[Resolved] Pure IT — battery replacement | |||
please dont buy pure it they have a bug mouth to sell the product . it has been 5 days since i have called these ppl for the battery change and they said 72 hours but no one here. on top of that i will suggest all the people please dont buy the products which doesnt have a good customer support. pure it is a product which is to be thrown away in dustbin after one use because no one will come to help you if something wrong with the product. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 04, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. TEJ PAL SINGH, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team Verified Support Jun 10, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr.Mohan Gupta, This is in continuation to our conversation and the concerns mentioned in your blog dated 31st May 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 09th Jun 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team Verified Support Jun 28, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Miss. Divya, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team Verified Support Jul 13, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Deepak, This is in continuation to our conversation and the concerns mentioned in your blog dated 07th Jul 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 09th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team Verified Support Jul 13, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Krishna Sharma, This is in continuation to our conversation and the concerns mentioned in your blog dated 07th Jul 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 12th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team Verified Support Jul 26, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Kiran Kumar, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team Verified Support Jul 28, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Lalit, This is in continuation to our conversation and the concerns mentioned in your blog dated 24th Jul 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 26th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team Verified Support Aug 05, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Miss. Sujata, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team Verified Support Aug 16, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Rutz, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team | |||
 156 Comments | |||
Comments
sir can i change my income in ration card of hyderabad
Reply
need to change the filter and battery,
Pure IT — changing of battery
changing of water purifiyer batterythis sachin malviya from kanpur
tel. no: [protected]
sir, some central govt employees/state govt employees giving wrong information about their family, and got a white ration card, whom to complaint against them could you pleasegine me the details, they are very dangerous perosons.
VERY BAD
Pure IT — pure itgents in orissa are asking for extra money 2oo to give thhe battery
pure it agents in orissa (Bhubaneswar )are asking for extra mony0f 200 for the germ kill battery after when we brought there product.so please if you are all working to gothrough the consumers complaint then please go through it and do the necessry Rajat kumar mohanty laxmisagar brit colony stage 2 lb 157 Every time I ask for a battery replacement, it will take a minimum of 5 calls and 20-25 days to get the same. So if you are thinking of buying a new water purifier, please please never ever buy this brand.Inform and educate your friends also.
Girija
Girija
sir.
plesse replace purit battery.
cell no. [protected].
by.
V.ALPHONSE
A.F 11. TNHB QUARTERS,
TODUNTER NAGAR,
SAIDAPET,
CHENNAI- 600 015
plesse replace purit battery.
cell no. [protected].
by.
V.ALPHONSE
A.F 11. TNHB QUARTERS,
TODUNTER NAGAR,
SAIDAPET,
CHENNAI- 600 015
dear sir,
i want change my purit battery
Anil kumar singh
purit no=RPM[protected]
Mob=[protected]
i want change my purit battery
Anil kumar singh
purit no=RPM[protected]
Mob=[protected]
Pure IT — Non-functioning of water filter
My water filter Pure It- a product of Hindustan Lever is not functioning for the last 2 weeks. I have lodged a complaint with the company and as directed placed order for the change of battery and filter kits. I was assured by the customer care of immediate action within 48 hours. A week has passed and I have lodged complaints thrice but to of no avail. My family is used to filter water and without this we are in for serious trouble. I have never imagined a company like Hindustan Lever claiming purifying one crore virus will stoop to such a low. Please help in redressing my grievance.Chander Sharma
Chandigarh
[protected]
Dear Mr.Chander Sharma,
This is in response to your mail dated on 26 Mar '11 regarding concern you are facing with Pureit.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service person had visited your place and rectified the concern, trust it has been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected]
Rest assured of continued support always,
Regards
Pureit Team
This is in response to your mail dated on 26 Mar '11 regarding concern you are facing with Pureit.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service person had visited your place and rectified the concern, trust it has been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected]
Rest assured of continued support always,
Regards
Pureit Team
Sir,
Here with i inform you that recently we shifted from one place to near by another place. I will give my family details.1.G.GOVINDA RAMA KRISHNAN 2.S.GANAPATHY 3.SAI HARIKARAN[2YRS OLD] My old address is as per ration card:57/24, V.P.KOVIL STREET, MYLAPORE, CHNENNAI-600004.My new address:67/29, V.P.KOVIL STREET, MYLAORE, CHENNAI-600004. Kindly Tell me the format to Change the address in Ration Card Thanking you G.Govinda Rama Krishnan
Here with i inform you that recently we shifted from one place to near by another place. I will give my family details.1.G.GOVINDA RAMA KRISHNAN 2.S.GANAPATHY 3.SAI HARIKARAN[2YRS OLD] My old address is as per ration card:57/24, V.P.KOVIL STREET, MYLAPORE, CHNENNAI-600004.My new address:67/29, V.P.KOVIL STREET, MYLAORE, CHENNAI-600004. Kindly Tell me the format to Change the address in Ration Card Thanking you G.Govinda Rama Krishnan
dear sir
hamne apka product liya purit usme problm ye hai ab wo pani saaf nahi kar raha hai abhi hame 2 month bhi nahi huye.ham thek karne ki bolte hai to hamse paise mang rahe hai..jabki hamse kaha gaya tha ki koi charg nahi lagega 6 month tak.mr.sachin hai jinse hamari baat hui wo paise mang rahe hai.hame hamare paise wapas kardo or apna product wapas karo.aap ka hadoffice kaha hai hame jana hai waha.jab liya hai me complant kar raha hu lekin koi sunwai nahi kar raha hai.
hamne apka product liya purit usme problm ye hai ab wo pani saaf nahi kar raha hai abhi hame 2 month bhi nahi huye.ham thek karne ki bolte hai to hamse paise mang rahe hai..jabki hamse kaha gaya tha ki koi charg nahi lagega 6 month tak.mr.sachin hai jinse hamari baat hui wo paise mang rahe hai.hame hamare paise wapas kardo or apna product wapas karo.aap ka hadoffice kaha hai hame jana hai waha.jab liya hai me complant kar raha hu lekin koi sunwai nahi kar raha hai.
Dear sir,
plesse replace purit battery.
mobile no. [protected]
Tungala Naga Ravi
Plot no. 67/3, Sreshta Retreat Apartments,
Behind Green field resort,
Sathiyamurthy Nagar P.O,
Thirumullaivayal (via),
Chennai – 600062
plesse replace purit battery.
mobile no. [protected]
Tungala Naga Ravi
Plot no. 67/3, Sreshta Retreat Apartments,
Behind Green field resort,
Sathiyamurthy Nagar P.O,
Thirumullaivayal (via),
Chennai – 600062
there is no response of change of battery please come and verify and solve the problem - Name D.Gunasekar Cell No.[protected] Address: No.22/1, Pilkington Road, Ayanavaram, Chennai - 600 023
Purit is good but After slaes services are poor.
Very poor. What ever you order, they bring a germkill battary only. What ever size you order, they will bring what ever size they desire..
Services from a company and their C grade employees
Very poor. What ever you order, they bring a germkill battary only. What ever size you order, they will bring what ever size they desire..
Services from a company and their C grade employees
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099