Reliance Fresh — One item build several times

Address:

Delhi

I have just visited Reliance fresh Limited at Plot no. 152 and 153, out of khasra no. 3/5, Kakrola,Delhi.( Near Dwarka).
I bought one pack of Nestle milk in tetra pack( Rs. 45 ). along with several other items. After reaching home i just casully see the bill and found that they have charged the same nestle milk three times in the bill means clearly cheating me for Rs. 90/. After this i tried the store phone no. as mentioned on the bill[protected]several times but nobody picks up.On the internet i tried to find out other nos. or way to complaint even vist the RIL site but of no use.
After so much of regorous exercise , I want to mention as:
1. why Reliance Fresh does not mention on the bill there web address and other ways of consumer feedback and complaints?
2. RIL website mention the retail business but without any contact or feedback from customers?
3. RIL website speaks only about their businees, growth story , stocks , contacts for business prospects etc. but totally ignore the end users and their concerns?
I am sure now like other millions of people that RIL has grown up from zero to present level in this way only .
Where is the transparency in business?
commitments towards customers and relaibility in services?
See stock prices and the interest of the retails investors in the reliance ( both the brothers) for last few years?
Reliance can do best only in b2b style, when it comes to do the business with the customers directly . reliance has to be more transparent and approachable otherwise get perished!!!
I hope somebody and the concern authority will take time to go through my situatiojn and will do the needful.

Regards,
Sanjeev, Delhi
[protected]@yahoo.co.in