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The same happened with me as well. I got an PVR gift card worth Rs.500/- through an promotion in my office. I am Attaching the photo of the PVR gift Card. Pls. notice few points:
1.The Card Came in a plastic shrink wrap
2.Nowhere on the card they have mentioned the expiry date of the card.
3.Their is no contact number / Call center number on the card, where a customer can go and inquire about it.
4.Nowhere it is written the procedure to Activate the card
5.If you go to the PVR website, no where they have mentioned the procedure to activate the card or find out its validity date
6. Even the contact number[protected] on the PVR website is wrong and no where there is any other contact number or call center number on their website.
I believe they actually do not care about their customer and do not want their customer to reach them any how. I am very much let down by this incident and would caution everyone to think twice before buying PVR gift cards.
1.The Card Came in a plastic shrink wrap
2.Nowhere on the card they have mentioned the expiry date of the card.
3.Their is no contact number / Call center number on the card, where a customer can go and inquire about it.
4.Nowhere it is written the procedure to Activate the card
5.If you go to the PVR website, no where they have mentioned the procedure to activate the card or find out its validity date
6. Even the contact number[protected] on the PVR website is wrong and no where there is any other contact number or call center number on their website.
I believe they actually do not care about their customer and do not want their customer to reach them any how. I am very much let down by this incident and would caution everyone to think twice before buying PVR gift cards.
Same here, my brother got two PVR Cinemas Bouquet of Smiles Gift Card worth Rs 500 each. And when we tried to book tickets online, it said the card is expired. Today is went to PVR Cinema in Forum Mall, Koramangala, Bangalore, the Manager (Mr. Manjunath) told me that the card is expired, when I told him that we never activated it, he said that the card gets activated the moment they sell it.
Now, if this is actually the case why do they write "THIS CARD IS NOT ACTIVATED UNTIL ACTIVATED" to give the false impression that it will be activated from first usage. They should simply write "THIS CARD IS ACTIVATED FROM THE DATE OF PURCHASE".
Cheaters!!!
Now, if this is actually the case why do they write "THIS CARD IS NOT ACTIVATED UNTIL ACTIVATED" to give the false impression that it will be activated from first usage. They should simply write "THIS CARD IS ACTIVATED FROM THE DATE OF PURCHASE".
Cheaters!!!
Tickets given with wrong information
Tickets were given without telling us about the id proof and misbehaved when asked for a soloutionCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Later I tried to purchase the ticket online through www.pvrcinemas.com but as soon as I tried to validate the card, my session expired. But its OK since I just validated the card and didn't make a transaction. So I went again and tried to validate the card, it was showing zero balance. By this time I came to know that I have been cheated.
I don't have any hopes that my money will be redeemed but I was surprised that a big name Like PVR can have such a bad service and worst website. NEVER GO FOR PVR GIFT CARD...