hours, I wrote to them that the my DISH TV account status says that still it has not been recharged, to which they later confirmed as follows : We care, because you matter !! Ticket #[protected]: DISHTV - Activation Status of DISHTV Account [protected] Akansha Verma, Aug 13 17:48 (IST): Dear Krishan Bhatia, We checked with DishTV and they confirmed that the recharge has been successfully credited. Please contact DishTV Customer Care to confirm the status of your recharge. Best Regards, Akansha [protected]@paytm.com Krishan Bhatia, Aug 13 17:46 (IST): Dear Paytm Team, Its been over TWO HOURS now and my DishTv account has not been recharged....kindly look into the matter and confirm asap. regards, Krishan > Dear Customer Care, > Paytm, Noida > > I m still getting status message as '' RECHARGE YOUR DISHTV ACCOUNT TO AVAIL SERVICES'' > > You are requested to pls resolve this by activating my DISHTV account recharged by me for Rs 255 thru your online services today. > > thanks > > Krishan > > On 13 August 2012 13:17, Paytm Care <[protected]@paytm.com> wrote: Krishan Bhatia, Aug 13 14:47 (IST): Dear Customer Care, Kindly advice after how long it will take to resume my DishTV services. I have recharged my account today as per below given details : Your DishTV DTH no [protected] has been recharged for Rs. 255. Your order no is 45692727. Visit the 'My Account' section on www.Paytm.com to download a detailed receipt. On 14th Aug 2012 I have send more than 4 mail reminders and now they are not reponding to my complains : Dear Akansha, This is my last and final warning and remider!!! Pls respond to my below request and confirm the refund of amount paid by me for recharging DISH TV account # [protected] immediately or else i will be forced to surface this on various public domain and file a police case of cheating with consumers on your company and you will face the consequences..... Pls take it seriously and confirm asap!! regards, Krishan Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I want to make this complain so that they don't continue to cheat other innocent consumers.
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Amount of Rs 255 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Amount of Rs 255 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
Dish TV — renewal fraud
i am a sscriber of the services of the dishdv ntwork for past some time now. but i am very dissapointed to post my displeasure wrt to the services hat have been offerd to me by the company.1.Some of the popular channels ( NDTV imagine n colors) wich i have been awaitinfg to see for long time now are not offere by the services..not eve on the menu list!!! each time i call up their customr centre fo the suscription of the channels they sy that "the talks are on". i dont understand what these ppl are upto.these talks are going on since past 2 yrs with no resolution.conflict seems to be much complicated than the INDO-PAK issues!!! n is the consumer who has to let go his wishs n suffer.
2. i had made a renewal payement of 900 rs on 3rd july 2008 ..but the renwal was only for a month.
to my despair i came to know that now they dont even have the account for my hard earnd 600 rupees.!!
my VC no.is [protected]..if someone could guide me on the matter i would be more than grateful.