[Resolved]  Reliance Communications — Sim card not working

Reliance — mobile not working

DEAR SIR,
I M UR RELIANCE CUSTOMER & NOW I M SUFFERING WITH THE SERVICES OF RIM. IN MY MOBILE THERE IS SYSTEM ERROR I HAVE ALREADY SUBMIT ALL THE REQUIREMENTS LIKE ADDRESS PROVE & PHOTO GRAPH BUT EVEN THEN THERE IS PROBLEM & MY MOBILE IS NOT WORKING. MY CELL NO IS [protected], WHEN I CALL TO PHONE THEN IT SAYS NOT RESPONSE. PLS GIVE ME COMPLETE SOLUTION.

DEAR SIR,
I M UR RELIANCE CUSTOMER & NOW I M SUFFERING WITH THE SERVICES OF RIM. IN MY MOBILE THERE IS SYSTEM ERROR I HAVE ALREADY SUBMIT ALL THE REQUIREMENTS LIKE ADDRESS PROVE & PHOTO GRAPH BUT EVEN THEN THERE IS PROBLEM & MY MOBILE IS NOT WORKING.
MY OUTGOING CALLS HAS BEEN STOPPED BUT INCOMING CALLS ARE COING. I HAVE BEEN SUBMITTED MY PROOFS 2 TIMES BUT NO ONE IS GIVING ME ANY RESPONSE. I HAVE SUBMITTED 1. X-ROX COPY OF MY PASSPORT 2. X-ROX COPY OF ELECTRIC BILL 3. 2 PHOTOS.

MY CELL NO IS [protected] (PRE-PAID). WHEN I WANT TO MAKE A CALL TO CUSTOMER CARE MY CALL DOESNOT GO. PLS GIVE ME COMPLETE SOLUTION.

Reliance Communication — Not functioning of sim card

I have brought a two reliance GSM card on 1march 09, One card is working But another GSM card is not working because It was barred by Reliance Communication .They were saying that They did not find identity proff for the sim card, but I had already submitted by ID for sim card, yet I have given again new ID for My sim card(the no is [protected]), But yet my sim card is not working and when I contact to customer care for this they are saying that you have not submitted your id but Retailer saying that I submitted your ID, So what can I do For This.

please see to it that why my phone is not working as i have submit my documents three times and now again my incoming and outcoming is not working and my cell is going temporarily out of service customer care people are saying u have to submit ur documents but i have submit three times if not received then why they activated at that time i am really very upset due to this reason please salve my probvlenm and activate my cell soon as i am suffering a lot coz of this and insulted too my no is [protected]

SIM CARD — not working

mobil no; [protected] / sim[protected]f is working til[protected] ok but today there is no incomeing andno out going searvice

Reliance Mobile — Sim card is not working

My Mobile is not working from last 10 days. My Mob. No. is [protected], I had place many complaints to customer care no. from another no. becoause from my no. I can not call even cutomer care also.
I am at roaming pls. help me.

I purchased a Reliance Sim ( Life-time validity upto 2023) on 26.1.2009 and topped the same. The mobile No. is [protected]. I used the same uptill May 2009. I was shocked to see the same was deactivated when I used the same in November 2009. Simultaneousl, I was given to understand that if the same is not used and recharged periodically, the account will become dormant and terminated. Immediately, I lodged a complaint with the Reliance outlet in Pondicherry on 14.11.2009 for reactivating the same along with proof of my Identity. So far, no action has been taken to reactivate the same. Having a life-time validity, I wish the same will be reactivated soon.

-naarayen

I lost my mobile bearing no is [protected] on 23-11-09 at10.00pm on my native place .I also gd on 24-11-09 of west port police station gd no is 1639. I want block my above no as early as possible.

Dear Sir,

I have purchased a Reliance GSM SIM card (Mob No [protected]) on 10.8.10. at Bandra(E) , Mumbai from Reliance outlet. It works properly up to 21.08.10 and from 22.08.10 onwards it was disconnected both incoming and outgoing calls without intimation or SMS from Customer Care . I call to customer care they told your documents are not matched again u have submit .I told already i have submitted my documents i.e Driving license and PAN Card. Again I went to retailer regarding issue he said he wants local address proof documents i.e Mumbai address so that your sim will activate... but same issue i discussed with customer care they also told for prepaid connection they need local address proof. Basically I am from Andrha pradesh(Hyderabad) but due to some office work i came to Mumbai. so i have only documents of Andra pradesh i.e Driving license and PAN Card..
But before i taking SIM card i have visited Reliance communication webiste( i.e http://www.rcom.co.in) here for new prepaid GSM connection they mentioned below documents
To get a new prepaid connection you need just to fill up Prepaid Customer Application Form (CAF). You can also pick one from any Reliance Mobile Store.
Along with the duly filled CAF documents required:
1. One colour/BW photograph
2. Any one document from the list
Passport
Arms License
Driving License
Photo Identity Card having address
Election Commission ID Card
Any other document containing photograph includes.
Ration Card with photo and address applicable for person whose photo is affixed.
Central Government Health Scheme (CGHS)/ EX-SERVICEMEN CONTRIBUTORY HEALTH SCHEME (ECHS) Card
Certificate of address having photo, issued by MP/MLA/Group A Gazetted Officer in letter head
Certificate of address with photo from Government recognized educational institutions (for students only)
Certificate of address having photo, issued by Village Panchayat head (for rural areas)

As per website (http://www.rcom.co.in/Rcom/personal/customercare/customercare_mobile.html#bank?...⇄
I have fillup the form ,attached color photograph and submit my Andhra pradesh ID pfoof i.e Drivning License adn PAN Card.
In web site they cannot mention need Local address proof for GSM connection ...
Due to this reason i struggle lot of problems and in my mobile already i have recharged Rs. 200/-
Kindly request you to take a necessary action on RIM and do the need ful

Thanking you
S.Md.Rasool
[protected]

mobile sim card — Sim Card not working

Dear Customer Forum,

I recently shifted to Delhi from Bangalore and hence purchased a new sim of Vodafone from "Amarjeet Communication Center,20/6,Adchinni,Sri Aurobindo Marg,New Delhi-110017" on 19th June 2011.All the documents(Photo copy of Passport,Voter Id Card and two photographs) asked by the vendor has been duly submitted by me and i was assured that the sim will be activated in one hour and as promised the sim was activated after one hour.For two days it worked fine and after that Vodafone deactivated by caller identity service,i enquired about the same from the Amarjeet Communication Center and they responded that the documents have been submitted to the vendor and the problem will be resolved next day.Next day problem was not resolved rather i was unable to send messages and was unable to call anybody from my sim.I was again falsely assured by the Amarjeet Communication Center that the problem will be resolved soon.I was also told by the Amarjeet Communication Center that the dosuments have been given to Vodafone on 21st June 2011.

.I was repeatedly told by Amarjeet Communication Center that the documents have been submitted to a Vodafone executive (Name: Rajeev,Mob:[protected]) and he has not done the activation yet.
As a customer i am suffering from the inefficiency of Vodafone and to an extent from the Amarjeet Communication Center.

As of now my mobile phone is of no use and i am spending extra money from my pocket to call.I am also not able to call back to missed calls as caller identity service has been deactivated,due to which i have missed certain important information and oppurtunities.

As necessity of mobile phones is unquestionable,i reuqest you to take action against the service provider.

Kindly register my complain & take necessary action immediatly.

[protected] MNP GSM TO CDMA START BUT DACUMENT NOT SUBMITED WHY?
PLEASE START NOMBER [protected]

Hi Nirdesh,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

" Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"

Hi,

I am use Reliance GSM SIM card but lat 25-26 Days my SIM card is not Working "Not found Network - Error" (Mobile No-[protected]) Numbers of time send e-mails and also registered complaints on customer care but till time my SIM card is not working. So please solve my this problem as soon as possible

Regards,
Nilesh Vaishnav
At-Dhari, Dist-Amreli (Gujarat)

I had bought a new sim card of reliance gms from sasaram bihar before two week. After a week sim was not showing network on it. then i contact to retailer he advise me to resubmit the document and 100 rupees with it, soon after it starts working. then again it is not showing network on it.
so kindly solve my issue.
my details are as follows:
Name : NEELAM DEVI
mobile no:[protected]
Sim no:[protected]