[Resolved]  Poorvika Mobiles / Mobile Phone — Poor service

I purchased a N70M(Music Edition) Phone in Kodambakkam poorvika branch,at that time they offered a blue tooth head set with the mobile(not free),at the time of purchasing the blue tooth head set worked fine.But after one week,the blue tooth head set is not working properly.I went to the store and want to replace the blue tooth head set,but they denied top change that,why because this is an additional offer there is no warranty for this like that they told.After a big quarrel with the owner they changed the blue tooth head set...
I dont know about other branches in chennai,But beware of kodambakkam branch....
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Mar 14, 2017
Complaint marked as Resolved 
Verified Support
May 26, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

poorvika mobile world is full of cheaters, pls dont buy a mobile phone in poorvika
I called their customer service that comes in the website. They have rude people answering the phone and hang up without any courtesy.

They are the poorest in Customer Satisfaction or having good quality sales person..

He gave me a cell number of the shop in arumbakkam and it was not reachable..

When I called the customer service, he says 'Just keep trying for another hour'. And Hung up.
Dear Sir,

Yesterday (21.09.2009) I bought Sony ericson W 395 Sliding Phone from Poorvika Mobiles, Kilpauk (Taylors road) Chennai. I asked the sales man for a phone with 240 x 320 pixels, 2.4 inches he showed many models including Sony Ericson W 395 telling that it complies the same display size I require, and he persuaded me to buy that phone even though with doubt I told him that this is not that size he was repeatedly saying no sir, this size is 240 x 320 pixels, only, but to my dismay when I see the phone specification, I understand that this is only 176 x 220 pixeles, when I contacted that sales man (Mr. Jayakumar) even to day moring ( 22.09.2009) when I contacted him still he argues that the phone ( W 395 ) is of 240 x 320 only. I am realy disappointed the way I have been tricked.

C Murugavel
Hi guys i bought Nokia 6303 classic in Anna nagar bluestar Poorvika... I found tht sound quality was very worst even the ringing sound was vry low. So i exchanged it . Dey too agreed to exchange with w595( wth extra Rs.6000) . Do u know wat they wll do wth the old phone. Just put it in the pack again and sell it.
It was said by the staff working there...
Dear sir...

I was purchased the Mobile Sony Ericsson R306...

It is very good and It is Smoothly Working

thanks to Poorvika

By

SUDHAKAR
i purchased nokia 7210 supernova in t-nagar branch after 1 month i had noticed tat warrenty no (*#92702689#) doesnt work by seeing all above complaints i was in dialama to go for mob shop r nokia service centre...
my advice to buy mob in their respective priority shop dont go for low price definitly u wil feel for that...
POORVIKA mobile management is run by fraudsters. I beg all consumers to gain little knowledge of the product they r going 2 purchase and also spread the message by word about CHEATS like Poorvika. we consumers must be united so that such cheats no longer exist in business.
hi,

i purchased a sony ericsson s320 model from poorvika kodambakkam showroom. we opened it and checked in front of them immediately. Echo was there. we asked them to exchange the mobile. They were telling once it is billed cant return the money and they selected another nokia mobile of same price without even asking us the opinion. We fought and bought a mobile of our choice. They sorrounded us and scolded us also for that. Service is really poor. Salepeople are not treating the customers properly. once you paid the money, they act like customers.
There are two points in this issue. No.1. Problems associated with the instrument No.2 The support of the shop who sells the instruments. Of these the second one is very important which gives customer satisfaction. I find from these complaints that this company is not fully equipped to provide service even in the case of well known brands like Nokia., Samsung etc.. I was planning to buy Mocromax X250 from this company . Bur after hearing what others say I will go to some other shop to buy. Thanks for the feedback.
They are the worst dealer . Please dont buy any mobile in poorvika. a group of frauds, , , ,

Nokia-6303 mobile phone — For exchange the mobile

I purchased a Nokia-6303 model mobile phone on 26-09-09.
From Croma electronics. Himalaya malls Ahmedabad-380015. Gujarat
Bill nO[protected]
Actually I wanted to purchase Samsung mobile phone but
Your representative said me Sir Nokia-6303 is better then Samsung
As per your budget . Features is better then Samsung mobile in Nokia-6303.
And at last I trust on him and purchased the Nokia mobile.

But actually the Nokia-6303 is the very very bogus phone. The main function is the ringtone of mobile and it is very low nobody can hear the ringtone when it buzz. Even I
am also. Jab mobile phone ka ringtone hi sunai nahi deta hai to mobile phone kya kam ka.
So I want to exchange the mobile and yesterday I complain to your manager but he not give me any responsible answer, and I want to exchange the mobil so do what ever from your side.

Othewise I am going to the Grahak Suraksha and I will be complian their.
i had purchased a brand new nokia head phone in poorvika show room (T NAGAR ) they told that there is gaurente if there is no external damage with wire.but within 6 days the head phone was not responding me properly for that problem i had asked same guy who sold to me he told that there is no problem with that head phone. but i confirm that other head phone is working properly compared to that .till now i had not got a good solution.the cost of the head phone is 450 /.regarding this complaint a person handle me was very rude & harshy very poor customer service, very poor quality
I bought a Sony Erricson mobile K 790i on 25.10.2008, which we have lost at Queens land theme park within the next 3 months. When enquired with the Poorvika showroom they doesnt even had the courtesy to respond what the call properly, they said nothing can be done. They sold the mobile to me for Rs.9900/-, and they though this is not money and they told the very time of purhcase, if it is lost they can help us to get support from them, but it is not true. They will not respond to any of your calls on lost mobile even though you have bought many mobiles from them.

The way the phone call was attended was annoying, they doesnt seem to understand the value of money we are spending to get any product.

Very unfortunately i have bought 3 mobiles from them including the one which i have lost. I bought 2 at a time and the lost one later.

The last should be Sony Erricson should think again for lending license to all these type of showrooms to sell their products.

I am writing this today because i just saw this compalints in the web site and thought of sharing this to everyone who reads this.

Better late than never...

Be aware
They are cheats. They sell fake mobiles which look like real. they import from CHINA. SO DONT BUY FROM POORVIKA. EVEN I[censored] PAY 2000RS MORE AT NOKIA PRIORITY. ITS ORIGINAL. NOT FAKE
Hi All,
Thanks to all who have posted them grievances here.
I was planning to buy nokia N97 MINI from this stores, but after seeing this comments and also witnessing one (My bro got a HTC Touch, and it started showing problem after a few months) i have dropped my plans to got to this stores.
Will head for nokia priority store.
thanks again
can anyone plz tell me abt buying in poor'ka is gooood or not>>>>> bcoz im goin 2 buy a new mobl nokia5800'''''''/

Sony Ericsson/Mobile W205 — Poor product and after sales services.

Dear Sir/ Maa`m,
This is to register complain about the breaking down of my phone and the poor quality of after sales services. I bought a W205 on 27th Dec 2009 and on 6th January 2009 (9 Days of purchase) the phone suddenly became dead and when I went to the service center at : My Mobile Shoppe, Shop No. 4, Omkar Complex, Nr. DAS School, Aundh Pune 411027, I came to know that the some part inside the circuit has got burned and when claiming a replacement as it was only 9 days old phone I was made to sit for 3 hours without any answers with so much o[censored]nprofessionalism and after that they only said me that the phone cannot be replaced and if replaced it will take atleast 30-40 days to receive it and if I gave it for repairing it will take 15 days which is again a long length of time. I was deeply unsatisfied by the performance of the product and the service quality at the center, so this is my request to look into the matter and solve it as soon as possible.
IMEI No. [protected]
Purchased on 27th Dec
Broke Down on 6th January
Purchased from: Telephone Shoppee, Westland Plazza, Aundh Pune
Hi, I recently bought a NOKIA 6303c at Valasaravakkam Poorvika showroom. Their ad stated that they offer so many gifts and others stuffs. But at the end of the day they they didnt provide anything. When I asked for gifts they provided me a calendar and said this is the gift. Their customer service is really poor and they dont know how to respect customers. Totally Poorvika "SUCKS". My kind advice for all of you is dont waste your hard earned money by buying a mobile at Poorvika.
Hi All
i got sony ericsson mobile MODEL IS W205at pondybazzer poorvika
PLS DON'T BUY A MOBILE IN POORVIKA MOBILS,
This is kindly request to all. This is worst MOBILE SHOP
cheating MOBILE SHOP NO1 POORVIKA NOT CHEATING IS
good customer service in virugambakkam poorvika

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