[Resolved] Poorvika Mobiles / Mobile Phone — Poor service | |
I purchased a N70M(Music Edition) Phone in Kodambakkam poorvika branch,at that time they offered a blue tooth head set with the mobile(not free),at the time of purchasing the blue tooth head set worked fine.But after one week,the blue tooth head set is not working properly.I went to the store and want to replace the blue tooth head set,but they denied top change that,why because this is an additional offer there is no warranty for this like that they told.After a big quarrel with the owner they changed the blue tooth head set... I dont know about other branches in chennai,But beware of kodambakkam branch.... Was this information helpful? | |
Mar 14, 2017 Complaint marked as Resolved Verified Support May 26, 2016 Poorvika Mobiles Customer Care's response Dear customer, We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in. With Regards. Manager - Customer Care. | |
 87 Comments | |
Comments
I cannot givn even a single star for Poorvika Mobiles. I purchased a micromax mobile A 120 model and within a week's time the phone was not connecting to the network. Handed over the mobile to poorvika mobile store at Mayiladuthurai and they are behaving like favouring me by giving the mobile to micromax service centre for repair. Poorvika is not at all taking any responsibility and they think their job is over with selling the product and enjoying the profit. They will turn their other face if you approach them for after sale service. If any product becomes defective within one week, 10 days or so, they suppose to give replacement other wise why should I go to poorvika for mobile purchase, I can get it from the company show room directly.
Mobile buyers! Beware of Poorvika, you will get a very bad experience
Mobile buyers! Beware of Poorvika, you will get a very bad experience
Wrost customer services and irresponsible
Hi,
I ever seen worst services like poorvika. Two weeks back I have purchased sony z1 mobile from poorvika purasaiwakkam branch. That time they said, they giving me a boom headset with the phone. But still I didn't get that and also no proper response from the executives. This kind of activities hurt me lot, so please take proper action against them.
Regards
Gopi
I ever seen worst services like poorvika. Two weeks back I have purchased sony z1 mobile from poorvika purasaiwakkam branch. That time they said, they giving me a boom headset with the phone. But still I didn't get that and also no proper response from the executives. This kind of activities hurt me lot, so please take proper action against them.
Regards
Gopi
Sir/madam,
I purchased karbonn tablet on 26th Oct 2013 from poorvika showroom - Salem Branch. From the time of purchase i was facing the problm with the mobile. I haven't even used the mobile for even two months. I gave the mobile to karbonn service centre in salem on 23rd April 2014. From that date till now i haven't received my tablet. While enquiry they are not giving proper feedback also. Kindly resolve this issue.
I have enclosed all the job sheets and purchasing bill with this.
Regards,
Boopathy,
[protected]
I purchased karbonn tablet on 26th Oct 2013 from poorvika showroom - Salem Branch. From the time of purchase i was facing the problm with the mobile. I haven't even used the mobile for even two months. I gave the mobile to karbonn service centre in salem on 23rd April 2014. From that date till now i haven't received my tablet. While enquiry they are not giving proper feedback also. Kindly resolve this issue.
I have enclosed all the job sheets and purchasing bill with this.
Regards,
Boopathy,
[protected]
Hi all... I kindly request you guys NOT TO BUY ANYTHING FROM POORVIKA... Its name POOR-VIKA itself starts with the word POOR, When we enter the store they come to us wishing as if we are the only customer they have in the world but we have any problem with the products we purchase from POOR-VIKA they never bother, I have given my HTC 816 Mobile for service, Initially while pick up they said i will get the mobile within 25 days Max... Now when i call the customer service(for which i have to keep trying from morning to get my call connected to the POOR Customer service), Then they cooly say that it will take 35 days for my mobile to get serviced, I dont understand why is it taking sooooooooooooooooooooooo long to just fix a cracked screen... which purchasing the mobile they showed soooo many features abt the insurance, But if i would have know the service is sooo pathetic & long.. i would never have opted for the insurance & would have paid & got my mobile repaired... worst service ever... Pathectic... i will never step into POOR-VIKA in my life...
I had given my celkon a119q for mic not working issue to their service dept but after 15 days they told its some connector issue and after reinstalling my android os they give it back without fixing the issue and now even the speaker is not working plus its restarting automatically while charging, i don't know what did they do to my phone...don't expect this from poorvika
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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this shop how can give warrant for mobile cheating, management please considered your branches