Reliance General Insurance Company Limited — policy no.1304/[protected], reference no: 4795132 hospital bill of rs.23098/- and with four days bedrs.4000/-. (case id:[protected]

Address:

West Delhi, Delhi

from subash paliwal <[protected]@gmail.com>
to Allwyn.[protected]@relianceada.com
cc [protected]@irda.gov.in
bcc [protected]@consumercourt.in
date Wed, Apr 21, 2010 at 10:28 AM
subject Policy No.1304/[protected],Reference No: 4795132Hospital bill of Rs.23098/- and with four days bedRs.4000/-. (Case ID:[protected]
mailed-by gmail.com
hide details Apr 21 (4 days ago)


Sir,
I have sent eight attachments,Discharge letter,Cash prenumbered paid receipts No.2784 for Rs.20,000/- and 2787 for Rs.3000/-,Detail Bill Summary,Medicines used in Hospital details,Admission sheet,Name Correction letter,Receipts of Original bills along with claim form at your office,Claim Form Submitted Twice.

All investigation reports supporting diagnosis and break up of lab charges and medicine charges against final bill were added in final receipts . The investigation and pathological tests were done in house of Ayushman Hospital.Hence they have not charged separate.
Medicines detail given to me time to time after conducting my Ulta sound of whole stomach and chest X-rays in house of Ayushman Hospital and diagnosed Hepatitis.

I was admitted in Ayushman Hospital &Trauma centre,hero Honda Chowk,NH-8,Gurgoan(Haryana) on 03/02/2010 at time 1.15P.M. due to stomach pain and problem was diagnosised Hepatitis.I contacted to your TPA Medi Assist India Pvt.Ltd. on his toll free no.[protected] so many times but TPA has not picked my phone. If TPA picked up the phone then i will take cashless treatment after approval by faxing my Ultra Sound of whole stomach Report and X-rays Report and other paper of Hepatitis diagnosed.

Now I have been waiting for my claim settlement since 11/02/2010 .

How long i wait for pending claim settlement.

Thanking,
(S.C.Paliwal)
8 attachments — Download all attachments View all images

Discharge letter.TIF
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cash paid.TIF
213K View Download

Detailed Bill.TIF
192K View Download

Medicine Details.TIF
175K View Download

Admission Sheet.TIF
200K View Download

Name Correction.TIF
159K View Download

Receipts.TIF
170K View Download

Claim Form.TIF
181K View Download
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subash paliwal to Reliance, Allwyn.Monteiro, bcc: rgi
show details Apr 21 (4 days ago)
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Sir,
I have sent eight attachments,Discharge letter,Cash prenumbered paid receipts No.2784 for Rs.20,000/- and 2787 for Rs.3000/-,Detail Bill Summary,Medicines used in Hospital details,Admission sheet,Name Correction letter,Receipts of Original bills along with claim form at your office,Claim Form Submitted Twice.

All investigation reports supporting diagnosis and break up of lab charges and medicine charges against final bill were added in final receipts . The investigation and pathological tests were done in house of Ayushman Hospital.Hence they have not charged separate.
Medicines detail given to me time to time after conducting my Ulta sound of whole stomach and chest X-rays in house of Ayushman Hospital and diagnosed Hepatitis.

I was admitted in Ayushman Hospital &Trauma centre,hero Honda Chowk,NH-8,Gurgoan(Haryana) on 03/02/2010 at time 1.15P.M. due to stomach pain and problem was diagnosised Hepatitis.I contacted to your TPA Medi Assist India Pvt.Ltd. on his toll free no.[protected] so many times but TPA has not picked my phone. If TPA picked up the phone then i will take cashless treatment after approval by faxing my Ultra Sound of whole stomach Report and X-rays Report and other paper of Hepatitis diagnosed.

Now I have been waiting for my claim settlement since 11/02/2010 .

How long i wait for pending claim settlement.

Thanking,
(S.C.Paliwal)

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Allwyn.[protected]@relianceada.com
Dear Mr Paliwal, I have responded to you this morning. Warm Regards, Allwyn D...
Apr 21 (4 days ago)
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subash paliwal to RLIFE.Customer., Allwyn.Monteiro, bcc: Reliance
show details Apr 21 (4 days ago)
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Allwyn.[protected]@relianceada.com to Jagadish, me
show details Apr 21 (4 days ago)

Dear Mr. Paliwal,

The TPA has received your mail which was sent last evening at 6:30pm . Please allow the TPA to verify the same and revert.


Warm Regards,
Allwyn D Monteiro
Manager- Grievance Redressal
Reliance General Insurance Co. Ltd.
Corporate Office , Mumbai
D[protected]
www.reliancegeneral.co.in




subash paliwal <[protected]@gmail.com>
04/21/10 10:29 AM

To
Allwyn.[protected]@relianceada.com
cc
[protected]@irda.gov.in
Subject
Policy No.1304/[protected],Reference No: 4795132Hospital bill of Rs.23098/- and with four days bedRs.4000/-. (Case ID:[protected]






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8 attachments — Download all attachments View all images

Discharge letter.TIF
187K View Download

cash paid.TIF
213K View Download

Detailed Bill.TIF
192K View Download

Medicine Details.TIF
175K View Download

Admission Sheet.TIF
200K View Download

Name Correction.TIF
159K View Download

Receipts.TIF
170K View Download

Claim Form.TIF
181K View Download
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RLIFE.[protected]@relianceada.com to me
show details Apr 22 (3 days ago)

Dear Customer,

Thank you for writing to rlife.[protected]@relianceada.com.

We refer to your e-mail dated 21st April 2010 regarding Medical Insurance.

We are in receipt of your e-mail and understand that you have a query about Reliance General Insurance.

We request you to kindly send a mail to services.[protected]@relianceada.comor can call upon[protected]Toll Free) or[protected]local charges applicable).

The Reliance General Insurance Customer Service Executive will be glad to assist you.

Assuring you of our best services at all times.

Thank you,

Customer Service
Reliance Life Insurance Co Ltd.

The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.

This electronic message transmission contains information from Reliance Life Insurance Co. Ltd. & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.




subash paliwal <[protected]@gmail.com>
21/04/2010 10:43 AM

To
Allwyn.[protected]@relianceada.com
cc
RLIFE.[protected]@relianceada.com
Subject
Re: Policy No.1304/[protected],Reference No: 4795132Hospital bill of Rs.23098/- and with four days bedRs.4000/-. (Case ID:[protected]


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The information contained in this e-mail message is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you should return it to the sender immediately. Please note that while we scan all e-mails for viruses we cannot guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.
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subash paliwal
Sir, >> >> I have sent eight attachments,Discharge letter,Cash prenumbered pa...
Apr 22 (2 days ago)
Mail Delivery Subsystem
Delivery to the following recipient failed permanently: services.[protected]@relian...
Apr 22 (2 days ago)
subash paliwal
Now for claim settlement for Rs.23098/ plus four bed charges Rs.4000/-,i have...
9:31 AM (7 hours ago)
subash paliwal
> Sir, > I have sent eight attachments,Discharge letter,Cash prenumbered paid...
9:32 AM (7 hours ago)
subash paliwal
> >> Sir, >> I have sent eight attachments,Discharge letter,Cash prenumbered ...
9:33 AM (7 hours ago)
subash paliwal
>>> Sir, >>> I have sent eight attachments,Discharge letter,Cash prenumbered ...
9:59 AM (7 hours ago)
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[protected]@consumergrievance.com to me
show details 10:19 AM (7 hours ago)
Dear Consumer,

Thanks for writing to International Consumer Rights Protection Council (ICRPC).

We are happy to know that you have taken step forward to take action against the defaulter. You need to understand our requirements clearly and peoperly before you send your complaint and documents to us.

Please get the procedure for filing complaint by sending request mail to [protected]@consumergrievance.com and you will get reply within 2-3 minutes. Follow that procedure and file a complaint with us.

Please note that we reject and block those e-mail addresses that come with attachments or marked to us as copy (cc). Therefore avoid sending atachment or copies to us to remain in our white list as we are least interested to know what you write to other parties.

Best regards,

Arun Saxena
President
International Consumer Rights Protection Council (ICRPC)
www.consumergrievance.com
----- Original Message -----
From: subash paliwal
To: Allwyn.[protected]@relianceada.com
Cc: [protected]@consumergrievance.com
Sent: Saturday, April 24, 2010 9:31 AM
Subject: Re: Policy No.1304/[protected],Reference No: 4795132Hospital bill of Rs.23098/- and with four days bedRs.4000/-. (Case ID:[protected]

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Rajenderp to me, Allwyn.Monteiro
show details 12:18 PM (5 hours ago)
Dear Mr Subhash jI,

As earlier communicated kindly send all original hard copies also, so that we can process this claim.


Thanks & Regards

Rajendra Pal
[protected]
Medi Assist India Pvt Ltd.
From: subash paliwal [mailto:[protected]@gmail.com]
Sent: Saturday, April 24, 2010 9:34 AM

To: Allwyn.[protected]@relianceada.com
Cc: Rajenderp

Subject: Re: Policy No.1304/[protected],Reference No: 4795132Hospital bill of Rs.23098/- and with four days bedRs.4000/-. (Case ID:[protected]




Sir,
- Hide quoted text -
I have sent eight attachments,Discharge letter,Cash prenumbered paid receipts No.2784 for Rs.20,000/- and 2787 for Rs.3000/-,Detail Bill Summary,Medicines used in Hospital details,Admission sheet,Name Correction letter,Receipts of Original bills along with claim form at your office,Claim Form Submitted Twice.

All investigation reports supporting diagnosis and break up of lab charges and medicine charges against final bill were added in final receipts . The investigation and pathological tests were done in house of Ayushman Hospital.Hence they have not charged separate.
Medicines detail given to me time to time after conducting my Ulta sound of whole stomach and chest X-rays in house of Ayushman Hospital and diagnosed Hepatitis.

I was admitted in Ayushman Hospital &Trauma centre,hero Honda Chowk,NH-8,Gurgoan(Haryana) on 03/02/2010 at time 1.15P.M. due to stomach pain and problem was diagnosised Hepatitis.I contacted to your TPA Medi Assist India Pvt.Ltd. on his toll free no.[protected] so many times but TPA has not picked my phone. If TPA picked up the phone then i will take cashless treatment after approval by faxing my Ultra Sound of whole stomach Report and X-rays Report and other paper of Hepatitis diagnosed.
- Hide quoted text -
Now for claim settlement for Rs.23098/ plus four bed charges Rs.4000/-,i have gone to TPA office twice and have been requesting you since 11/02/2010 for my claim settlement..

Now I have been waiting for my claim settlement since 11/02/2010 .

How long i wait for pending claim settlement.

Thanking,
(S.C.Paliwal)

On Wed, Apr 21, 2010 at 10:28 AM, subash paliwal <[protected]@gmail.com> wrote:


Sir,
I have sent eight attachments,Discharge letter,Cash prenumbered paid receipts No.2784 for Rs.20,000/- and 2787 for Rs.3000/-,Detail Bill Summary,Medicines used in Hospital details,Admission sheet,Name Correction letter,Receipts of Original bills along with claim form at your office,Claim Form Submitted Twice.

All investigation reports supporting diagnosis and break up of lab charges and medicine charges against final bill were added in final receipts . The investigation and pathological tests were done in house of Ayushman Hospital.Hence they have not charged separate.
Medicines detail given to me time to time after conducting my Ulta sound of whole stomach and chest X-rays in house of Ayushman Hospital and diagnosed Hepatitis.

I was admitted in Ayushman Hospital &Trauma centre,hero Honda Chowk,NH-8,Gurgoan(Haryana) on 03/02/2010 at time 1.15P.M. due to stomach pain and problem was diagnosised Hepatitis.I contacted to your TPA Medi Assist India Pvt.Ltd. on his toll free no.[protected] so many times but TPA has not picked my phone. If TPA picked up the phone then i will take cashless treatment after approval by faxing my Ultra Sound of whole stomach Report and X-rays Report and other paper of Hepatitis diagnosed.

Now I have been waiting for my claim settlement since 11/02/2010 .

How long i wait for pending claim settlement.

Thanking,
(S.C.Paliwal)



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subash paliwal
> Sir, > I have sent eight attachments,Discharge letter,Cash prenumbered paid...
1:34 PM (3 hours ago)
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subash paliwal to Rajenderp, irda, bcc: procedure
show details 2:06 PM (3 hours ago)

Dear Mr.Rajender Pal,

Today is 24/04/2010 and i had submitted original documents in two phases to TPA office personally as TPA persons demanded and satisfied them on 11/02/2010 and 06/03/2010 personally and taken receipts for submitting original bills.

Now on 24/04/2010 you again demanded .After some more months again any new person come and he will further demand for bills.

Neither TPA picked up the phone when his customer availing hospitalization facility nor settle his claim after discharge by harassing customer to submitted bill again and again in three months gape by deputing new representative in every three month.
Ultimately customer harassed and left hope for claim payment.
I think TPA never settled any claim for payment simply harassed customer.

Consumer form is requested to handle the situation for fraud company with respected name Reliance Health Insurance as it cheat consumer.

Thanking,

(S.C.Paliwal)
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from subash paliwal <[protected]@gmail.com>
to Allwyn.[protected]@relianceada.com
cc services.[protected]@relianceada.comor
bcc Reliance General Insurance Company Limited <services.[protected]@relianceada.com>
date Sat, Apr 24, 2010 at 5:15 PM
subject Re: Policy No.1304/[protected],Reference No: 4795132Hospital bill of Rs.23098/- and with four days bedRs.4000/-. (Case ID:[protected]
mailed-by gmail.com
hide details 5:15 PM (4 minutes ago)
- Hide quoted text -

Sir,
I have sent eight attachments,Discharge letter,Cash prenumbered paid receipts No.2784 for Rs.20,000/- and 2787 for Rs.3000/-,Detail Bill Summary,Medicines used in Hospital details,Admission sheet,Name Correction letter,Receipts of Original bills along with claim form at your office,Claim Form Submitted Twice.

All investigation reports supporting diagnosis and break up of lab charges and medicine charges against final bill were added in final receipts . The investigation and pathological tests were done in house of Ayushman Hospital.Hence they have not charged separate.
Medicines detail given to me time to time after conducting my Ulta sound of whole stomach and chest X-rays in house of Ayushman Hospital and diagnosed Hepatitis.

I was admitted in Ayushman Hospital &Trauma centre,hero Honda Chowk,NH-8,Gurgoan(Haryana) on 03/02/2010 at time 1.15P.M. due to stomach pain and problem was diagnosised Hepatitis.I contacted to your TPA Medi Assist India Pvt.Ltd. on his toll free no.[protected] so many times but TPA has not picked my phone. If TPA picked up the phone then i will take cashless treatment after approval by faxing my Ultra Sound of whole stomach Report and X-rays Report and other paper of Hepatitis diagnosed.
Now for claim settlement for Rs.23098/ plus four bed charges Rs.4000/-,i have gone to TPA office twice and have been requesting you since 11/02/2010 for my claim settlement..

Now I have been waiting for my claim settlement since 11/02/2010 .

How long i wait for pending claim settlement.

Thanking,
(S.C.Paliwal)

On Wed, Apr 21, 2010 at 10:28 AM, subash paliwal <[protected]@gmail.com> wrote:


Sir,
I have sent eight attachments,Discharge letter,Cash prenumbered paid receipts No.2784 for Rs.20,000/- and 2787 for Rs.3000/-,Detail Bill Summary,Medicines used in Hospital details,Admission sheet,Name Correction letter,Receipts of Original bills along with claim form at your office,Claim Form Submitted Twice.

All investigation reports supporting diagnosis and break up of lab charges and medicine charges against final bill were added in final receipts . The investigation and pathological tests were done in house of Ayushman Hospital.Hence they have not charged separate.
Medicines detail given to me time to time after conducting my Ulta sound of whole stomach and chest X-rays in house of Ayushman Hospital and diagnosed Hepatitis.

I was admitted in Ayushman Hospital &Trauma centre,hero Honda Chowk,NH-8,Gurgoan(Haryana) on 03/02/2010 at time 1.15P.M. due to stomach pain and problem was diagnosised Hepatitis.I contacted to your TPA Medi Assist India Pvt.Ltd. on his toll free no.[protected] so many times but TPA has not picked my phone. If TPA picked up the phone then i will take cashless treatment after approval by faxing my Ultra Sound of whole stomach Report and X-rays Report and other paper of Hepatitis diagnosed.

Now I have been waiting for my claim settlement since 11/02/2010 .

How long i wait for pending claim settlement.

Thanking,
(S.C.Paliwal)




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from subash paliwal <[protected]@gmail.com>
to Allwyn.[protected]@relianceada.com
cc [protected]@irda.gov.in
bcc [protected]@consumercourt.in
date Sat, Apr 24, 2010 at 5:16 PM
subject Re: Policy No.1304/[protected],Reference No: 4795132Hospital bill of Rs.23098/- and with four days bedRs.4000/-. (Case ID:[protected]
mailed-by gmail.com
hide details 5:16 PM (2 minutes ago)
- Hide quoted text -


Sir,
I have sent eight attachments,Discharge letter,Cash prenumbered paid receipts No.2784 for Rs.20,000/- and 2787 for Rs.3000/-,Detail Bill Summary,Medicines used in Hospital details,Admission sheet,Name Correction letter,Receipts of Original bills along with claim form at your office,Claim Form Submitted Twice.

All investigation reports supporting diagnosis and break up of lab charges and medicine charges against final bill were added in final receipts . The investigation and pathological tests were done in house of Ayushman Hospital.Hence they have not charged separate.
Medicines detail given to me time to time after conducting my Ulta sound of whole stomach and chest X-rays in house of Ayushman Hospital and diagnosed Hepatitis.

I was admitted in Ayushman Hospital &Trauma centre,hero Honda Chowk,NH-8,Gurgoan(Haryana) on 03/02/2010 at time 1.15P.M. due to stomach pain and problem was diagnosised Hepatitis.I contacted to your TPA Medi Assist India Pvt.Ltd. on his toll free no.[protected] so many times but TPA has not picked my phone. If TPA picked up the phone then i will take cashless treatment after approval by faxing my Ultra Sound of whole stomach Report and X-rays Report and other paper of Hepatitis diagnosed.
Now for claim settlement for Rs.23098/ plus four bed charges Rs.4000/-,i have gone to TPA office twice and have been requesting you since 11/02/2010 for my claim settlement..

Now I have been waiting for my claim settlement since 11/02/2010 .

How long i wait for pending claim settlement.

Thanking,
(S.C.Paliwal)

On Wed, Apr 21, 2010 at 10:28 AM, subash paliwal <[protected]@gmail.com> wrote:


Sir,
I have sent eight attachments,Discharge letter,Cash prenumbered paid receipts No.2784 for Rs.20,000/- and 2787 for Rs.3000/-,Detail Bill Summary,Medicines used in Hospital details,Admission sheet,Name Correction letter,Receipts of Original bills along with claim form at your office,Claim Form Submitted Twice.

All investigation reports supporting diagnosis and break up of lab charges and medicine charges against final bill were added in final receipts . The investigation and pathological tests were done in house of Ayushman Hospital.Hence they have not charged separate.
Medicines detail given to me time to time after conducting my Ulta sound of whole stomach and chest X-rays in house of Ayushman Hospital and diagnosed Hepatitis.

I was admitted in Ayushman Hospital &Trauma centre,hero Honda Chowk,NH-8,Gurgoan(Haryana) on 03/02/2010 at time 1.15P.M. due to stomach pain and problem was diagnosised Hepatitis.I contacted to your TPA Medi Assist India Pvt.Ltd. on his toll free no.[protected] so many times but TPA has not picked my phone. If TPA picked up the phone then i will take cashless treatment after approval by faxing my Ultra Sound of whole stomach Report and X-rays Report and other paper of Hepatitis diagnosed.

Now I have been waiting for my claim settlement since 11/02/2010 .

How long i wait for pending claim settlement.

Thanking,
(S.C.Paliwal)