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PVR Cinemas Complaints & Reviews

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Updated: Dec 28, 2024
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PVR Cinemas reviews & complaints page 118

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A
anjummaulick
from Gurgaon, Haryana
Mar 24, 2012
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Money deducted for booking tickets, No tickets generated

Address: East Delhi, Delhi

Hi,

I have booked 2 tickets for Movie "Agent Vinod" on Friday 23rd march' 2012. The amount of INR 330 got deducted from my HDFC credit card and the booking ID was not generated. Its been 2 days I have been searcing for contact no.s for pvr cinemas but no response. I have dropped an email on [protected]@pvrcinemas.com but no response.

I am a registered user with PVR on their website with the Email...
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M
manoj.reddy31
from Bengaluru, Karnataka
Mar 22, 2012
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Money got deducted for twice for online tickets

Address: Bangalore, Karnataka

Hi,

I have done the online transactions in my citi bank credit card for the movie sri ramarajyam.I have done only one transaction and it was deducted twise in my account.i already contact with the merchant personally and threw mail.But i didn't get any response from the merchant.Please find the attachment regarding this.The transaction date and amount is 20/11/2011 and 740 rupees.Please do the needful.
br...
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N
namrata1103
from Noida, Uttar Pradesh
Mar 12, 2012
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bill is generated and amount deducted from account

Address: Ghaziabad, Uttar Pradesh

I made transaction of Rs.495 for movie tickets .All the transaction went well but ticket was not generated .An error got displayed and amount got deducted from my account.I made transaction using NetBanking(OnlineSBI) as payment mode and referrence number generated in netbanking was CCA12CCEU217IG96618922.

I again tried to book ticket but same thing happened this time too.Reference number generated this time was CCA12CCEU192IG96616261.br...
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M
ManoharTeck
from Mumbai, Maharashtra
Mar 8, 2012
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Indecency of staff

Address: Gujarat

Pvr staff are very indecent while talking . Today being holi it's obvious people will have color in their face or body but they are not being allowed to enter the premises of Rahul Raj Mall. Inspire of taking shower try say if any mark will b seen no one will allowed to sit in the theater .. And also the staff of the ticket counter and guard at d gate don't know how to talk with the customers or the common public .. First teach...
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V
veera123
Mar 3, 2012
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No Cancel option in online booking.

Address: Chennai, Tamil Nadu

Hi,

I have booked 2 tickets for poolarangadu(Telugu) at 7pm on 03/03/2012 show through PVR website online. We decided to no go to file today due to some personal issues. I have tried alot to cancel the ticket in PVRcinemas.com, but could not able to do so far.

I have called up to different numbers to reach pvr customercare people. No one picked up the call.
I have tried on[protected]PVR customercare...
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K
Kumar1989
from Chennai, Tamil Nadu
Feb 25, 2012
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Refund needed

Address: Chennai, Tamil Nadu

Dear Sir,

On 24/02/2012 by 9.30 pm, I have booked tickets for Ghost Rider through PVR(Chennai)legal website for sunday(26/02/2012) show 16.40 for 4 members through my Indian Overseas Bank Net banking Ref no:CCAV-CCA12BAEM834-O120224-NET. However, Ticket was not generated but Rs.600/= was debited from my Account, also i didn't get any confirmation message from your side.

So, I kindly request you to arrange...
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A
ankita.iise
from Gurgaon, Haryana
Feb 6, 2012
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Non Refund of Bad Transaction

Address: Gurgaon, Haryana

Please see the below mail chains with PVR Cinemas but still didn't get the refund of bad transaction SAHR[protected]. They sent me a mail that refund the amount within 7 working days but now its been more than a month.

Please help me to get my money back of amount 330.00

Thanks,
Ankita Gupta

[protected] Forwarded message[protected]
From: <[protected]@ccavenue.com>br...
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N
nnigam29
Jan 24, 2012
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Tickets not booked but Credit Card debited

Address: Chennai, Tamil Nadu

On 8th Jan 2012 I tried booking 3 tickets using the PVR Cinemas IVR.The credit card used got debited but no confirmation was received for the booking.
On the same day when I visited their office,I was told that there are no bookings present in the system with my credit card.So,I was advised to re book tickets by paying again with a promise that the refund for the previous transaction will be processed in 7 working days.
After...
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B
bhasskargopal
from Ghugus, Maharashtra
Jan 11, 2012
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Worst Online Booking

Address: Chennai, Tamil Nadu

I am trying to book a ticket thru pvrcinemas.com website for a movie for continuous 3 days. Could not even book. It is the worst online booking service I have ever seen my lifetime. The site doesn't refreshes, it doesn't have user friendliness. When u click on Select class, if you select any particular class it says this class is full and it will ask to select another class but it doesn't give the option of choosing the other...
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A
ajayginglani
from Delhi, Delhi
Jan 9, 2012
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tele booking

Address: West Delhi, Delhi

This is subject to register my complaint that i ajay giglani had purchased two pvr vikas puri tickets through tel booking [protected] pertains to desi boys movie on 3rd december 2011 and Rs 330/- and same amount has been debited from my sbi credit card no [protected].
When i have not received any booking confirmation sms from your side i visited vikas puri pvr ticket counter and met the manager...he confirmed me that booking has...
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A
anuritaaa
from Mumbai, Maharashtra
Dec 20, 2011
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online transaction

Address: Chhattisgarh

Please treat this as urgent. My :HDFC account has been charged twice 330 rupees each time for tickets which were never processes.
The transaction was through net banking.
Movie time. 6.15 show.
Date. 17 Decemner
Movie. Ladies vs Ricky Behl
You need any other details let me know. But I want this reversal done a.sap
Thanks
Anurita
Sent from BlackBerry® on Airtel

-----Original...
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J
jatinrajputdw
from New Delhi, Delhi
Dec 2, 2011
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Not Refunding the amount after cancellation

Address: Delhi

Dear Concern,

I made and online booking for the PVR cinemas website for 29th october, 2011, for two seats with Reference number SAHR[protected]. Right after the booking i sent them the mail for cancellation as there is no other option available except for this( one number is available on their website but tape plays on it ...send your enquiries on [protected]@pvrcinems.com). Till now i am taking the regular follow ups but now...
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A
alekh mathur
Nov 26, 2011
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non refund of money

Address: Bangalore, Karnataka

I had booked ticket for Desi Boyz on 26 Nov 2011 through online site of PVR i.e www.pvrcinemas.com. I had booked 2 tickets and paid Rs620 through net banking. The amount got deducted from my bank account but I have reeived no confirmation from PVR. I had tried their nos also but all in vain. I had also send my feedback to them through their online feedback form but got no response. I am still waiting for my refund....
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V
vasan.srini
from Mumbai, Maharashtra
Nov 26, 2011
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Money NOT refunded for unsuccessful online transaction

Address: Mumbai Suburban, Maharashtra

I did a online booking for a tamil movie on 25th Oct 2011 at PVR Cinemas, Nirmal Lifestyle, Mulund. The transaction failed but amount Rs 460/= was shown as debited from my credit card account. I tried the customer care number[protected] but the number seems to be out of service. Also, my mails to [protected]@pvrcinemas.com did not help. I did not get any response from PVR Cinemas.

Please guide and help.

Regards,br...
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R
rajeshinfo
from Bengaluru, Karnataka
Nov 18, 2011
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Skywalk PVR Cinemas

Address: Chennai, Tamil Nadu

Hi anyone dont pick auto in skywalk stand they ask 5 times higher than normal charges also most of the automan drunk and drive persons very worst below charges they ask koyembadu - 250, metha nagar next stop - 100 Adyar - 400 etc., better suggestion if you want to go anywhere night time buses & share autos available in PH Road in Poonamalle high road 24 hours Bus & Share Auto Facilities are there or you may book the Cab service from...
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TabassumMemon
from Gurgaon, Haryana
Nov 16, 2011
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Wrong date in online booking

Address: Bangalore, Karnataka

I booked 6 tickets on Friday[protected] for Saturday[protected] for 5:30 show of Rockstar.

I did not get any sms.

Next day when I went to thetre with my booking id they told it was yesterday's ticket and refused to help me.
There was one more lady complaining the same thing that she booked saturday's ticket but it booked for friday.
The thetre personnel were not even ready to help....
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M
Manish Kumar Singhal
from Gurgaon, Haryana
Oct 11, 2011
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Amount not refunded for cancelled movie ticket

Address: Gurgaon, Haryana

I had booked 3 tickets amounting to Rs. 650 for the movie "Aarakshan" on 11/08/2011 for the show on 14/08/2011 through internet banking. However when I went to watch the movie, the persons present at the ticket counter informed that the movie has been banned and is not being screened. Upon being asked for the refund, they told that it would be credited back to my account automatically. But even after 2 months have passed, I still...
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I
ishita singh verma
from Jammu, Jammu and Kashmir
Sep 9, 2011
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online booking failed but money not refunded

Address: South Delhi, Delhi

I booked 3 tickets at pvr cinemas select city walk saket on[protected]. A sum of Rs825/- was deducted from my account debit card number[protected] but no tickets were booked. Only registration confirmation was sent at my email id [protected]@gmail.com. And i didnt received my booking details nor the tickets of the show. So kindly refund my money which amounts to rs 825 at your earliest.
thanking you
Ishita singh...
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niteshmca
from Gurgaon, Haryana
Sep 6, 2011
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Money Refund

Address: Udaipur, Rajasthan

Dear Sirs

I had un successfully booked movie tickets twice on PVR Cinemas Website. My accounts were debited. The details of communication to PVR is enclosed. PVR cinemas is not ready to reply.
Please help

From: Nitesh Patidar
To: '[protected]@pvrcinemas.com'

Dear Officer

Please note Rs 90*8=720 debited into my bank accounts but the ticket booking was unsuccessfulbr...
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darpankakkar
Aug 19, 2011
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Pvr cinemas amount debited but tickets not booked

Address: Gurgaon, Haryana

I tried booking 2 tickets of Movie Chillar Party on July17, 2011 through pvr cinemas IVR system by dialing [protected], but the transaction failed and amount got debited from my HDFC Bank Credit Card Account. This transaction got cancelled but money got debited from My Hdfc Bank Credit Card. I confirmed this by visiting PVR Ambience Gurgaon Authorities in the Evening and they said that the money would be credited back in my account within...
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