[Resolved]  Paytm.com — mobile recharge not done and refund also not get back

Address:Mumbai City, Maharashtra

Dear, 5 days before i was request to recharge my mobile is [protected](dolphin no). but from your site you are failed to recharge. now i want to refund my money its rs/-50. and this amt is deducted from my axis bank account. so please credit this amt in my account no is [protected].

Order Number: 5483600
Registered Mobile Number: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear, 5 days before i was request to recharge my mobile is [protected](dolphin no). but from your site you are failed to recharge. now i want to refund my money its rs/-50. and this amt is deducted from my axis bank account. so please credit this amt in my account no is [protected].

Order Number: 5483600
Registered Mobile Number: [protected]
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We just completed the refund process of Rs. 50 from Paytm side .

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
On 22 Nov 11, I requested to recharge my Reliance net connect No [protected] with Rs180/- through Paytm. Amount was cut from my account but recharging of broad band was not done. Please recharge my netconnect or refund my money in my account.
Dear, two days i was request to recharge my mobile is [protected] (dolphin no). but from your site you are failed to recharge. now i want to refund my money its rs/-223. and this amt is deducted from my sbi bank account. so please credit this amt in my account no is [protected].

Order Number: 11064377
Registered Mobile Number: [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information