[Resolved]  Reliance Big Tv — Lost connection Error 400 Signal Loss

Reliance Big TV — Reliance Big TV connection at my home

Sub: Subscription No.[protected]

Dear Sir,

I had a perfectly working Tatasky connection at my residence, which I had disconnected after a rep from Reliance Big TV came to my residence and persuaded to take its connection by paying approx. Rs. 1700/- with three months free subscription. Subsequently, I took the connection and paid the money and the everything worked well for 3/4 months.

But, after this whenever we tune to Channel No. 861 - Asianet - a regional facourite channel of Malayalees - one of the still (scene) from the earlier programmes, which we had watched, appears on the screen very often - to be more preceive it comes for 1 or 2 seconds in every 2/3 minutes and disturbs the programme that we are watching and enjoying at that time.

I have been reporting the above problem to Big TV customer service executives and till today the problem is not solved. I presume the company has unqualfied and untrained workforce. Now my last complaint on 17th April on the subject has not been attended to till now.

I hope, my problem will be resolved through your at the earliest.

With best regards,

Padmini K Kumar
G-257 Nanak Pura
New Delhi

Dear Customer

We regret the inconvenience caused, your request has been forwarded to the concerned department and will be attended today.


Regards
Reliance BIG TV Team

If someboday take responsblity on it it's greatfull to me...

Hi Binay,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RDTVcare

Hi My self Ramesh Chand, I want to escalate complaint against reliance big tv as my tv is showing signal lost error code 400, and I have already get service provider no.[protected] from customer care last saturday, but still I didn't get any call from their engineers or no body comes to my home for correct this, and when I call CC they just saying that your complaint is still open and we look in to this as soon as possible, but its around a week I have already wait, and how much time it will take more, even CC do not know, I think Big TV gives very poor after sale service and I don't recommend any body to purchase it, and I also think about to change service provider. if any Reliance team see this I request them please look into this matter My smart card no. is[protected] and you can reach me on [protected]

Thanks
Ramesh Chand

Hi My self Devesh Pande, I am getting error showing signal lost with code 400. I am trying to call Reliance customer care from last two days but my call is on waiting for more that 15 min and I am not able to go through the customer care to log the complaint.
My Smart card no is[protected] and you can call me on + 91 [protected].
I really don't know what to do, if customer don't pay then the connection get disconnected with in sec. But if there is any issue then Reliance don't bother to look for the solution. I really not satisfied with the service.

Regards,
Devesh Pande

I am Neeraj Jagetia.Smart Cart Number:[protected]address... Rajasthan, Bhilwara3:00 PMGetting signal lost 400 error.I tried to call Reliance Customer Care[protected]toll-free) but seems it is busiest in the world.I was not able to succeed to call so I have requested my friend to also try the number, he was lucky becuause 5th try he wa with customer care.agent told him that first go in front of tv then call and hang up the phone. I
suggest, he should have suggested few thing and would have confirmed
if we already done or not then he should have lodged complaint but he
didn't. after that day.. we try every day but reliance... very poort in response...

Hi,
My smart card number is[protected]. I am facing error 400 issue since last few months.
Whenever weather becomes little bit cloudy or windy it loses the connection, where other DTH operator works perfectly fine for all my neighbours.
I have complained many times, but still It is not been solved. customer care explains me on phone that in rainy season sometimes it loses connection and all that. Technician comes and go without any solution providing different reasons like In rainy season it happens (He even accepted that Big TV loses connection and other DTH operator does not).
WORSTTT Service I have ever experienced. No proper customer care response.

smart card number[protected]
showing error 400, when called cc they ask tell 14 digit number, , actually the smart card number is 12 digit, which one is the 14 digit, some how we mamage to get the 14 digit authorization number still they are in a delima please advice.

My smart card no. is[protected]. I am a customer of big TV since last 6 -7 years. But the condition in last two years have been pathetic. Every month after recharge the signal gets lost after few minutes of watching. Then after requesting for a technician visit, charges are deducted. The service was so bad that I stopped recharging it for last 6 months. Recently when I recharged, there was the same problem. I have hardly watched TV and there is error 400 everytime I watch TV for 5-10 minutes. Nobody picks phone on customer care. Though I have requested again for technician visit. But I want to return the dish TV if it's possible . My set top box is brand new. Or else I will sell it to the garbage seller.Please send somebody to dismantle the dish tv and refund whatever is possible .
RELIANCE TV SERVICE IS THE WORST DISH TV SERVICE .
I would never suggest it to even my enemies.
My number is [protected]

My smart card number is[protected].I am a customer of big TV since last 6 -7 years. But the condition in last two years have been pathetic. Every month after recharge the signal gets lost after few minutes of watching. Then after requesting for a technician visit, charges are deducted. The service was so bad that I stopped recharging it for last 6 months. Recently when I recharged, there was the same problem. I have hardly watched TV and there is error 400 everytime I watch TV for 5-10 minutes. Nobody picks phone on customer care. Though I have requested again for technician visit. But I want to return the dish TV if it's possible . My set top box is brand new. Or else I will sell it to the garbage seller.Please send somebody to dismantle the dish tv and refund whatever is possible .
RELIANCE TV SERVICE IS THE WORST DISH TV SERVICE .
I would never suggest it to even my enemies.

Dear Reliance Big TV DTH service

I am facing problem error 400 from last 15 days I am continuing call on u r coustmer care no but he is not responding I saw and in my opinion it's very disappointed service provider Reliance is if he don't want to answer call then why he give a connection to customer it's so bad experience with reliance i am suggesting to other also pls do not choose reliance digital TV service in future also so so bad it is my card no[protected] it's so bad services provide by reliance pls don't choes his service

Very wrost service provider Reliance Digital he not resolved problem from last 22-25 days I don't no why people choes this services pls do not chose reliance on future also he is not resolving problems as well not responding also my smart card no is[protected] I am facing error 400 from last 25 days but he is not picking phone very bad service provider I have seen in my life I am suggesting to all pls pls not choose this reliance digital TV

I am facing error 400 issue since 1 week. I have lodged the complain and a site visit for technician since 1 week but no response as of now. Can you please look into it.
Smart Card No[protected]
Mahendra Makhecha
A14 Durga Appts
Irwin Road
Pune 2
Phone - [protected]

Hi,
I was lost gemini and etc services few days before, customercare also not available to complaint, I want those channels back so please take my complaint .
If anybody look in to this issue oherwise I have to think about the change service provider

My self somnath ghugare,

For me as well same error and continues 2 days I am not able to connect big tv customer care and call get disconnected. Can some one address my request asap.

Reach me on [protected].

Also I dropped emAil on [protected]@reliancedigitaltv.com and [protected]@reliancedigitaltv.com

Worst service ever experienced. Customers pay you money for the entertainment and you people provide us your ### service. Since past 3months we the customer s of reliance big tv are facing the problem of disconnection and no action is being taken from your side.
IPL SEASON is already started and we are unable to enjoy it all because of your negligence now we are expecting a GOOD COMPensation from you or be ready to face the consequence

Dear reliance big TV and all their subscribers it's not any temporary issue reliance big TV is unable to broadcast signal because of suspension of transponders available to them by Antrix corporation due to non payment of dues after mutliple payment reminders and star and zeel network had discontinued their channels to big TV even before over same non payment of dues you can check news. So instead of wasting time in complaining or reaching reliance big TV try consumer forum as if big TV wanted to continue their services they would have made payments and services would not have stopped so try to get your refund and switch to a good service provider or else you will be left like Banks looted in recent years by some big businessman in order to maintain their luxary lifestyle.

My smart card for reliance digital is[protected]. My connection is not working since past 5 days. I am getting this error 400. And i have called the customer service several time, but there is no proper resolution yet. I want my refund and also filing for disconnection will opt for some other dth service provider which will give better service.

Don't wait change subscriber now.