PVR Cinemas Complaints & Reviews

dear sir,

i have booked three tickets in online. but unknowingly i have booked in a different screen which is far away from our place and since which we may not reach there on time. Hence i thought of cancelling the ticket but there is no option available for me to cancell the tickets that i had booked and no customer care number also for assisting me. we felt bad that why we have booked tickets in such a theater which doesnt...

DEAR SIR
I AM WRITING THIS COMPLAINT ABOUT PVR CINEMAS FARIDABAD CROWN PLAZA.I HAVE GONE ON THURSDAY TO WATCH THE MOVIE DELHI BELLY ON14 JULY AND THE SHOW TIMING WAS 14:25.THE TICKET CHARGES WERE RS50.HE SAID THAT RS 50 TICKET IS NOT AVAILABLE & RS120IS AVAILABLE & YOU WILL GET THE VEG BURGER . THE BURGER WAS ALSO NOT SO HOT THE BURGER WAS COLD.THEN WE HAVE TO TAKE THE TICKETOF RS120.NO ONE IN THE PVR WAS HAVING THE BURGER...

Dear I m trying to book my ticket on my mobile to pvrcinemas([protected]) but after payment deduction mobile was disconnect. Due to that reason i m able to get my ticket after that i m trying to contact merchant but they dn,t have any direct customer care no. i have already email to them then they ask for my card detail.
After given my secret detail like card no they dnt give me any reply and still i m waiting for my refund if anyone...

Online Booking Failed, but Money not refunded.
I booked ticket for herry potter 7 (3d) on[protected] thru pvrcinemas.com site using by standard chartered net banking for 9 persons totalling to Rs. 1710.
After payment, it said transaction failed and it will refund the money. when i asked at my bank s branch about it they said
rs 1710 transferred into pvr s account . its stoles my money . its a peice of shame .
pvr...

On O4/07/2011 , I purchased 3 tickets for a PVR movie (located in Juha, Andheri W, Mumbai) by using my ICICI internet banking account, the purchase transaction o[censored]nsuccessful due to website technical issues and i have acknowledged that if the money have deducted from my account i will be refunded, Its now more than a week , I don't see the money refund to my account yet.
i have charged for RS 1050. I have sent an email to PVR...

Account debited but no tickets !!
Same problem. I booked 3 tickets for Harry Potter & Deathly Hallows- Part 1 on 9 July, 2011.
However, after the payment was made it displayed 'Thank you for shopping with us but the transaction could not be processed'.

I was booking the tickets using HDFC Net Banking.
An amount of Rs. 825 has been deducted and no other message was displayed.
br...

I have booked my ticket on 21/05/2011 via online booking on pvr's website. They have deducted my account with Rs. 540/- but do not conform my tickets for the show.
when i complaint them, they have told me that in 7 working days they have refund my money.
On 16/06/2011 they have mailed me that they have refunded my money in my account.
But i cant get refund money yet....

Hi,

On saturday 11 June 2011, I made online booking of 4 tickets for 4.30 pm show of the film 'Ready' in PVR EDM, Kaushambi. Out of the total payment of Rs 660 (150+15 per ticket), Rs 500 was paid through my PVR gift card no.- [protected] and balance Rs 160 through my ICICI netbanking account. While my account and card has been debited for the payment, my online booking was not complete.

I have...

Dear Sirs

I had un successfully booked movie tickets twice on PVR Cinemas Website. My accounts were debited. The details of communication to PVR is enclosed. PVR cinemas is not ready to reply.
Please help

From: Deepak Goel
Sent: Saturday, June 04, 2011 1:17 PM
To: '[protected]@pvrcinemas.com'
Cc: '[protected]@vsnl.com'
Subject: RE: Online Booking - URGENT
br...

I booked three (3) tickets on June 1, 2011 for the film “ready” for Sunday, June 5th show at 1:05 p.m at PVR Rivoli. When I was trying to make payment through net banking, time was over and payment process was not complete. Then a message appeared on screen saying that your payment time is out and if money has been deducted, it will be refunded. Money (Rs. 735) was deducted from my account (cheque/Ref. No. Was[protected], narration-cca11fbzw291-Avenues...

dear
sir/madam

i had booked my tickets with pvr allahabad on 27 may2011 through hdfc internet banking. amount of r.s. 1485 has got debited from my account but the ticket has not got book. i had booked 9 tickets. also till now money has not been refunded even after 15 days and there is no proper responce from customer care also.
please arrange for money refund.br...

I had tried booking for 2 tickets for the movie Hangiver 2 through online booking portal of PVR cinemas on 03/05/2011. Both the times there was a message displayed on the failure of transaction. But I have later found that my HDFC account is debited by Rs 600 (Rs 300/- per transaction) for the said transaction.

I had sent a mail to [protected]@pvrcinemas.com regarding the above issue and they still haven't reverted. Request...

while online booking in PVR Cinemas Chennai
i sent mail to [protected]@pvrcinemas.com, [protected]@pvrcinemas.com

but no reply from them

today 3/6/11, while booking ticket for movie pyar ka panchnama for 4.06.11 6.45 pm show, using HDFC INTERNET BANKING, operation failed and Rs. 300 Debited from my account and ticket was not generated

HDFC REF. NO. 316580

kindly arrange for refund...

Sir,
i was trying to book tkts for a movie in PVR cinemas bangalore on 04/05/11, 0645 pm for KO movie.. Amount Rs.360/=has been debited in each transaction from my account but no booking confirmation from PVR. It was thru SBI Net Banking ref nos: IG 49782964, IG 49778783, IG 49778521, IG 49787917. kindly arrange to get refund. email id: [protected]@yahoo.com
regards
senthil kumar...

while online booking in PVR Cinemas Chennai
i sent mail to [protected]@pvrcinemas.com, [protected]@pvrcinemas.com

but no reply from them

yesterday 28.4.11, while booking ticket for movie THOR for 1.05.11 4.45 pm show, using SBI INTERNET BANKING, operation failed and Rs. 300 Debited from my account and ticket was not generated

SBI REF. NO. IG[protected] Avenues India Pvt. ltd transaction.
CCA11DAUC484IG49100405...

Dear Sir / Madam,
This is w.r.t. the 3D glasses that were distributed during the screening of RIO movie at PVR ---- Nirmal Lifestyles Mulund (W) on 23rd April 2011 (03.30 pm show).
It was shocking to find out that the glasses distributed were only of one standard size and there was no provision made for children.
I never expected an organization of the calibre of PVR to be so in--sensitive towards children, when such...

I booked ticket for Yutham Sei on April 1,2011 thru pvrcinemas.com site using by standard chartered net banking for 10 persons totalling to Rs. 1500.
After payment, it said transaction failed and it will refund the money.
Money is not returned back even after several hours. I checked google for similar complaints and to my surprise i found pages and pages of complains all over india every one...

I wanted to buy movie gift voucher online using a debit card. while processing the transaction, the pvr website informed the transaction was not authenticated and could not be completed. But the amount had been debitted to my account. There is no proper helpline where i can get the information on my lost money. The Helpline does not exist. On mailing at [protected]@pvrcinemas.com there wasn't any immediate reply. I don't know how i...

I had booked 3 tickets from PVR website 2 times on 12/02/11 for the movie MAKE UP MAN(MAL)for PVR chennai,but due to some glitch Rs.900(450.IG41052240+450.IG41052922 Avenues India (p)ltd)was debited from my account(sbi.[protected],but i did not receive any confirmation,instead a message was displayed''TRANSACTION NOT SUCCESFULL YOUR AMOUNT WILL BE CREDITED BACK' but as on date that amount Rs.900 has not been credited back...

I had booked my tickets with PVR bangaloreon the 6 of feb 2011 through ICICI internet banking, my card number [protected]. Amount of Rs 1620 has got debited from my account but the ticket has not got booked i had booked 6 tickets.Also till now money has not been refunded & no proper responce fron customer care also....