[Resolved]  Reliance Digital — False promises and no timely delivery / no timely installation and Extremely high charges

I bought one Voltas AC from Reliance Digital and was not at all happy with their (un)professionalism.

1) They promised that if billed before 3:30 they will deliver it to my home the same day, but did not happen, infact one person called up and said if he he has so many other deliveries and would I like a delivery at 1:00 Midnight.

2) I bought the A.C from reliance because of the promise that the service / installation would be done by Reliance and we would not be at the mercy of the customer support but when the time of Installation came they started making excuses that for Voltas it is not Reliance supported. and even installation got delayed, even after around 20-25 calls(in which they kept telling we will come in 15 min, 20 min talk to this guy, that guy etc. etc.). Finally got it installed after 3-4 days.

3) Although reliance had charged me 600/- already for installation, the person who came for installation asked for 750/- etc. saying Reliance doesn't pay them well and hence he will charge 750/- for the small pieces of wood which he had to put in install the AC!!

And all this the customer service ppl kept sayin this and that?