[Resolved] Reliance Fresh — Misbehavior of staff and forces to buy rotten vegetable above the requirements | |||
Sir, I am a regular visitor of Reliance Fresh Store at Opposite to Army Colony, Nerul (east) Navi-Mumbai-400706. I want to say that in this store the behavior of staff mainly Supervisor and Cashier is very cheap and rude. They make a pressure of purchasing vegetables and goods above the requirement by certain ways :- 1.) Though the offer is displayed but they will say no offer is available. 2.) Offer is available only for particular people. 3.) If you want to purchase mark down vegetables at night then u have to buy in quantity according to them even u have requirement or not . 4) They have also remitted my R-card points which comes to Rs. 500/- 5) We have send mail also related to this but no reply. When i talk to him about this and told Mr. Sachin about this he refused all the above points. I want to ask that this type of store is their personnel or from super Indian brand RELIANCE Industries Ltd. so how they have to apply their own rules . when customer wants to purchase a limited quantity according to requirement then who gives rights to these employees to force on customers.Success of every business is depends on employees behavior with customers . Even i think it is proven by the sales statistics. Thanks Vaishali Khairnar Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Sir,
I am a regular visitor of Reliance Fresh Store at Chachi Building, Krishna Nagar, Delhi-110051. I want to say that in this store the behavior of staff mainly Supervisor Mr. Mrinal Srivastav and Cashier Mr. Sumit is very cheap and rude. They make a pressure of purchasing vegetables above the requirement by certain ways :-
1.) Minimum Quantity of 1 Kg.
2.) Must purchase some green vegetables with any other vegetables
3.) If you want to purchase mark down vegetables at night then u have to buy in quantity according to them even u have requirement or not .
When i talk to him about complaint book, store manager's, area manager's contact information the supervisor denied to provide me information about all this.
I want to ask that this type of store is their personnel or from super Indian brand RELIANCE Industries Ltd. so how they have to apply their own rules . when customer wants to purchase a limited quantity according to requirement then who gives rights to these employees to force on customers.Success of every business is depends on employees behavior with customers . Even i think it is proven by the sales statistics.
Thanks and Regards
Amit Khandelwal
R-One Membership card no. :- [protected]
I am a regular visitor of Reliance Fresh Store at Chachi Building, Krishna Nagar, Delhi-110051. I want to say that in this store the behavior of staff mainly Supervisor Mr. Mrinal Srivastav and Cashier Mr. Sumit is very cheap and rude. They make a pressure of purchasing vegetables above the requirement by certain ways :-
1.) Minimum Quantity of 1 Kg.
2.) Must purchase some green vegetables with any other vegetables
3.) If you want to purchase mark down vegetables at night then u have to buy in quantity according to them even u have requirement or not .
When i talk to him about complaint book, store manager's, area manager's contact information the supervisor denied to provide me information about all this.
I want to ask that this type of store is their personnel or from super Indian brand RELIANCE Industries Ltd. so how they have to apply their own rules . when customer wants to purchase a limited quantity according to requirement then who gives rights to these employees to force on customers.Success of every business is depends on employees behavior with customers . Even i think it is proven by the sales statistics.
Thanks and Regards
Amit Khandelwal
R-One Membership card no. :- [protected]
Yes,
I am also fully agree with this persons complaint and also from same store . I am also facing that problem with this store.
I am also fully agree with this persons complaint and also from same store . I am also facing that problem with this store.
My hcl laptop problem is dvd writer & spekar.
Sir,
I am a regular coustemer of Reliance communication at "Char khamba kuan Fazalganj, kanpur-12 I want to say that from this branch I have purchased a data card modem of "MG880+", " Pin no.[protected]" and no."[protected]" with the name "Mohommad Ansar" but it is not working properly since the day i have purchased . Mr. Rohit one of the employe give it to me . I have wasted my lot of time with it but unable to get proper service . your workers at the office never recieve their phone,
I have the complete bill of it with no .3257. I just want to give me the proper working instrument or take it and give the cash payed by me . Otherwise I will not pay the bill and take the matter of frouding by your company in the court . -
my address is ft/48 armapur kanpur u.p 208009 ph.no.[protected]
I am a regular coustemer of Reliance communication at "Char khamba kuan Fazalganj, kanpur-12 I want to say that from this branch I have purchased a data card modem of "MG880+", " Pin no.[protected]" and no."[protected]" with the name "Mohommad Ansar" but it is not working properly since the day i have purchased . Mr. Rohit one of the employe give it to me . I have wasted my lot of time with it but unable to get proper service . your workers at the office never recieve their phone,
I have the complete bill of it with no .3257. I just want to give me the proper working instrument or take it and give the cash payed by me . Otherwise I will not pay the bill and take the matter of frouding by your company in the court . -
my address is ft/48 armapur kanpur u.p 208009 ph.no.[protected]
Very much the same that happened at the Reliance Stores in East Tambaram, Selaiyur, Ganesh Nagar, where a customer support guy named Senthil behaved in a more worst manner to me,
This incident happened on a crowded day when there was only one billing counter was working in spite of three billing counters and the crowd was building up and I had asked him whether he had any other staff to help with the billing and that said "it is not my concern about that" and that if i had come there then i should carry on with my business and not to complain on these things.
I had eventually informed the Divisional Manager of that area and till today no step has been taken.
This named Senthil, thinks that he is managing the store and he is the store master, but this is not so and that this behaves in a rude manner to the customers and even uses rude words to the customers.
This incident happened on a crowded day when there was only one billing counter was working in spite of three billing counters and the crowd was building up and I had asked him whether he had any other staff to help with the billing and that said "it is not my concern about that" and that if i had come there then i should carry on with my business and not to complain on these things.
I had eventually informed the Divisional Manager of that area and till today no step has been taken.
This named Senthil, thinks that he is managing the store and he is the store master, but this is not so and that this behaves in a rude manner to the customers and even uses rude words to the customers.
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I am a regular visitor of Reliance Fresh Store at Chachi Building, Krishna Nagar, Delhi-110051. I want to say that in this store the behavior of staff mainly Supervisor Mr. Mrinal Srivastav and Cashier Mr. Sumit is very cheap and rude. They make a pressure of purchasing vegetables above the requirement by certain ways :-
1.) Minimum Quantity of 1 Kg.
2.) Must purchase some green vegetables with any other vegetables
3.) If you want to purchase mark down vegetables at night then u have to buy in quantity according to them even u have requirement or not .
When i talk to him about complaint book, store manager's, area manager's contact information the supervisor denied to provide me information about all this.
I want to ask that this type of store is their personnel or from super Indian brand RELIANCE Industries Ltd. so how they have to apply their own rules . when customer wants to purchase a limited quantity according to requirement then who gives rights to these employees to force on customers.Success of every business is depends on employees behavior with customers . Even i think it is proven by the sales statistics.
Thanks and Regards
Amit Khandelwal
R-One Membership card no. :- [protected]