[Resolved]  Poorvika Mobile — No correct demo for mobile

Address:Tamil Nadu

Poorvika mobile
Chennai


Dear sir or madam:
I have recently purchased samsung galaxy s3 mobile in poorvika showroom tiruvannamalai and i am paid 38, 800rps for mobile in your show room sale people not explain about mobile after that, in my home i am charged mobile then put sim in sim card holder i cant insert that sim card pin holder defective then immediate i call poorvika manager he told you put sd sim only in s3 model then i am ask why u don’t tell before i am purchase mobile in that time he told that is your mistake not ours after i am go samsung service center and repair thee mobile i am 1500 for that and again i call manager this our both problem so we share money equal and he told very bad words and i am total see mr. I am not a new customer for your showroom already i am purchase galaxy 2, ht c, nokia samsung young so many mobile then i am a indane oil gas distributor, your people talking way is not good, i am already compliant in customer care for customer again he told you go and complaint any where we don’t worry for that, dear sir i am purchase a 40000 valuable mobile first sale people work is want to open the mobile and demo for me, previous mobile all i am using only normal sim in s3 main feature is sd sim why the not tell me and first time purchased a new mobile i am standing in service center just you think in my position really i am very shame for your service, just u check your system how many mobile i am purchased in your showroom like me a valuable customer your people treat like this very poor, and middle age family, students all are how they treat sir i am totally upset for this so please warn your team people and give me compensation for my mind upset, waste time service bill amount and i am not a well my leg broken i have doctor certificate, i am rounding poorvika to service center and i am purchase new mobile i cant enjoy my family people and friends all are asking so sure you want give me good replay a otherwise i am put mail to chef minister i have full proof for in your showroom conversation my leg is broken and i am come to purchase mobile in poorvika for what correct, quality, response but they all cheat me why your people do not explain fully a mobile features and sd sim so i am very angry i spoke to him i told him i don’t get sim from home you have any demo sim you explain that sales man can t open the mobile and telling we don’t have demo sim in showroom it’s ok if he told me this sd sim no any problem came but they careless work i am suffered for this incident really sir i have more 80000 customer in tiruvannamalai district i am also public service daily so many people i am meeting but not like this kind of behavior sir still i have good opinion about poorvika really u feel my situation and sure u help me in any good way so please replay for me mail are direct otherwise i am go to media and chief minister for this problem with full detailed letter, i am totally mind upset for all of poorvika mobile purchase, so soon as soon possible
Sincerely,
[protected]
S. Vimal hasan
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Mar 21, 2017
Complaint marked as Resolved 
Verified Support
May 11, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
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    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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